Error Message - Samsung SCX-6345N/XAA Service Manual

Alignment & Adjustments

4.8.2 Error Message

Messages appear on the Smart Panel program window or the control panel display to indicate the
machine's status or errors. Refer to the tables below to understand the messages' meaning and correct the
problem if necessary. Messages and their meanings are listed in alphabetical order.
Note : When you call for service, it is very convenient to tell the service representative the display mes-
sage.
Messages in the colored cells are available only with SCX-6345N.
Display
Ambient Temperature
Sensor Fault
BOOTP server error. An
Auto IP address has
been established.
BOOTP server error. An
Auto IP is not working
CCD Lock
Check Fax Kit
Check Hard Drive
Check Tray 2 Feed Area
Check Tray 3 Feed Area
Check Tray 4 Feed Area
DADF Duplex
Feeding Jam
DADF Duplex Jam
DADF Exit Jam
DADF Oversize
Document Detected
DADFRegistration Jam
Service Manual
4-62
m m m a a a n n n u u u a a a l l l s s s - - - y y y o o o u u u 5 5 5 c c c o o o m m m
Meaning
The sensor for the inner temperature of
the machine is not working properly.
BOOTP server does not work. The
machine is working with auto IP setting
function.
The BOOTP server does not work, and the
auto IP setting is failed.
The CCD (Charged Couple Device) lock
has been locked.
The CCD does not detect its home
location or move.
The fax kit is not installed, or the fax is not
working properly.
The hard disk drive does not work
properly.
Paper has jammed in the tray feed area.
Or the tray cover is opened.
The lead edge of the document failed to
actuate the scan sensor within the correct
time after actuating the duplex sensor.
The lead edge of the document failed to
actuate the duplex sensor within the
correct time when the document was fed
the wrong way.
The lead edge of the document failed to
actuate the gate sensor within the correct
time after actuating the scan sensor.
Oversizeddocument or double-feeding of
originals.
The originals are jammed in DADF.
m m m a a a n n n u u u a a a l l l s s s - - - y y y o o o u u u 5 5 5 c c c o o o m m m
Suggested solutions
Turn the machine off and turn it on again.
Set the network parameters again or
assign a new static IP address.
Set the network parameters again or
assign a new static IP address.
Unlock the CCD lock.
Or turn off the machine and on again.
Try again.
Reinstall the fax kit.
Turn the machine off and turn it on again.
Clear the jam.
Lift up the document input tray and
remove the jammed original.
Lift up the document input tray and
remove the jammed original.
Open the DADF cover and remove the
jammed original.
Open the DADF cover and remove the
jammed original.
Check the document size whether it is
supported.
Open the DADF cover and remove the
jammed original.
Samsung Electronics