MIMAKI UJV100-160 Operation Manual

MIMAKI UJV100-160 Operation Manual

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MIMAKI ENGINEERING CO., LTD.
https://mimaki.com/
D203466-11
Original instructions

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Summary of Contents for MIMAKI UJV100-160

  • Page 1 You can also download the latest manual from official website. MIMAKI ENGINEERING CO., LTD. https://mimaki.com/ D203466-11 Original instructions...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Introduction .................. 5 For safe use.................. 7 Symbols .................... 7 Usage Precautions ................ 8 Ink or any Other Liquid Used with the Machine ...... 11 Ink Specifications................ 12 Restrictions concerning the product ...........  12 Installation Precautions.............. 14 Installation Space ................
  • Page 3 2.4 Test Printing................ 59 Changing the Layout Direction for Test Printing .........  59 Checking White Ink Ejection ...............  60 Printing Defects ..................  60 2.5 Head Cleaning ................  61 2.6 Feed Correction .............. 62 Feed Correction Procedure .............. 62 2.7 Correcting the Drop Position...........  64 Drop Position Correction Procedure ...........
  • Page 4 4.3 Consumable Item Replacement ...........  104 Wiper Replacement ................ 104 Cap Replacement ................ 105 Cap Absorber Replacement .............  106 Waste Ink Tank Replacement............ 108 Pinch Roller Replacement .............. 110 Media Holder Replacement ..............  111 Media Cutter Replacement ...............  112 LED Glass Replacement .............. 114 Chapter 5 Dealing with Problems 5.1 Troubleshooting ..............
  • Page 5: Introduction

    © 2020 MIMAKI ENGINEERING Co., Ltd. l Disclaimers • Mimaki Engineering accepts no liability for damages arising directly or indirectly from the use of the UJV100-160 (“this product” hereinafter), whether or not the product is faulty. Mimaki Engineering rejects all liability for damages, direct or indirect, resulting from the use of this product.
  • Page 6 Use of this product in residential areas may cause harmful interference. If so, the user is responsible for rectifying such interference. • Use only the cables recommended by Mimaki Engineering when connecting to this product. Use of other cables may cause the product to exceed the restrictions stipulated by FCC regulations.
  • Page 7: For Safe Use

    For safe use For safe use Symbols In this manual, the symbols indicate and explain precautions. Make sure you fully understand the meaning of each symbol and use the machine safely and correctly. Explanation Warning Indicates a potential hazard that may result in death or serious injury if handled improperly or if instructions are disregarded.
  • Page 8: Usage Precautions

    For safe use Usage Precautions l In the event of abnormal conditions • In the event of abnormal conditions such as smoke or unusual odor, turn off the main power immediately and unplug the power cable. Continuing to use the product under these conditions may result in failure, electric shock, or fire.
  • Page 9 For safe use • Plug the power cable plug into a grounded power outlet. Disregarding this precaution may result in machine failure, electric shock, or fire. • When installing electrical outlets, perform grounding work to prevent electric shock. All electrical work must be done by a licensed electrician.
  • Page 10 For safe use l Precautions for ultraviolet (UV) light and the UV-LED unit • Do not place combustible materials underneath the UV-LED unit. Disregarding this precaution may result in fire or smoldering. • Do not cover the UV-LED unit with paper or cloth. Disregarding this precaution may result in fire or smoldering.
  • Page 11: Ink Or Any Other Liquid Used With The Machine

    • Be sure to read the safety data sheet (SDS) before use. https://mimaki.com/supply/sds/ • Wear safety glasses, gloves, and a mask when handling ink, maintenance cleaning solution, waste ink, or other solutions used with this machine. Leaking ink may adhere to the skin or get into your eyes or mouth.
  • Page 12: Ink Specifications

    • Ink bottles may become indented even when they are mounted in the product. This will not affect function. Ink Specifications Item Details Type UV curing ink (MIMAKI product) Color Cyan (C) Magenta (M) Yellow (Y) Black (K) White (W)
  • Page 13 Ink or any Other Liquid Used with the Machine • The message appears on the display.
  • Page 14: Installation Precautions

    Installation Precautions Installation Precautions • Do not install this machine in environments where flammable substances are present (e.g., gasoline, flammable spray, alcohol, thinner, lacquer, powder). This machine is not explosion- proof. The product poses a risk of explosion. • Do not install this machine in locations where open flames are present. The ink may ignite. •...
  • Page 15: Installation Space

    Installation Precautions Installation Space Provide the following space around the machine to allow safe and proper replacement of ink and media: Item UJV100-160 At least 3,775 mm Width (2,775 mm) At least 2,700 mm (700 mm) Depth *1, *2 (1,475 mm)
  • Page 16: Safety Interlocks

    Safety Interlocks Safety Interlocks This machine is equipped with interlocks to ensure safety during use. Printing will abort if you open the covers while printing is underway. If so, you will need to resend [(1) May I rewrite literally as “receive again”? Awkward; please consider using: “If so, the RIP data will need to be received again”] the RIP data.
  • Page 17: Warning Labels

    Warning Labels Warning Labels Make sure you fully understand the details indicated on the various warning labels. If any of the warning labels becomes dirty and illegible or peel off, contact your local dealer or our service office to request new warning labels. Around the carriage When the maintenance cover is open...
  • Page 18 Warning Labels Order code Label Details M910931 Beware of opening and closing covers. Injury may result if hands become trapped. M907833 Indicates dangerous moving parts. M903330 Wear safety glasses and gloves while working. M903405 Beware of the cutter. M907935 Indicates dangerous live parts. M905811 Indicates dangerous moving parts.
  • Page 19: Chapter 1 Before Using This Product

    Chapter 1 Before Using This Product This chapter This chapter describes various parts and provides important information. Read this chapter before using the product. Part Names and Functions ......20 Connecting a PC to the Product....... 3 3 Front............20 Using a USB 2.0 Interface Cable ....3 3 Rear and Right Side View ......
  • Page 20: Part Names And Functions

    Chapter 1 Before Using This Product 1.1 Part Names and Functions Front Name Summary Platen Print area. "Platen"(P. 22) Pinch rollers The pinch rollers and grid rollers are used to grip and feed the media. "Pinch Rollers and Grid Rollers"(P. 23) Grid rollers Capping station Includes caps, wipers, and an NCU for monitoring print head nozzle...
  • Page 21: Rear And Right Side View

    Chapter 1 Before Using This Product Rear and Right Side View Name Summary Clamp lever (rear) Linked to the clamp lever at the front Media sensor Detects whether media is present. "Media Sensor"(P. 23) Ink wipe filter Filter for soaking up ink droplets from special ink bottle caps Feed unit Holds the roll media before printing.
  • Page 22: Carriage

    Chapter 1 Before Using This Product Carriage The carriage includes a print head for ejecting ink, a UV-LED lamp for curing UV ink, and a jam sensor for stopping the carriage when media clogs. Printing occurs as ink is ejected while traversing left and right. •...
  • Page 23: Pinch Rollers And Grid Rollers

    Chapter 1 Before Using This Product Pinch Rollers and Grid Rollers The pinch rollers and grid rollers are used to grip and feed the media. Pinch roller Grit roller • When this product is not in use, raise the clamp lever to separate the pinch rollers from the grid rollers.
  • Page 24: Take-Up Unit

    Chapter 1 Before Using This Product Take-up Unit Use the switch on the take-up unit to change the media take-up direction. ON/OFF button Direction selector switch Name Summary Direction selector To take up media with printed surface on the inside switch Down To take up media with printed surface on the outside...
  • Page 25 Chapter 1 Before Using This Product • Do not turn off the main power supply. Turning off the main power supply will disable the automatic maintenance function (including the nozzle clogging prevention function and ink discharge channel cleaning function) and may result in printing defects (such as nozzle clogging and deflection) or other faults.
  • Page 26: Operating Panel

    Chapter 1 Before Using This Product Operating Panel This is used to control the product and make/change settings. LOCAL Display width:1340mm TEST PRINT MENU REMOTE CLEANING [FUNCTION] key [SEL] key [JOG] key [ENTER] key [END/POWER] key Status lamp Name Summary Display "Display"(P.
  • Page 27 Chapter 1 Before Using This Product Display MENU mode <Setting type number> Type of connected cable LOCAL<SETUP 1> Head height Detected media width 1620mm Ink status TEST PRINT Function name assigned to [FUNCTION] MENU REMOTE CLEANING Menu Modes Four menu modes are available. Name Summary LOCAL mode...
  • Page 28 Chapter 1 Before Using This Product [FUNCTION] Key This section describes the functions and roles assigned to the [FUNCTION] key. Icon Summary Displays the various menu screens. Displays maintenance functions such as test printing and cleaning. Used to switch from LOCAL mode to REMOTE mode. Displays adjustment functions such as feed adjustment and drop position adjustment.
  • Page 29 Chapter 1 Before Using This Product Ink IC Chip Reg. info. Y   : 2020/01/01 C   : 2020/01/01 M  : --- K   : 2020/01/01 l Warning information Displays all warnings issued. WARNING EVENT ! MEDIA UNDETECTED l Other information Displays information such as media width, head height, product serial number, firmware version, command version, and LAN connection status.
  • Page 30: Connecting The Power Cable

    Chapter 1 Before Using This Product 1.2 Connecting the Power Cable Check to confirm that the main power supply is turned off. Insert the cable band to the machine. Plug the power cable into the inlet of the machine. Secure the power cable to the cable band. •...
  • Page 31: Turning Off The Power

    Chapter 1 Before Using This Product Check to confirm that the main power supply is turned on. • If the main power supply is not turned on, set the switch to “I”. • Once the main power is turned on, the firmware version will appear on the display, and the initial operation will execute.
  • Page 32 Chapter 1 Before Using This Product • Do not turn off the main power supply. Turning off the main power supply will disable the automatic maintenance function (including the nozzle clogging prevention function and ink discharge channel cleaning function) and may result in printing defects (such as nozzle clogging and deflection) or other faults.
  • Page 33: Connecting A Pc To The Product

    • If your PC does not have a USB 2.0 port, contact your local dealer or our service office. USB 2.0 Interface Precautions l When connecting more than one UJV100-160 to a PC The UJV100-160 may not be correctly recognized.
  • Page 34 Chapter 1 Before Using This Product l Checking the LAN connection Check the display on this product. • Local guidance can be used for checking. "Displaying Machine Information (Local Guidance)"(P. 28) • Printing is not possible if “100Mbps”, “10Mbps”, or “No Connect” is displayed. Event email can be used.
  • Page 35: System Configuration

    Print data sent Print request Driver Setup (When Using USB Cable) Install the USB driver. • Execute [mkcdmenu.exe] contained on the Driver software CD provided. • The driver can also be downloaded from the following URL: https://mimaki.com/download/inkjet.html [UJV100-160] > [Drivers/Utilities]...
  • Page 36: Installing Rip Software

    The explanation here applies to MIMAKI RIP software (RasterLink). Launch “Profile Update”. (1) From the Start menu, select [Mimaki RasterLink6Plus] > [Profile Update]. (2) Click [Next]. Select the UJV100-160 being used.
  • Page 37: Setting Up Rip Software

    • For more information, refer to the RasterLink installation guide. https://mimaki.com/download/software.html • The latest color profiles can also be downloaded from the following URL: The profiles downloaded can be installed using Profile Manager. https://mimaki.com/download/inkjet.html Setting Up RIP Software The explanation here applies to MIMAKI RIP software (RasterLink).
  • Page 38 • To add a new model, launch RasterLink, then select [Environment] > [Printer Management]. Register UJV100-160. (1) Click [Add]. (2) Set the specifics for UJV100-160. • Model: Select the model. • Color: Select the ink set filled. • Output port: Select the cable connected.
  • Page 39: Ink Replacement Method

    Chapter 1 Before Using This Product 1.5 Ink Replacement Method When Ink Near End is Displayed Ink levels are low. We recommend replacing with new Ink bottle as soon as possible. Although printing is possible, ink may run out during printing. To check which Ink bottle needs to be replaced, press the [ENTER] key in LOCAL mode screen.
  • Page 40 Chapter 1 Before Using This Product Lift the ink bottles vertically. Light-blocking cover • Check to confirm that the light-blocking cover is closed when removing ink bottles. Close the light-blocking cover by hand if it is not closed. If the light-blocking cover is left open, the ink may harden, resulting in printer failure.
  • Page 41 Chapter 1 Before Using This Product Shake the ink bottle to the left and right slowly at least 20 times. • Tighten the ink bottle lid securely, then shake the bottle slowly from left to right to ensure that the ink moves inside, holding the ink bottle lid with a paper towel.
  • Page 42 Chapter 1 Before Using This Product Attach the special cap to the ink bottle. (1) Place the special cap on the bottle. (2) Use the tightening jig to tighten the special cap in place. Tightening jig Align the arrows Do not turn beyond the arrows! (3) Turn the bottle upside-down to check that no ink leaks occur.
  • Page 43 Chapter 1 Before Using This Product Ink set Ink layout 4-color 4-color, W 4-color, W, CL Mount ink bottles in the tank. • Rotate the lever on the tank section from the left to the right end, then mount the ink bottle. Lever Turn the tank lever from right to left to secure the bottle.
  • Page 44 Chapter 1 Before Using This Product Press the OK button. • The information on the ink IC chip is registered. Ink IC Chip Registrasion Color : Magenta Expiration : 2021/01/01 • Do not dispose of the ink IC chip. It is needed to rewrite the ink registration information on the ink IC chip.
  • Page 45 Chapter 1 Before Using This Product Ink Color Marking Cyan (One blue circle) Magenta (One red circle) Yellow (One yellow circle) Black (One black circle) White (One white circle) Clear (Two white circles) • Insert the ink IC chip contained in the ink package. The ink IC chip stores information such as the ink color, remaining amount, and expiration date.
  • Page 46 Chapter 1 Before Using This Product...
  • Page 47: Chapter 2 Printing

    Chapter 2 Printing This chapter This chapter describes printing procedures and setting methods. Print Process ...........48 Feed Correction..........6 2 Feed Correction Procedure......6 2 Adjusting Print Head Height ......51 Correcting the Drop Position ......6 4 Loading the Media ...........53 Drop Position Correction Procedure ....
  • Page 48: Print Process

    Chapter 2 Printing 2.1 Print Process Turn on the power. "Turning On the Power"(P. 30) [END/POWER] key Connect a RIP PC to the machine. "Using a USB 2.0 Interface Cable"(P. 33) "Using a LAN Cable"(P. 33) Set up the RIP software. "Installing RIP Software"(P.
  • Page 49 Chapter 2 Printing This machine can be used with roll media. "Loading the Media"(P. 53) Take-up unit Core Check the state of the print head nozzles. "Test Printing"(P. 59) Normal pattern Abnormal pattern Deflection Nozzle clogging Clean the head to clear malfunctioning nozzles. There are three different head cleaning methods.
  • Page 50 Chapter 2 Printing Print the RIP data. "Printing RIP Data"(P. 65) Cut the medium. "Cutting the Media"(P. 69)
  • Page 51: Adjusting Print Head Height

    Chapter 2 Printing 2.2 Adjusting Print Head Height Adjust the print head height to suit media thickness. • The print head height can be adjusted to one of three settings to suit the requirements. Range Gap between print head and platen 2 mm (default setting) High 2.5 mm...
  • Page 52 Chapter 2 Printing Use the height adjustment lever to adjust the height. • Set the height adjustment lever so that the desired height is at the top. If the lever is not set to the correct position, problems such as media jamming and misting may occur, resulting in impaired print quality.
  • Page 53: Loading The Media

    Media l Media handling precautions • Use Mimaki-approved media to ensure consistent high-quality printing. • Assign at least two people to load roll media. This will reduce the risk of back injury due to the weight of the roll media.
  • Page 54 Chapter 2 Printing Move the rear left roll holder to the roll setting position. • Unscrew the roll holder retaining screw before moving. Mount the roll holder so that the datum position is 3-inch core mounting position within this range. 3 Inch Roll Media Roll Holder 3 Inch Roll Media...
  • Page 55 Chapter 2 Printing Lower the clamp lever. • Hold the media with the pinch roller and grid roller. Move to the front of the machine and open the front cover. Raise the clamp lever and pull out the medium. • Make sure the medium does not fall to the rear. •...
  • Page 56 Chapter 2 Printing Lower the clamp lever. Secure the medium in the media holder. Media holder • Do not use the media holder when printing on thicker media. Press , then select “Roll”. • This starts media width detection. • If the setting for [Machine Setup] > [Media Detect] > [Detection Type] is “MANUAL”, the area for printing must be determined manually.
  • Page 57 Chapter 2 Printing Secure the medium to the take-up unit. (1) Press to feed the medium until it reaches the core on the take-up unit. (2) Secure the middle of the medium with adhesive tape. (3) Secure the medium on the right and left in the same way. •...
  • Page 58 Chapter 2 Printing l Increase tension (clockwise) Increase tension when using with heavy or thick media, such as tarpaulin. Perform adjustments manually. • Do not use the torque adjustment handle. Overtightening with the torque adjustment handle may damage the take-up unit. l Decrease tension (counterclockwise).
  • Page 59: Test Printing

    Chapter 2 Printing 2.4 Test Printing Print a test pattern to confirm that the ink prints correctly. Perform head cleaning if you observe any print defects (e.g., nozzle clogging, deflection). "Head Cleaning"(P. 61) Head1 Head2 Check beforehand • Was the print head adjusted? "Adjusting Print Head Height"(P.
  • Page 60: Checking White Ink Ejection

    Chapter 2 Printing Check the print results. Checking White Ink Ejection The following two methods are available for checking white ink: • Print on clear film. • Print the background for the test pattern using black ink. l White Ink Confirmation Test Pattern In LOCAL mode, select [TEST PRINT/CLEANING] >...
  • Page 61: Head Cleaning

    Chapter 2 Printing 2.5 Head Cleaning The following head cleaning methods are available: Choose the method based on test results. Item Details Soft If the print shows a bent line (deflection) Normal If the print shows a missing line (nozzle clogging). Hard If soft cleaning and normal cleaning fail to resolve print defects (e.g., nozzle clogging, deflection)
  • Page 62: Feed Correction

    Chapter 2 Printing 2.6 Feed Correction Changing the media may affect the feed amount due to various factors, including the weight and thickness of the media and whether the take-up unit is used. Correct the drop position to suit the type of media used. Image defects (e.g., dark or light streaks) will result if the feed is not properly corrected.
  • Page 63 Chapter 2 Printing Press the [ENTER] key. • Print another correction pattern to check. • Once adjustment is complete, the medium will be fed to the print origin. Sagging may occur in the rear roll medium. Rewind roll media by hand to eliminate any sagging. Correcting the Media Feed During Printing You can also correct the media feed amount in REMOTE mode or while printing.
  • Page 64: Correcting The Drop Position

    Chapter 2 Printing 2.7 Correcting the Drop Position Changing the media and print head height will also alter the drop positions. Correct the drop position to suit the type of media used. Image defects (e.g., overlaid lines or blurred images) will result if the drop position is not properly corrected. Check beforehand •...
  • Page 65: Printing Rip Data

    Launch RasterLink. • Click the icon on the PC desktop. Select the image data to print. (1) Select [File] > [Open]. (2) Select the desired image data, then click [Open]. • If multiple printers are registered, select UJV100-160 in “Printer name”.
  • Page 66 Chapter 2 Printing Select the image data imported. • The image is displayed in the tab for UJV100-160 selected in “Printer name”. Check the settings and alter as necessary. • Specify the following settings by clicking the function icons shown on the right-hand side of the screen: (normal printing): Specifies settings like enlargement/reduction and number of copies.
  • Page 67: Changing The Origin

    Chapter 2 Printing Changing the Origin The print start position can be altered. Use the LED pointer to set the origin. • Print origin default value – Feed (longitudinal, X’) direction: Approx. 75 mm to rear from platen cutting slot –...
  • Page 68: Stopping Printing (Data Clear)

    Chapter 2 Printing • Print speeds may differ for the same image data, depending on the width of the medium loaded, print origin position, and resolution. • If an error occurs, the machine switches to LOCAL mode once printing is completed. Further printing is not possible.
  • Page 69: Cutting The Media

    Chapter 2 Printing 2.9 Cutting the Media In LOCAL mode, press • The Origin Setup screen appears. SET ORIGIN Press to feed the media to the position required for cutting. Select [CUT], then press the [ENTER] key. • The medium is cut.
  • Page 70 Chapter 2 Printing...
  • Page 71: Chapter 3 Settings

    Chapter 3 Settings This chapter This chapter describes the various setting procedures. Setup Menu .............72 Nozzle Check Menu ......... 8 2 Setup Menu List ......... 72 Nozzle Check Menu List ......8 2 Maintenance Menu ..........75 Information Menu ..........8 3 Maintenance Menu List ......
  • Page 72: Setup Menu

    Chapter 3 Settings 3.1 Setup Menu Print conditions (settings 1 to 4) can be saved in advance for specific media. l Setup menu screen LOCAL SETUP MENU SETUP ●SETUP1 > > ○SETUP2 MAINTENANCE width:1340mm > > ○SETUP3 MACHINE SETUP Select “SETUP 1 to 3” or “Tempotary” > >...
  • Page 73 This eliminates the risk of printing on top of the media holder. • The Mimaki RIP software (RasterLink) does not allow the user to specify margins. If the machine is set to “HOST”, the offset value will be “0 mm”...
  • Page 74 • No print: Turns on the UV-LED lamp without printing. (Not used under ordinary conditions) MAPS4 MAPS: Mimaki Advanced Pass System • This function disperses the boundaries between passes to make feed streaks between passes less visible. • Altering MAPS may alter the color. This function may be less effective with certain types of images.
  • Page 75: Maintenance Menu

    Chapter 3 Settings 3.2 Maintenance Menu This menu is used for maintenance actions. It also lets the user perform nozzle recovery if nozzle clogging persists even after cleaning and nozzle washing. l Maintenance Menu Screen LOCAL MAINTENANCE MENU SETUP STATION >...
  • Page 76 Chapter 3 Settings Item Details Setting Nozzle Recovery Allows other nozzles to be used for printing if maintenance actions like nozzle washing fail to resolve print defects (e.g., nozzle clogging, deflection). Print Prints a pattern to check nozzle condition and register the nozzle. "Registering nozzle recovery"(P.
  • Page 77 Chapter 3 Settings Select “Print Start”, then press the [ENTER]. • Print a nozzle recovery pattern. • The Select Entry Nozzle screen appears once printing is complete. H1-D K H1-A M H1-C Y Ink color H1-B C No.203 Nozzle row number H1-A M Head number Approx.
  • Page 78 Chapter 3 Settings Select [Nozzle Recovery] > [Check], then press the [ENTER] key. • The Judgement screen will be displayed. Enter the desired printing conditions. Judgement Condition Resolution 720 x 720 PASS Scan Speed NORMAL MAPS 4 > OVER PRINT Press the [FUNC2] key.
  • Page 79: Machine Setup Menu

    • Internet communication charges for email notifications, etc. are the responsibility of the customer. • Event emails may not be delivered if problems arise with the Internet setup or equipment. Mimaki rejects all liability for damages resulting from delivery failure or delay.
  • Page 80 Chapter 3 Settings Press the [ENTER] key. • The transmission results are displayed. • An error code will be displayed if the test email transmission is unsuccessful. Refer to the error code list and take appropriate action. Error code • Emails may not necessarily be delivered even if they have been sent. Check the terminal receiving the email for spam email filters.
  • Page 81 Chapter 3 Settings Error code Likely cause Corrective action • Check the user name and password. 23*** SMTP authentication failed. 24*** 25*** 1. *** is the error code received from the mail server • If the error persists, wait a while before retrying.
  • Page 82: Nozzle Check Menu

    Chapter 3 Settings 3.4 Nozzle Check Menu This is used to check if the nozzles are clogged before printing starts. Sets whether to perform maintenance automatically if nozzle clogging is detected. l Nozzle Check Menu Screen LOCAL NOZZLE CHECK MENU SETUP Printing Check >...
  • Page 83: Information Menu

    Chapter 3 Settings 3.5 Information Menu This is used to check machine information. l Information Menu Screen INFORMATION LOCAL MENU USAGE SETUP > > VERSION MAINTENANCE > width:1340mm > ERROR HISTORY MACHINE SETUP > > LIST NOZZLE CHECK > > INFORMATION > four TEST PRINT MENU REMOTE...
  • Page 84 Chapter 3 Settings...
  • Page 85: Chapter 4 Maintenance

    Chapter 4 Maintenance This chapter To ensure years of precise performance, maintain this product periodically or based on frequency of use. Read the maintenance precautions thoroughly before maintaining this product. Maintenance Precautions ........86 Consumable Item Replacement ..... 1 04 Wiper Replacement ........1 04 Daily Maintenance ...........87 Cap Replacement ........
  • Page 86: Maintenance Precautions

    Chapter 4 Maintenance 4.1 Maintenance Precautions • This product contains components that must be replaced periodically. We recommend concluding a maintenance contract. • Maintain this product and replace consumable items to prevent quality defects and accidents. • Clean periodically. Debris and dust will accumulate on electrical components when this product is used for extended periods.
  • Page 87: Daily Maintenance

    Chapter 4 Maintenance 4.2 Daily Maintenance Maintenance Items and Timing Timing Item Weekly Clean the wiper and wiper bracket. "Wiper Cleaning"(P. 88) • At the end of the Clean the cap rubber. "Cap Cleaning"(P. 89) work week Clean the NCU. "NCU Cleaning"(P.
  • Page 88: Wiper Cleaning

    Code Gloves For more information on other consumable items, refer to our website. https://mimaki.com/supply/inkjet.html • Do not store in places accessible to children. Wiper Cleaning The wiper wipes off ink adhering to the print head nozzle surface. Continuing to use the dirty wiper may cause the wiper to which dried ink and dust are attached to rub against the nozzle surface, leading to print defects (e.g., nozzle clogging, deflection).
  • Page 89: Cap Cleaning

    Chapter 4 Maintenance Clean the wiper and bracket. • Wipe off any ink adhering to the wiper and bracket using a cleaning stick moistened with washing liquid. • Wipe off the washing liquid. Make sure none remains. Wiper Bracket • Replace dirty or warped wipers with new ones. "Wiper Replacement"(P.
  • Page 90: Ncu Cleaning

    Chapter 4 Maintenance Select [Station] > [Carriage Out] > [Move To Platen Right End ], then press the [ENTER] key. • The carriage moves over the platen. Open the front cover. Clean the cap rubber. • Wipe off any ink adhering to the cap rubber using a cleaning stick moistened with washing liquid. •...
  • Page 91: Carriage Underside Cleaning

    Chapter 4 Maintenance In LOCAL mode, select [MENU] > [Maintenance], then press the [ENTER] key. • The Maintenance menu is displayed. Select [Station] > [Carriage Out] > [Move To Platen Right End ], then press the [ENTER] key. • The carriage moves over the platen. Open the front cover.
  • Page 92 Chapter 4 Maintenance In LOCAL mode, select [MENU] > [Maintenance], then press the [ENTER] key. • The Maintenance menu is displayed. Select [Station] > [Carriage Out] > [Move To Maint. Space], then press the [ENTER] key. • The carriage moves to the maintenance space. Open the maintenance covers.
  • Page 93: Print Head Nozzle Washing

    Chapter 4 Maintenance • Never touch the print head nozzle surface. Clean the print head sides (dark red area) using a cleaning stick. Never touch the nozzle surface! Clean using a cleaning stick or soft cloth. Press the [ENTER] key once cleaning is complete. Close the maintenance covers, then press the [ENTER] key.
  • Page 94: Ink Discharge Channel Cleaning

    Chapter 4 Maintenance Fill the cap with washing liquid. • Use a syringe to draw up some washing liquid and fill until it almost overflows from the cap. Close the front cover, then press the [ENTER] key. • Print nozzle washing starts. The elapsed time is displayed on the display. Nozzle washing takes approximately one minute.
  • Page 95: Media Sensor Cleaning

    Chapter 4 Maintenance Fill the cap with washing liquid. • Use a syringe to draw up some washing liquid and fill until it almost overflows from the cap. Close the front cover, then press the [ENTER] key. • Pump tube (ink discharge channel below the cap) washing starts. Media Sensor Cleaning Media sensors are located on the rear cover and carriage underside.
  • Page 96: Automatic Correction Sensor (Das) Cleaning

    Chapter 4 Maintenance Clean the media sensor. Close the maintenance covers, then press the [ENTER] key. Automatic Correction Sensor (DAS) Cleaning The DAS sensor is located on the carriage underside. If dust or debris accumulates on the sensor, an error may occur in the automatic correction function (Automatic correction of dot landing position).
  • Page 97: Platen Cleaning

    Chapter 4 Maintenance Continuing to use the dirty media holder will prevent proper feeding of media. It will also cause dried ink and attached dust to rub against the head nozzle and lead to print defects (e.g., nozzle clogging, deflection). Media holder •...
  • Page 98: Cover (Exterior) Cleaning

    Chapter 4 Maintenance Cover (Exterior) Cleaning • Do not allow liquids to get inside the product. Ingress of liquids into the product may lead to failure, electric shock, or fire. • For heavy soiling, wipe using a soft cloth soaked in dilute detergent and thoroughly wrung out. When Not in Use for Extended Periods Clean as follows if the product is not used for one week or longer: Check beforehand...
  • Page 99 Chapter 4 Maintenance Press the [ENTER] key once cleaning is complete. • “Fill the Liquid. Exit Next [ENT]" appears on the display. Fill the cap with washing liquid. • Use a syringe to draw up some washing liquid and fill until it almost overflows from the cap. Close the front cover, then press the [ENTER] key.
  • Page 100: White Ink Maintenance

    Chapter 4 Maintenance • Do not turn off the main power supply. Turning off the main power supply will disable the automatic maintenance function (including the nozzle clogging prevention function and ink discharge channel cleaning function) and may result in printing defects (such as nozzle clogging and deflection) or other faults.
  • Page 101 Chapter 4 Maintenance Press the [ENTER] key. • Discharging/filling/cleaning starts automatically. • The elapsed time is displayed. Shake the white ink bottle. This product counts the time elapsed after stirring the white ink Ink bottle. The “Shake White Ink Bottle” message appears when a preset count is reached.
  • Page 102 Chapter 4 Maintenance Soak up any ink droplets on the special caps. • Use a wipe filter to soak up ink droplets and prevent dripping. Wipe filter Wipe off any ink on the special caps with paper wipes. Shake the ink bottle to the left and right slowly at least 20 times. •...
  • Page 103 Chapter 4 Maintenance Mount ink bottles in the tank. • Rotate the lever on the tank section from the left to the right end, then mount the ink bottle. Lever Turn the tank lever from right to left to secure the bottle. •...
  • Page 104: Consumable Item Replacement

    To order replacement consumable items, contact your local dealer or our service office. For more information on consumable items, refer to our website. https://mimaki.com/supply/inkjet.html • When disposing of the product, contact an industrial waste disposal operator or dispose of the product in accordance with the local laws and regulations.
  • Page 105: Cap Replacement

    Chapter 4 Maintenance Insert a new wiper. Press the [ENTER] key once replacement is complete. Close the front cover, then press the [ENTER] key. • The wiper usage count is reset. Cap Replacement If print defects (e.g., nozzle clogging, deflection) remain unresolved even after cleaning, replace with a new cap.
  • Page 106: Cap Absorber Replacement

    Chapter 4 Maintenance Remove the cap. • Squeeze the lugs on either side of the cap and pull off. Attach a new cap. • Position with the slot at the front and push in until it clicks. Press the [ENTER] key once replacement is complete. Close the front cover, then press the [ENTER] key.
  • Page 107 Chapter 4 Maintenance Remove the cap absorber. • Push up the two tabs at the front to remove the cap absorber. Cap absorber • Avoid ink dripping when removing the cap absorber. Clean the carriage base. Carriage base Attach a new cap absorber. •...
  • Page 108: Waste Ink Tank Replacement

    Chapter 4 Maintenance Waste Ink Tank Replacement Ink used during head cleaning and other processes is collected in the waste ink tank at the lower right of the product. This product keeps track of the waste ink level. A “Check Waste Ink Tank” message appears when the preset level is reached.
  • Page 109 Chapter 4 Maintenance Pull the waste ink tank stopper forward. Hold the handle on the waste ink tank and slide out. Attach the cap to the removed waste ink tank, and use tape to prevent leakage of waste ink. • When disposing of the product, contact an industrial waste disposal operator or dispose of the product in accordance with the local laws and regulations.
  • Page 110: Pinch Roller Replacement

    Chapter 4 Maintenance Close the waste ink tank stopper. Press the [ENTER] key. • The waste ink level will be reset. Pinch Roller Replacement Replace worn or dirty pinch rollers with new ones. • The pinch rollers are small. Be careful to avoid dropping them into the product interior. •...
  • Page 111: Media Holder Replacement

    Chapter 4 Maintenance Media Holder Replacement If the media holder becomes deformed and touches the carriage or print head, replace with a new media holder. • Turn off the main power and unplug the power cable before replacing the media holder. Open the maintenance covers.
  • Page 112: Media Cutter Replacement

    Chapter 4 Maintenance Remove the sliders from the media holder. • Be careful to avoid misplacing the sliders. Attach the sliders to the new media holder. • Engage the holes in the sliders on to the lugs on the media holder. Insert the new media holder into the platen.
  • Page 113 Chapter 4 Maintenance • Do not touch the cutter blade. Disregarding this precaution may result in injury. • Do not store in places accessible to children. In LOCAL mode, select [MENU] > [Maintenance], then press the [ENTER] key. • The Maintenance menu is displayed. Select [Station] >...
  • Page 114: Led Glass Replacement

    Chapter 4 Maintenance Replace the media cutter. (1) Unscrew the cutter screw. Screw (2) Remove the cutter. (3) Attach a new cutter. (4) Tighten the screw to clamp the cutter. Close the carriage cover hatch. Press the [ENTER] key once replacement is complete. Close the front cover, then press the [ENTER] key.
  • Page 115 Chapter 4 Maintenance Open the maintenance cover. Remove the LED glass. • Unclip the claw and slide to the side to remove. • Be careful not to apply too much force when unclipping the claw. Disregarding this precaution may result in breakage of the claw. Claw Insert new LED glass.
  • Page 116 Chapter 4 Maintenance...
  • Page 117: Chapter 5 Dealing With Problems

    Chapter 5 Dealing with Problems This chapter This chapter explains procedures for troubleshooting and addressing messages on the display. Troubleshooting..........118 Problems indicated by messages....1 21 The power does not turn on..... 118 Warning messages ........1 21 Printing is not possible......118 Ink errors (local guidance) ......
  • Page 118: Troubleshooting

    "Using a USB 2.0 Interface Cable"(P. 33) Is a LAN cable connected? Connect the cable securely to the LAN port. "Using a LAN Cable"(P. 33) Are you using a LAN cable approved by Mimaki? Check the LAN cable type. "Network Connection Precautions"(P. 34) Is the status lamp on the operating panel illuminated An error has occurred.
  • Page 119: Image Defects Occur

    Attach the tape, taking care not to block the vacuum hole. For more information, refer to the description on transporting media on the platen. https://mimaki.com/download/inkjet.html Image defects occur. Symptom Corrective action White streaks, blurriness, and dark Remove any paper scraps or other debris adhering to areas over which the head passes (e.g., media holders).
  • Page 120: Ink Leakage Occurs

    For more information, refer to the description on transporting media on the platen. https://mimaki.com/download/inkjet.html Ink leakage occurs. • If an ink leak occurs, turn off the main power immediately and unplug the power cable. Contact your local dealer or our service office.
  • Page 121: Problems Indicated By Messages

    Chapter 5 Dealing with Problems 5.2 Problems indicated by messages If a problem occurs, the buzzer will sound, and a message will appear on the display. You can also use local guidance when checking. "Displaying Machine Information (Local Guidance)"(P. 28) Take appropriate measures based on the message.
  • Page 122: Ink Errors (Local Guidance)

    Chapter 5 Dealing with Problems Message Cause Corrective action • The wiping count exceeded • Replace the wiper, then reset the count. Replace Wiper the preset value. "Wiper Replacement"(P. 104) • The wiper is not operating Clean the wiper and around the wiper. Wiper Move Failure correctly.
  • Page 123: Messages Displayed On The Ink Ic Chip Registration Screen

    Chapter 5 Dealing with Problems Message Cause Corrective action Turn off the power on the machine and turn it on after a while. "Turning Off the Power"(P. 31) Replace with new ink. "When Ink End is Displayed"(P. 39) Ink Color •...
  • Page 124: Error Messages

    Chapter 5 Dealing with Problems Error messages Error Message Cause Corrective action number PARAM ROM • A problem was detected with • Turn off the power on the machine and the main PCB. turn it on after a while. "Turning Off the Power"(P.
  • Page 125 Chapter 5 Dealing with Problems Error Message Cause Corrective action number PRAM Size Shortage • Insufficient memory • Turn off the power on the machine and turn it on after a while. "Turning Off the Power"(P. 31) Command Error • Data other than print (RIP) Clear the data and resend.
  • Page 126 Chapter 5 Dealing with Problems Error Message Cause Corrective action number Open the front cover and check for anything that may obstruct carriage movement. HDC POSCNT • A problem was detected with • Turn off the power on the machine and position control.
  • Page 127 Chapter 5 Dealing with Problems Error Message Cause Corrective action number Replace NCU • A problem was detected with • The NCU must be replaced. Contact the nozzle clogging your local distributor, our sales office, or assessment. service center. NCU NZK CHK (HW) •...
  • Page 128: System Halt

    Chapter 5 Dealing with Problems Error Message Cause Corrective action number BaseIO PCB V24-A SLIDER1 PCB V3R3 • A problem was detected with • Turn off the power on the machine and the slider PCB power supply. turn it on after a while. "Turning Off SLIDER1 PCB V2R5 the Power"(P.
  • Page 129: Chapter 6 Appendix

    Chapter 6 Appendix This chapter Describes product specifications. Specifications ..........130...
  • Page 130: Specifications

    Chapter 6 Appendix 6.1 Specifications Item Details Print head Type Drop-on-demand piezoelectric print heads Specifications Two staggered heads with 420 nozzles ×4 rows each Resolution Y: 360 dpi, 720 dpi, 1,200 dpi X: 900 dpi, 1,200 dpi Ink set 4-color C, M, Y, K 4-color, W C, M, Y, K, W...
  • Page 131 Chapter 6 Appendix Item Details Interface Data transfer function USB 2.0 Hi-speed, Ethernet 1,000BASE-T Email function Ethernet 10BASE-T/100BASE-TX/1000BASE-T Commands MRL-V Languages English, Japanese, Chinese Noise At standby Not more than 58 dB (FAST-A, 1 m on all sides) levels Continuous operation Not more than 65 dB Non-continuous Not more than 75 dB...
  • Page 132 Chapter 6 Appendix...
  • Page 133 Index Index Icons [END/POWER] key.......................... 25, 26, 31 [ENTER] key.............................. 26 [FUNCTION] key ............................ 26, 28 [JOG] key ............................... 26 [SEL] key ................................ 26 AC inlet ................................ 21 Auto Cleaning .............................. 73 Auto Correct ............................ 72, 122 Auto Maint.............................. 76 Auto Nozzle Recovery ............................  82 Automatic correction............................ 96 Cancel ................................ 26 Cap ................................ 87, 89 Cap absorber.............................. 106...
  • Page 134 Index FCC regulations ............................... 6 Feed Comp........................... 28, 49, 62, 72 Feed Speed .............................. 73 Feed unit ................................ 21 Grid rollers .............................. 20, 23 Head cleaning ............................ 26, 61 Head height .............................. 51 Height adjustment lever.......................... 52 Information menu ............................ 83 Ink bottle ................................. 40 Ink discharge channel .......................... 87, 94 Ink error ................................ 27 Ink expiration date ............................ 12 Ink IC chip ............................ 43, 44, 123...
  • Page 135 Index Logical Seek .............................. 72 Machine setup menu ............................ 79 Main power supply switch ........................ 21, 24, 31 Maintenance covers ............................ 20 Maintenance menu ............................ 75 MAPS ................................ 74 Margin ................................ 73 Media................................ 53 Media feed.............................. 26 Media hanger .............................. 54 Media holder............................. 87, 97 Media sensor ............................ 21, 23, 87 Media sensors .............................. 95 MENU mode .............................. 27 menu modes.............................. 27...
  • Page 136 Index Printing Check .............................. 82 Pump tube cleaning............................ 75 RasterLink ........................ 36, 37, 38, 65, 66, 73 Receive buffer .............................. 68 Reference guide ............................ 38, 66 REMOTE mode ............................ 26, 27 Replace Wasteinktank............................  76 Replace Wiper ............................ 75, 104 Roll holder .............................. 54 Roll media .............................. 54 Safety interlocks ............................. 16 SENSOR LEVEL .......................... 121, 127 Setup menu .............................. 72 Smoothing Level............................. 74...
  • Page 137 Index Warning Labels .............................. 17 Waste ink tank ............................ 20, 83, 87 White ink................................. 60 Wiper .............................. 87, 88, 104 Wiping ................................ 83...
  • Page 138 MEMO...
  • Page 139 Operation manual May, 2020 MIMAKI ENGINEERING CO.,LTD. 2182-3 Shigeno-otsu, Tomi-shi, Nagano 389-0512 JAPAN D203466-11-20052020...
  • Page 140 © MIMAKI ENGINEERING CO., LTD.2020 FW : 1.0...

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