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Table Of Contents - IBM Storwize V7000 Unified Problem Determination Manual

Hide thumbs Also See for Storwize V7000 Unified:

Introduction and implementation manual (670 pages)

,

Problem determination manual (474 pages)

,

Troubleshooting and maintenance manual (189 pages)

Table Of Contents

Table of Contents

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Contents

Figures . . . . . . . . . . . . . . vii

Tables . . . . . . . . . . . . . . . ix

Safety and environmental notices . . . xi

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Safety statements .

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About this guide . . . . . . . . . . xix

Who should use this guide .

Accessibility .

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Storwize V7000 Unified library and related

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How to order IBM publications .

Sending your comments

Chapter 1. Storwize V7000 Unified

hardware components . . . . . . . . 1

Chapter 2. Best practices for

troubleshooting . . . . . . . . . . . 3

Record access information .

Follow power management procedures

Set up event notifications .

Back up your data

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Manage your spare and failed drives .

Resolve alerts in a timely manner .

Keep your software up to date .

Keep your records up to date .

Subscribe to support notifications .

Know your IBM warranty and maintenance

agreement details .

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Chapter 3. Getting started

troubleshooting . . . . . . . . . . . 9

Installation troubleshooting .

Problems with initial setup .

Installation error codes

Problems reported by the CLI commands during

software configuration .

Management GUI wizard failure .

GUI access issues .

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Health status and recovery .

Connectivity issues .

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Host to file modules connectivity .

Ethernet connectivity between file modules.

Ethernet connectivity from file modules to the

control enclosure

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Fibre Channel connectivity between file modules

and control enclosure .

Understanding LED hardware indicators

© Copyright IBM Corp.

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File node hardware indicators .

Enclosure hardware indicators .

Management GUI interface .

When to use the management GUI

Accessing the Storwize V7000 Unified

management GUI .

Using fix procedures .

Chapter 4. File module . . . . . . . . 55

General file module procedures.

Rebooting a file module .

Removing a file module to perform a

maintenance action .

Removing and replacing file module components 58

Resolving hard disk drive problems .

Monitoring memory usage on a file module

Errors and messages .

Understanding error codes .

Understanding event IDs .

File module hardware problems

Removing and replacing parts .

How to reset/reboot server iMM interface.

File module software problems

Logical devices and physical port locations .

Management node role failover procedures .

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Checking CTDB health .

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Checking the GPFS file system mount on each file

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Identifying created and mounted file system

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Resolving problems with missing mounted file

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Resolving stale NFS file systems .

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Checking user and server authentication issues .

Resolving the "Missing SRV record in DNS"

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If "netgroup" functionality with NIS or LDAP is

Possible client misconfiguration .

Trouble accessing exports when server and

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client configurations are correct .

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Checking client access

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Checking network interface availability.

Recovering a GPFS file system

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Resolving an ANS1267E error .

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Resolving issues reported by lshealth .

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Error for "MGMTNODE_REPL_STATE ERROR

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DATABASE_REPLICATION_FAILED" .

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Resolving network errors .

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Resolving full condition for GPFS file system.

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Analyzing GPFS logs .

Synchronizing time on the file modules

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Chapter 5. Control enclosure. . . . . 183

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Storwize V7000 system interfaces .

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iii

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Table of Contents

Troubleshooting