Procedure: Checking The Status Of Your System; Procedure: Getting Node Canister And System Information Using The Service Assistant - IBM Storwize V7000 Unified Problem Determination Manual

About this task
Procedure
Use the following options to identify an enclosure. An enclosure is identified by its
ID and serial number.

Procedure: Checking the status of your system

Use this procedure to verify the status of objects in your system using the
management GUI. If the status of the object is not online, view the alerts and run
the recommended fix procedures.
About this task
Volumes normally show offline because another object is offline. A volume is
offline if one of the MDisks that makes up the storage pool that it is in is offline.
You do not see an alert that relates to the volume; instead, the alert relates to the
MDisk. Performing the fix procedures for the MDisk enables the volume to go
online.
Procedure
Use the following management GUI functions to find a more detailed status:
v Monitoring > System Details
v Monitoring > Manage Device
v Pools > MDisks by Pools
v Volumes > Volumes
v Monitoring > Events, and then use the filtering options to display alerts,
Procedure: Getting node canister and system information
using the service assistant
This procedure explains how to view information about the node canisters and
system using the service assistant.
About this task
To obtain the information:
1. Log on to the service assistant, as described in "Accessing the service assistant"
2. View the information about the node canister to which you connected or the
The Home page shows a table of node errors that exist on the node canister and a
table of node details for the current node. The node errors are shown in priority
order.
The node details are divided into several sections. Each section has a tab. Examine
the data that is reported in each tab for the information that you want.
v The Node tab shows general information about the node canister that includes
212
Storwize V7000 Unified: Problem Determination Guide Version
messages, or event types.
on page 184
other node canister in the enclosure. To change which node's information is
shown, select the node in the Change Node table of the Home page.
the node state and whether it is a configuration node.