IBM Storwize V7000 Unified Problem Determination Manual page 38

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Installation error codes
Table 6 lists the error messages and keyed actions. To match the actions, see Table 5
on page 13.
14
Storwize V7000 Unified: Problem Determination Guide Version
Table 5. Installation error code actions (continued)
Action
key
Action to be taken
D
Verify that all IP/gateway/subnet address information is correct (InitTool) and
that there are no duplicate IP's on the network. If a change is made, reinsert
the USB flash drive. The installation continues from the last good checkpoint.
E
Insert the USB flash drive into the other file module and try again
F
Retrieve the NAS private key from the Storwize V7000 by doing the following:
v Create a text file with the following line:
satask chnaskey -privkeyfile NAS.ppk
v Save the file as satask.txt on the USB flash drive. Insert the USB flash drive
into one of the top control enclosure USB ports and wait at least 20 seconds.
Reinsert the USB flash drive into the original management node. The
installation continues from the last good checkpoint.
G
Verify that the Ethernet cabling connections are seated properly between the
Storwize V7000 Unified control enclosure and the customer network, as well
as the file modules cabling to the customer network. Then reinsert the USB
flash drive into the original file module. The installation will continue from
last good checkpoint.
H
This could be caused by a number of things so look in sonas_results.txt for an
error code that could have caused this, and follow the recommended action. If
there is no other error code in sonas_results.txt that could have caused this
then refer to "Ethernet connectivity from file modules to the control enclosure"
on page 29 for help troubleshooting the file module to control enclosure
management connection.
Table 6. Error messages and actions
Error code
Error message
0A01
Unable to open /tmp/setup_hosts_$$.
0A02
Unable to create default users.
0A05
Unable to determine management IP address.
0A06
Unable to determine Management Mask Address.
0A07
Error updating /etc/hosts.
0A08
Unable to update VPD field.
0A0A
Error opening /etc/sysconfig/network.
0A0B
Error writing /etc/sysconfig/network.
0A0C
Error updating host name.
0A0D
Error querying settings through ASU.
0A0E
Error setting ASU command.
0A0F
Unable to determine adapter name from VPD.
0A10
Unable to open the ifcfg file.
0A11
Unable to write to the ifcfg file.
0A12
Unable to bring adapter down.
Action key
A
A
A
A
A
A
A
A
A
B
B
A
A
A
A

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