General Information About Troubleshooting - Thermo Scientific Corona Veo Operating Manual

8 • Troubleshooting
8.1

General Information about Troubleshooting

Status Indicator on the Detector Display
Troubleshooting Check
Self-Test Error Codes
Page 208
The following features help you to identify and eliminate the source for
problems that may arise during operation of the detector.
If you are unable to resolve a problem following the instructions given
here or if you experience problems that are not covered in this section,
contact Thermo Fisher Scientific Technical Support for assistance. See
the contact information at the beginning of this manual.
To facilitate device identification have the serial number and technical
name available when communicating with Thermo Fisher Scientific.
The detector display provides an overview of the detector status. If no
errors or warnings are active, the Status is Normal.
If a problem occurs with the detector, performing a troubleshooting
check helps identifying and isolating the cause of the problem.
If a problem is detected during self-test diagnostics upon power-up, a
self-test error dialog appears on the detector display. The detector is not
ready for analysis. View the self-test results and resolve the problem
before you continue.
For self-test error codes and recommended remedial actions, see
section 8.3, page 212.
Charged Aerosol Detectors Corona Veo (RS) Operating Manual