HEIDENHAIN TNC 620 User Manual page 99

Fundamentals | Error messages and help system
Informational texts
If an operating error occurred, e.g. pressing an impermissible key
or entering a value outside of a validity range, the control displays
an information text in the header to inform you of the operating
error. The control deletes this information text with the next valid
entry.
Saving service files
If necessary, you can save the current status of the control and
make it available to a service technician for evaluation. A group of
service files is saved (error and keystroke logs as well as other files
that contain information about the current status of the machine
and the machining).
If you repeat the SAVE SERVICE FILES function with the same file
name, the previously saved group of service files is overwritten.
Therefore, use another file name when executing the function
another time.
Saving service files
Open the error window
Press the LOG FILES soft key
Press the SAVE SERVICE FILES soft key
The control opens a pop-up window in which you
can enter a file name or a complete path for the
service file.
Save the service files: Press the OK soft key
Calling the TNCguide help system
You can call the control's help system via soft key. Immediately the
help system shows you the same error explanation that you receive
by pressing the HELP soft key.
Refer to your machine manual.
If your machine manufacturer also provides a
help system, the control shows an additional
Machine manufacturer (OEM) soft key with which you
can call this separate help system. There you will find
further, more detailed information on the error message
concerned.
Call the help for HEIDENHAIN error messages
Call the help for HEIDENHAIN machine-specific
error messages, if available
HEIDENHAIN | TNC 620 | User's Manual for Setup, Testing and Running NC Programs | 10/2018
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