Troubleshooting Via Web Ui Status Page - Spectracom VersaSync User Manual

APPENDIX
Verify one end of standard network cable is connected to VersaSync's Ethernet port and
other end is connected to a hub/switch. Or a network cable is connected to VersaSync
and a stand-alone PC.
Verify network settings of VersaSync are valid for the network/PC it is connected with (IP
address is on the same subnet as the other PC).
Communication issue:
Disconnect VersaSync's network cable and ping its assigned address to ensure no
response (no duplicate IP addresses on the network).
Try accessing VersaSync from another PC on the same network.
Network Routing/firewall issue. Try connecting directly with a PC and network cable.
5.1.4

Troubleshooting via Web UI Status Page

VersaSync's Web UI includes pages that provide current "remote" status information about Ver-
saSync. The following table includes information that can be used as a troubleshooting guid-
ance if status fault indications or conditions occur.
Web UI Page loc-
ation
HOME page, Sys-
tem Status panel,
Status row
236
Current Status
SYNC indicator is not "lit" VersaSync is in
(not Green).HOLD indic- Holdover
ator is "lit" (Orange).— mode—OR—
OR—FAULT indicator is VersaSync is
"lit" (Red). Below the Sys- now out of Time
tem Status panel there is an Sync
Out of Sync alarm state-
ment
Indication Troubleshooting
All available Input References have
been lost. The Reference Status table
on the HOME page will show the cur-
rent status of all inputs (Green is valid
and Red is invalid or not present).
1. Make sure the Input Reference Pri-
ority table still has the desired ref-
erence inputs Enabled, based on the
desired priority. See
Input Reference Priorities" on
page 131
.
2. Make sure the desired input ref-
erences are still connected to the cor-
rect input port of VersaSync.
3. Verify GNSS antenna installation (if
applicable). See
GNSS Reception" on the facing
page
.
VersaSync User Manual
"Configuring
"Troubleshooting