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Error Messages
The following table provides issues and solutions about error messages displayed on the Viper system.
General Error Messages
Issue
The Activation key is
not valid
Scout file error
JobMap error
Setup Error Messages
Issue
Sections must be
specified in left-to-
right order
There is a gap or
overlap between
sections
Missing Scout File
Rx Colors error.
"You must enter a
name for this
template"
RxColor error. "You
must pick a color for
entry Minimum"
Could not grow
buffer
Manual No. 016-0171-122 Rev. I
Possible Cause
• Incorrect Activation key
entered
• Scout file for one of the
jobs is missing
• File is an older version
and not compatible with
the current software
release
• Scout file for job is
missing
Possible Cause
• Sections are not
configured sequentially in
a left-to-right order
• Improper values entered
into either section widths
and/or the left/right
values for individual
sections.
• Section select functions
not properly configured.
• Scout files have been
deleted from the scout
folder but other folders
contain files associated
with the job.
• The custom RxMap
Colors was selected but
no name was given to the
template
• There is no color
selected for the range
• Streetmaps that are
being installed are too
large for the Viper system
memory
Troubleshooting the Viper Pro System
Solution
• Re-enter the Activation key. If this still does not work,
contact a local Raven representative.
• Touch OK to bypass.
• Touch OK to bypass.
• Touch OK to bypass and create a scout file for the
current job.
Solution
• Configure the sections in a left-to-right order. See the
Boom and Implement Setup section on page 169 for
more information on configuring sections.
• Check the section setup values entered for Left/Right,
and check the sections set up for this product. Set up
sections sequentially from left-to-right. Left/Right value
is measured from center of section.
• Section select must specify individual sections for
individual products if a gap or overlap is detected.
• Delete all files with the same name from all the other
folders on the flash drive if the specified job name is not
necessary for the job in progress. Use the File
Maintenance function to delete the remaining files.
Make sure to keep a backup on a home or office PC if
the job will be needed at a later date.
• Enter a name for the custom Rx Color template.
• Touch Select and select a color for the minimum level.
• Limit streetmaps to four counties or less, depending
upon the file size. More densely populated counties
have a larger file size than sparsely populated counties.
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Table of Contents
Troubleshooting
