Returning An Instrument; Instrument Identification - Keysight N6705 Service Manual

1 Introduction

Returning an Instrument

Warranty Repair
Repackaging for Shipment

Instrument Identification

Serial Number
6
Before returning your instrument to Keysight Technologies for service or
repair, perform the "Preliminary Checkout" procedures in the beginning
of chapter 5.
If your instrument fails during the warranty period, Keysight Technologies
will replace or repair it free of charge. After your warranty expires,
Keysight Technologies will replace or repair it at a competitive price. The
standard repair process is "assembly level repair" for the mainframe and
"whole unit exchange" for the DC power supply modules. The
replacement units are fully refurbished and are shipped with new
calibration certificates.
Contact your nearest Keysight Technologies Service Center. They will
arrange to have your instrument repaired or replaced.
If the unit is to be shipped to Keysight Technologies for service or repair,
be sure to:
Attach a tag to the unit identifying the owner and indicating the

required service or repair. Include the model and serial number.
Place the unit in its original container with the appropriate

packaging material and secure the container with strong tape or
metal bands.
If the original shipping container is not available, place your unit in a
container that will ensure at least 4 inches of compressible packaging
material around all sides for the instrument. Use static-free packaging
materials to avoid additional damage to your unit.
Keysight Technologies suggests that you always insure shipments.
Keysight N6705 mainframes are identified by the serial number located
on the back of the instrument.
The serial number consists of a 10-character number such as
MY24D00013. The first two characters indicate the country of
manufacture, and the last five digits are a sequential number assigned to
each mainframe.
Model N6705 Service Guide