IBM R30 Operator's Manual page 109

Modem Configuration
The modem on line S2 must be configured using an ASCII modem configuration file which
describes various parameters using a specific syntax. AIX uses this file directly. The BUMP
uses the same information (in condensed form) stored in non-volatile memory (NVRAM).
The modem line speed must be correctly set, either by using SystemGuard (see
"Miscellaneous Parameters" on page 1–39 or the diag command. The modem configuration
is used by both the dial-out and dial-in services.
The following table lists the data that BUMP sends to the remote support center.
Parameter
Magic Number
Routing Metric
Login ID
CSS ID
RETAIN Account Number
General Password
Time Stamp
Customer System Phone
Customer Operator Phone
Machine Serial Number
Machine Device Type
Primary Error Code
Destination
SRN LCD Code
Text Problem Abstract
Field Size Generated By
4 BUMP
4 BUMP
12 AIX Utility
4 BUMP
12 AIX Utility
16 AIX Utility
8 BUMP
20 AIX Utility
20 AIX Utility
10 BUMP or AIX Utility
13 BUMP or AIX Utility
4 BUMP
1 BUMP, HUB, or Service Center
64 BUMP
64 BUMP
3-47
Using SystemGuard