Honeywell touchpoint Pro Operating Instructions Manual page 134

MAN0923_Issue 3_04/15
Error Message
Code
19 Operation failed; invalid physical
channel number.
20 Module ID could not be assigned,
because it is already in use by
another module
21 Operation failed; wrong number of
parameter identifiers.
22 Not used
23 Operation failed; Module ID does not
exist.
24 I/O Module cannot be
de-commissioned, because one or
more channels on this module are
commissioned. Please
de-commission all channels before
de-commissioning the module.
25 Operation failed; Module ID does not
match
26 Operation failed; an I/O Module with
the same UDID does already exist on
the system.
27 Operation failed; the intended
operation is not allowed for the
current I/O Module state
28 The I/O Module could not be found
on the network (unknown UDID)
29 The I/O Module could not be found
on the network (unknown SDID)
30 Operation failed; I/O Module state is
invalid
9. Problem Solving
Possible Cause
Please refer to error 2
Each module on the
system must have a
unique module ID (e.g.
M03)
Please refer to error 2
May occur during
configuration or
changeover of a module
All channels of a
module must be
de-commissioned before
a module can be
de-commissioned
Please refer to error 23
Each Touchpoint Pro
component has a unique
identifying code.
These errors may occur
if configuration of the
module or its channels
was interrupted, leaving
the module in an
undetermined state
Please refer to error 23
Please refer to error 23
Please refer to error 27
134
Remedial Action
Please refer to error 2
Select a different Module ID
Please refer to error 2
1. Re-initialise the ring network
2. Retry the operation
3. If the error has not cleared, if possible cycle the
power to the system.
4. If the problem persists, please contact your local
service representative
1. De-commission all channels on the I/O Module.
2. Retry the operation.
Please refer to error 23
Contact your local representative to obtain a
replacement module.
Depending on the intended operation, either:
Restart the configuration for the module, or from the
configuration screen, remove the module and restart
commissioning, or Force the module to Normal state
Please refer to error 23
Please refer to error 23
Please refer to error 27
Touchpoint Pro
Operating Instructions