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Technical Handbook
Touchpoint Pro

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   Summary of Contents for Honeywell Touchpoint Pro

  • Page 1 Technical Handbook Touchpoint Pro...
  • Page 2: Revision History

    Revision Comment Date Issue 1 A04483 Jan 2015 Issue 2 A04522 Mar 2015 Issue 3 A04548 July 2015 Issue 4 A04815 Nov 2016 Issue 5 A05034 Oct 2017 Issue 6 A05082 Mar 2018 Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 3 LEGAL NOTICES Disclaimer In no event shall Honeywell be liable for any damages or injury of any nature or kind, no matter how caused, that arise from the use of the equipment referred to in this manual. Strict compliance with the safety procedures set out and referred to in this manual, and extreme care in the use of the equipment, are essential to avoid or minimise the chance of personal injury or damage to the equipment.
  • Page 4: Table Of Contents

    Safety Hazards, Warnings and Cautions ..................5 Safety ..........................5 Location and Description of Warning Labels ............... 8 Touchpoint Pro Introduction ......................11 TPPR Access Levels ......................11 TPPR Control System Layout ................... 12 TPPR System Key Components ..................14 Power Supply Options ......................
  • Page 5 CONTENTS Configuring the Touchpoint Pro TCP/IP Address and Printer ........... 57 Enabling TPPR’s Remote Connection Port ............... 58 How to Print Active Events ....................58 Calibrating Gas Sensors ....................... 59 Calibrating AIM-mV Input Channels .................. 60 Calibrating AIM-mA Input Channel Loops ................. 62 Configuring System Parameters ....................
  • Page 6 17.1 Observed Problem ......................143 17.2 Other Issues........................146 18 Error Codes ..........................147 19 Ring Communication Errors ...................... 158 19.1 Module Faults ......................... 158 19.2 Troubleshooting Module Faults First Response .............. 158 Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 7 Waste Electrical and Electronic Equipment (WEEE) Directive ........184 24.3 TPPR System Construction .................... 184 25 Table of Icons ..........................186 26 List of Illustrations ........................188 27 List of Tables ..........................191 Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 8: Important Safety Information

    Check the product rating plate and look for the following marks to ensure that the supplied equipment is suitable for its intended location and purpose: Products bearing the CE mark conform to all applicable European Directives as stated on the Honeywell product specific EU Declaration of Conformity.
  • Page 9: Warnings

    All versions of Enclosure are electrical Class 1, and must be connected to Protective Earth (Ground). 10. The Touchpoint Pro installation must include a means of isolating or disconnecting the input voltage supply. The isolation or disconnection device must be conveniently located close to the system and be clearly labelled.
  • Page 10: Cautions

    Do not use sharp objects to operate the Touchscreen as this could irreparably damage the User Interface and adversely affect its IP rating. Use only soft, damp cloths or screen wipes to clean the Touchpoint Pro. Do not use solvents or abrasives as they will damage the User Interface.
  • Page 11 SAFETY 1.3.3 TPPR Documentation Suite TPPR documentation is supplied on CD-ROM with new systems, and is available to download from Honeywell Analytics, whose web address is on the back cover. The downloadable TPPR documentation suite consists of: User documents: ...
  • Page 12: Safety Hazards, Warnings And Cautions

    Mechanical hazards (Heavy components, swinging access doors)  Environmental hazards (toxic atmospheres)  Fire and Ignition hazards (Touchpoint Pro is not ATEX/IECEx Zone 1 certified, and cannot be used in flammable atmospheres, or where oxygen concentrations >25% v/v O 2.1.1 Warnings and Cautions Safety of this equipment is reinforced by the use of safety labels that are fixed to the equipment in a visible manner.
  • Page 13 The following specific hazards are associated with the use of this equipment: DANGER – IGNITION HAZARD The Touchpoint Pro Controller is NOT ATEX/IECEx safe, and it may only be installed in safe areas where there are no flammable atmospheres, and no oxygen concentrations >25 % v/v O DANGER –...
  • Page 14 VOCs or corrosives, or if improperly handled or carelessly disposed of. CAUTION – RISK OF PERMANENT EYE AND BODY DAMAGE Always wear suitable eye protection and PPE when installing or removing the Touchpoint Pro system, or any of its components.
  • Page 15: Location And Description Of Warning Labels

    Note: Earth (Ground) Location Point labels are used inside the system and are not normally visible to the operator. Figure 5. Controller Rear Cover with Example Labels See next page for further information. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 16 Note: The CE mark and Notified Body number 0518 shown on product labels does not apply to Type ‘n’ approval. Figure 7. Typical TPPR Product Label Note: Similar labels appear on the Modules and the Backplanes. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 17 No Naked Flames Figure 10. Use Caution Figure 11. Electrical Hazard Figure 12. Read The Instruction Manual Figure 13. Wear Eye Protection Figure 14. Hazardous Waste Figure 15. Recycle Only (Pb = Lead) Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 18: Touchpoint Pro Introduction

    3 Touchpoint Pro Introduction Touchpoint Pro (TPPR) is a Command and Control System designed for the Honeywell Analytics’ (and third party) range of fixed sensors and detectors. It provides constant sensor monitoring with automatic alarm response and notification. Its alarm levels and responses are fully customisable and all events and errors are logged on a removable SD card for easy archiving.
  • Page 19: Tppr Control System Layout

    TPPR Building Blocks The illustration above shows wall mounted units but rack mounted and floor standing units use the same building blocks. Enclosures can also hold multiple backplanes to allow for future system expansion. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 20 The diagram below shows an example of a typical distributed setup showing both safe zone and zone 2 remote units. Sensors <1 km <1 km Max. Loop 3 km Actuators <1 km <1 km Lamp Stack Figure 17. TPPR Controller with Remote Units and Field Devices Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 21: Tppr System Key Components

    Connections for one SD Card and one USB drive  10/100 Mbps Ethernet connection (for networked interfacing)  Optional dual RS 485 Modbus RTU interface Figure 19. TPPR Controller Cover with Connection Map Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 22 Windows 7 is supported for use with PC Configuration software. CAUTION Honeywell will not be held liable for any loss or damage caused by any security breach, no matter how caused. Windows XP is considered a high security risk and is not recommended.
  • Page 23 Licences The TPPR controller software does not require a licence. Please contact your local Honeywell supplier or distributor to obtain licences for the optional PC Configuration and Webserver options. Refer to the PC Configuration or Webserver User Guides for details on installing and managing licences.
  • Page 24 CCB can identify which module has failed by knowing which addressable modules are still active. TPPR Controller Input Modules Output Modules Backplane DIN Rail Ring 'A' Redundancy Ring 'B' Circuits Gas Detectors TPPR- Activated Field Devices Figure 22. TPPR Controller Typical Schematic Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 25 PSU and modules, but no Control Module). Figure 23. Ring Circuit With All Modules Working Figure 24. Ring Circuit With a Failed Module Further information can be found in Ch.19 Ring Communication Errors. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 26: Table 2. Tppr Module Types

    3.3.13 Sensor Catalogue The TPPR Controller is pre-loaded with an updatable sensor catalogue that lists all of Honeywell Analytics’ current gas sensors, each with a full default configuration setting that can be loaded when commissioning the Input modules. The full configuration can be viewed afterwards, and individual parameters changed if desired.
  • Page 27: Power Supply Options

    (DC-UPS). When specifying power supplies, you should consider cabinet internal temperatures and cooling. In addition, power supplies should be rated to allow for current surges and peaks. Contact your Honeywell representative for advice. WARNING AC power supplies must have a permanent connection to a protective earth, according to local regulations.
  • Page 28: Table 3. Psu Terminal Allocation

    PSU. The RDN will take power from either input and output it as a single source. See diagram below for cabling details. Note: The RDN Output can also provide further redundancies via an optional battery backup and DC Uninterruptible Power Supply (DC-UPS) module. Failure Monitor 20 A Load Figure 28. Power Redundancy Module Operation Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 29: Table 4. Dc-ups Primary Terminal Allocation

    Replace Battery relay: Closed when batteries fail load test (red or buzzer) 7 & 8 Do not use as Inhibit belongs to the Controller only 11 – 13 Not normally used Table 5. DC-UPS Secondary Terminal Allocation Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 30: Table 6. Dc-ups Led Meanings

    A new set of 12 / 27 Ah batteries should supply 22.5 V at 20 A for up to 16.75 / 32 minutes respectively, depending on the connected load. However, you should be aware that all batteries deteriorate over time, and Honeywell recommend that you check and replace them regularly to ensure optimum performance in an emergency.
  • Page 31 INTRODUCTION 24 VDC 24 VDC 20 A 12 VDC 12 VDC 20 A max Battery Load Battery Isolator Switch Figure 30. Battery Circuit Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 32: Tppr Mechanical Installation

     All signal cables should be shielded and bonded to protect them from stray or induced current. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 33: Installing Wall Mounted Enclosures

    The TPPR Controller and Remote units can be installed in a wide range of wall mounted enclosures. CAUTION Touchpoint Pro enclosures are heavy and unwieldy (refer to Specifications) and a single person lift is not recommended. Before lifting the enclosure, consider and implement control measures to reduce the risk of injury.
  • Page 34 The dimensions of the various wall mounted units (Controller or Remote) are shown below (all dimensions in mm): Figure 32. Small Wall Mounted Enclosure Figure 33. Medium Wall Mounted Enclosure Figure 34. Large Wall Mounted Enclosure Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 35: Installing Floor Standing Enclosures

    CAUTION Touchpoint Pro enclosures are heavy and unwieldy (refer to Specifications) and a single person lift is not recommended. Before lifting the enclosure, consider and implement control measures to reduce the risk of injury.
  • Page 36: Installing The Tppr 19". Rack Mounted Unit

    Note: It is the OEM and Installer's responsibility to ensure that the unit is electrically and environmentally safe and is protected against the ingress of dust or moisture. TPPR 19” Rack Mounted Unit Dimensions 4.4.1 Figure 37. TPPR 19" Rack Dimensions Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 37: Installing The Tppr Panel Mount Controller

    Note: The bezel mounting nuts must be tightened in the correct order and to the correct torque settings. Incorrect tightening will result in distortion of the front panel membrane so refer to the documentation supplied with the mounting kit, or contact Honeywell for advice. Figure 39.
  • Page 38: Installing The Battery Enclosure

    The TPPR Battery Enclosure should have a clearance of 200 mm to either side, and there should be no heat sources below or adjacent to it. Do not obstruct the air vents on either side. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 39 Note: It is the installer’s responsibility to select the appropriate fixings while taking into account the structure of the mounting surface and the weight of the enclosure plus batteries i.e. circa 15.5 kg (12 Ah x 2) or 25 kg (27 Ah x 2). Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 40: Tppr Electrical Installation

    Ensure that the power supply is able to maintain sufficient voltage level for the connected field devices and to recharge the backup batteries. External DC supplies would normally connect directly to the DC-UPS input terminals, but other connection methods may be used. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 41: Cabling Requirements

    – 4 mm² / AWG 25 – 7 (stranded wire). 5.2.3 Bus Interface Cables Modbus cables should use a good quality signal cable suitable for RS485 connections. See Ch.6.5 Modbus Cables for further information. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 42 Controller and a Remote Unit) must not exceed 1 km (0.62 miles). TPPR Remote <1 km <1 km TPPR Remote TPPR Controller Max. 3 km Loop TPPR Remote <1 km <1 km Figure 41. Ring Network Maximum Distances Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 43 Figure 42. Shielding with Metal Armour, Metal Junction Box and Metal Sensor Body Sensor TPPR Junction Box Shielding Protective Earth Figure 43. Shielding with no Armour, Metal Junction Box and Metal Sensor Body Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 44 (ground) in the field and shall be kept fully isolated from contact with cable shielding (screening) and from contact with TPPR enclosures or metal enclosure glands. Long cable runs should be earthed in the field at regular intervals but be careful to avoid earth (ground) loops. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 45 Insert the first battery in the right-hand slot (12 Ah) or far right (27Ah). Insert the second battery to the left of the first battery, observing the correct terminal orientation (see pictures below). Figure 47. Correct Battery Orientation Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 46 Figure 48. Battery Connections WARNING Unauthorised modification of the Touchpoint Pro system or components is forbidden as it will invalidate certification and may render the system dangerous or inoperable. 5.2.13 Connecting Devices to Modules It is not necessary to populate all (or any) of the channels, nor in any particular order. In some cases you may have empty modules waiting for future system upgrades.
  • Page 47: Table 9. Aim Ma Connection Table

    4 – 20 mA Signal Input 4 –V 0 VDC Table 9. AIM mA Connection Table The following diagrams show how to connect various types of device or sensor. Device TPPR Figure 49. Three Wire Device Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 48 Two Wire Device with a Barrier Note: Refer to the device manufacturer’s instructions for details of approved barriers and connections for Intrinsically Safe (I.S.) field devices. Device Barrier TPPR Figure 52. Two Wire Device with Alternative Barrier Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 49: Table 10. Aim Mv Connection Table

    Input 2 Signal Non-sensitive (–) Sensitive (+) Input 3 Signal Non-sensitive (–) Sensitive (+) Input 4 Signal Non-sensitive (–) Table 10. AIM mV Connection Table Device TPPR Figure 54. mV Bridge Catalytic Detector Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 50: Table 11. Im Connection Table

    – Input 3 – Input 4 – Table 11. IM Connection Table TPPR TPPR Figure 55. Unsupervised Circuit Figure 56. Supervised for Open Circuit TPPR Figure 57. Supervised for Open and Short Circuit Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 51: Table 12. Rom Connection Table (unpowered)

    Relay 1 V Aux 1 – Relay 2 V Aux 2 – Relay 3 V Aux 3 – Relay 4 V Aux 4 – Table 12. ROM Connection Table (Unpowered) Figure 58. ROM Connections Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 52: Controller Electrical Connections

    Note: Terminal 2 is connected to Terminal 5 and Terminal 8 is connected to Terminal 11. The Drain terminals are capacitively coupled to power supply 0V. Refer also to section Ring Coupling Module (RCM)21.4.3 for RCM specifications. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 53 Ai + Ao + Ai - Ao - Ain + Ain - Bo + Bo - RCM 2 Backplane Bi + Bi - Ao + Ao - Ring Network – Dual Backplane Figure 61. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 54: Table 14. Communications Ring Cable

    Table 14. Communications Ring Cable For ease of wiring and commissioning, different wiring colours should be used for A and B rings. The terminals will accept a maximum wire size of 1.5 mm² / AWG 15. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 55: Table 15. System State Relay Connections

    See Ch.6 Modbus Installation for details on installing and connecting to the optional Modbus PCB. The RS485 Interface functions on TB6 and TB7 are described in the Modbus section. Refer to Chapter 11 Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 56: First Time Switch On

    ‘power-up’ delay programmed, which means that those channels could remain inhibited until the end of the delay, i.e. up to 5-mins. The TPPR Controller System Status Screen is shown below. Figure 64. System Status Screen Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 57: Modbus Installation (option)

    The other address range is used to send queries and store the results of those queries. They can be written singly using Modbus Function 06, written as a block using Modbus Function 16 and read using Modbus Function 03. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 58: Modbus Bus Interface Board (bib) Installation

    The optional Modbus Bus Interface Board (BIB) is required to use Modbus communications. Normally the BIB is factory installed, but it can be fitted or replaced in the field by an authorised Honeywell Field Engineer. TPPR is supplied with Modbus software pre-installed.
  • Page 59 MODBUS INSTALLATION Figure 65. Controller Cover Panel Figure 66. Bus Interface Board (BIB) Fitting Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 60: Modbus Cables

    RS485 IN and OUT terminals are no longer connected together internally, and the OUT terminals are floating. Only the IN terminals should be used. Note: The default jumper configuration is 0 Ω resistance. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 61: Modbus Configuration Examples

    Note: if a different resistance is required, leave the Modbus Master 120 Ω Jumper pins un-shorted and connect the resistor directly between TB6 and / or TB7 terminals 3 and 4 (A OUT and B OUT). Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 62: Modbus Jumper Settings And Termination Resistor Fitting

    Note: Jumper pins 1 & 2 are ‘Resistance ON’ and pins 2 & 3 are ‘Resistance OFF’ 6.11 Modbus Multi-Drop Mode A maximum of 32 nodes (31 slave nodes plus one master node) can be supported for a multi-drop installation. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 63: Software Setup And Commissioning

    Note: Screen calibration does not time out even when the backlight or UI times out, and user commands will not be available until calibration is fully completed. You must complete the Touchscreen calibration first, and then you can carry on with other activities. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 64: How To Edit Service Contact Settings

    Enter your local service contact details 7.4 Configuring the Touchpoint Pro TCP/IP Address and Printer Each Touchpoint Pro Controller must be allocated its own unique static TCP/IP on your network and, for security reasons, this should never be the manufacturer’s default IP address.
  • Page 65: Enabling Tppr's Remote Connection Port

    From the System Status screen select the Tool Box icon then Panel Configuration Select Print Active Events Select Enabled or Disabled and then Apply When enabled, each event will be sent to the printer as it occurs. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 66: Calibrating Gas Sensors

    All gas sensors must be calibrated on commissioning, on replacement, at regular intervals specified in their user manuals, or when dictated by usage. (Touchpoint Pro can be programmed to generate periodic calibration reminders. See Ch. 9.2.16 & 9.3.16 for information on Calibration Reminder Settings for AIM-mA and AIM-mV settings respectively.) Note: Calibration data is not retained following a restore operation and calibration reminders may require updating following recalibration.
  • Page 67: Calibrating Aim-mv Input Channels

    CALIBRATING GAS SENSORS 8.2 Calibrating AIM-mV Input Channels Touchpoint Pro supports routine calibration of mV sensors. TPPR can be programmed to display calibration reminders at calibration intervals, e.g. annually or every six months. It is compulsory to calibrate the sensor when a channel has been newly commissioned, when the sensor bead current has been changed, or if the system configuration has been deleted.
  • Page 68 10. Select Accept. Figure 73. Enter Span Gas Concentration 11. When ready select OK and apply gas to the sensor Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 69: Calibrating Aim-ma Input Channel Loops

    Disable or inhibit any operations or actions that may result from gas readings before starting this test. The Touchpoint Pro controller calibration should not be used to adjust for deficiencies in the sensor / transmitter gas calibration. Failure to observe this can result in significant accuracy errors.
  • Page 70 View the sensor signal reading until it is stable, and then select Accept Figure 77. mA Zero Calibration Confirm that the gas concentration reading is zero, and select Save then OK Select Span Adjust Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 71 14. Confirm that the reading is correct, and select Save then OK 15. Return the sensor to normal operation, and confirm that the signal has returned to zero 16. Select Clear inhibit to remove the channel inhibit Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 72: Configuring System Parameters

    The TPPR System is fully configurable to match your local requirements, and the configurable parameters are set out in this section of the Technical Handbook. Note: System Parameters are normally set in the factory and should only be changed by Authorised Honeywell Technicians or by qualified persons trained in accordance with the Touchpoint Pro Technical Handbook.
  • Page 73: Analogue Input Module 4-20 Ma Parameters

    CONFIGURATION 9.1.1 Displayed Numeric Resolution Touchpoint Pro displays numeric values to the following resolutions: Number Range Decimal Places 1000 to 99999 100 to 999.99 10 to 99.99 1 to 9.99 0.01 to 0.99 9.2 Analogue Input Module 4-20 mA Parameters The Analogue Input Module 4-20 mA has the option to use the sensor catalogue (basic / extended), configure a custom channel, or copy from a configured channel (basic / extended).
  • Page 74 Disabled for mA it clears when the value falls below the full scale value. channels The peak value may be seen in the Trend graph. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 75 + NN*( Gas Range Min Gas Range Gas Range Min Alarm 2 Trigger Rising Rising / Falling Alarm 2 Latch Latching Non-Latching / Latching Note: NN depends on sensor type selected, typically 0.50 (50%). Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 76 Gas Range Min to Gas Range Max Min - Gas Range Min) (TWA) Start Time of the First Shift Not used LTEL Alarm Latch Latching Non-Latching / Latching Note: NN depends on sensor type selected. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 77 Inhibit Delay Time 30 s 5 to 3000 s This is the delay time before a channel returns to normal operation if the Power-On Delay or the Fault Recovery Delay is enabled. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 78 Remember that up to 5 Custom Transmitter Faults and Inhibit Signalling are available, so that diagnostic information from the transmitter can be clearly understood. Note: When commissioning or testing sensors with a Transmitter, check that all fault messages in the Touchpoint Pro settings match the 4-20 mA transmitter specification.
  • Page 79 27 January for 6 months’ time, the calibration overdue reminder will appear on 27 July. Note: Once the Calibration Overdue Warning is active, it can only be cleared by calibrating the channel. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 80 Gas Range Max - NN * (Gas Gas Range Max - 0.70 * (Gas Gas Range Max Concentration Range Max - Gas Range Min) Range Max-Gas Range Min) Note: MN and NN depend on the sensor type selected. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 81 An example of a custom fault is the ‘Beam Block’ condition for an open path IR detector Custom Event 5 Enable Disabled Enabled / Disabled Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 82: Analogue Input Module Mv Bridge Parameters

    Note: If a channel is configured from the sensor catalogue, it is possible to edit individual settings afterwards. Note: For catalytic bead type detectors, the Touchpoint Pro controller is necessary to complete the measuring circuit. Therefore all commissioned mV channels remain in Inhibit state until they are calibrated.
  • Page 83 Note: Signal Range Min and Max are over-written during calibration, and are then no longer editable Gas Range Max Depends on 0.01 to 99999 sensor type depending on selected selected sensor type. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 84 Gas Range Min to Gas Range Max Gas Range Min Gas Range Gas Range Min Alarm 1 Trigger Rising Rising / Falling Alarm 1 Latch Latching Non-Latching / Latching Note: NN depends on sensor type selected, typically 0.20 (20%). Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 85 2 %, the alarm will not be cancelled until the reading has dropped below 18 %FSD. Parameter Name Default Setting Minimum Maximum Threshold Alarm 0.02*(Gas Range Max - Gas Range Min) 0.1*(Gas Range Max - Gas Range Min) Hysteresis Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 86 Inhibit Delay Time 30 s 5 to 3000 s This is the delay time before a channel returns to normal operation if the Power-On Delay or the Fault Recovery Delay are enabled. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 87 27 January for 6 months’ Interval time, the calibration overdue reminder will appear on 27 July. Note: Once the Calibration Overdue Warning is active, it can only be cleared by calibrating the channel. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 88 Gas Range Max - NN * (Gas Gas Range Max - 0.70 * (Gas Gas Range Max Concentration Range Max - Gas Range Min) Range Max-Gas Range Min) Note: MN and NN depend on the sensor type selected. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 89: Digital Input Module Parameters

    Input Latch Latching Non-Latching / Latching Event Type Alarm Alarm, Fault, When configured as Alarm, the channel is Warning, Remote treated as an AL1 if included in a Cause and Interaction Effect Matrix. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 90 Remote reset should not be used for catalytic sensors, since gas could still be present even though the sensor reading has dropped. Conditions at the field device should always be investigated before resetting an alarm. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 91: Relay Output Module Parameters

    Default is set to hold the relay on, but could be set Event to pulse the output, e.g. for a beacon or sounder. Note: Action on New Event only applies if Alarm Update function is enabled. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 92: Cause & Effect Matrix

    9.6 Cause & Effect Matrix The Cause & Effect matrix uses a screen similar to that below: ID/Location Select All inn <input tag> At least One Alarm Enabled Vote Count Channels Selected: Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 93 In the example above, an output is associated with three input channels in the cause and effect matrix. The vote count is set to two. The output will activate if at least two of the three input channels have an active event. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 94 The output cannot activate, even if both remaining inputs alarm: Channel 1 Channel 2 Channel 3 Channel 4 Count Output State Don’t care Activated Fault Activated Fault Inhibit Not Activated Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 95 Fault and Inhibits only. Using the above cause and effect example: Channel 1 Channel 2 Channel 3 Channel 4 Count Output State Don’t care Fault Fault Fault Activated Don’t care Fault Inhibit Fault Activated Normal Fault Inhibit Fault Activated Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 96 The system must indicate that a change has occurred. A sensor in a voting group indicates an alarm The operator accepts the alarm A further sensor indicates an alarm The system must indicate that a change has occurred. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 97 An output configured for Alarm Update does not indicate the alarm status; instead it indicates that one or more events have not been acknowledged or that a new (unacknowledged) event has occurred. The output will silence when all contributing alarms are acknowledged. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 98: Control Of Output Channels - Priority

    Normally Open (NO) State for quiescent operation, PSUs OK or no Normally Closed (NC) input action selected Input Latch Latching Non-Latching When configured as a Global Input the Input Latching Latch is fixed as Latching Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 99: Configuring Stel And Ltel Alarms

    Note: The STEL Interval is configurable from 5 – 20 minutes in 5 min. increments, from 20 – 40 minutes in 10 min. increments and finally to 60 minutes. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 100: Ltel Operation

    WARNING STEL AND LTEL HISTORY IS RESET WHEN POWER IS REMOVED. THE READING WILL REQUIRE AN INITIALIZATION TIME AFTER POWER IS RESTORED. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 101 Every half minute the CCB updates LTEL TWA by discarding HM_TWA1 and adding the latest HM_TWAN. Every 10 minutes the CCB recalculates the LTEL TEN_MIN_TWA and divides it by ‘TEN_MINN’ to give a new reading. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 102 For further information please read EN 45544-4, which gives guidance on workplace atmospheres; electrical apparatus used for the direct detection and direct concentration measurement of toxic gases and vapours; guide for selection, installation, use and maintenance. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 103: Configuring Modbus

    ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ 13105 13106 13107 13108 13109 13110 13111 13112 13113 13114 13115 13116 13117 13118 13119 13120 Table 19. Modbus Output Channels Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 104: Modbus Register Allocation For Function 04 - Read Input Registers

    Register 2 30129 30130 30131 30132 ↓ ↓ ↓ 30255 30256 Table 24. Modbus Channel Analogue Values (Float) Note: The Float format is a 32 bit floating point value in accordance with IEEE 754-2008. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 105: Register Allocation For Function 03 / 06 / 16 - Read / Write Holding Registers

    40006 to 40036 40101 40102 40103 40104 40105 40106 to 40136 40201 40202 40203 40204 40205 40206 to 40236 40301 40302 40303 40304 40305 40306 to 40336 40401 40402 40403 40404 40405 40406 to 40436 Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 106: Table 27. Query Poll Register

    Unicode String – 35 (Unicode chars) + 1(null) Table 30. Query Poll Types Example: Read Alarm 1 level (Query Type): Block Channel Type Channel ID Query Type Result String (40n06 to Register Active Result (40n05) (40n02) (40n03) (40n04) 40n36) (40n01) Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 107: Command Types

    Table 33. Command Poll Register Values 11.4 Command Types Note: Function 06 cannot be used for SIL channels. Command Type Description Alarm Acknowledge Alarm Reset Set Inhibit Clear inhibit Table 34. Command Types Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 108: Exception Responses

    Global. 11.5 Exception Responses The Modbus exception response is detailed in the Modicon Modbus manual. Any one of the following exception responses may be returned by the Touchpoint Pro Modbus interface: Exception Description Only Modbus functions 02, 03, 04 and 06 are supported. This response is returned if 01 ILLEGAL FUNCTION any other requests are received.
  • Page 109: Configuration Files

    Note: Only Honeywell trained and authorised persons should edit settings as errors can adversely affect system functions. A configuration timeout is activated when you enter the System Setup menu and you will be logged out of configuration if no values are sent to the system for 20 minutes.
  • Page 110: To Back Up The Configuration

    You should generate a configuration report to verify the settings once the configuration is restored. You should recalibrate your sensors if required (see Ch.8 Calibrating Gas Sensors). Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 111: Deleting The Configuration

    10. Once the configuration is restored you should generate a configuration report to verify the settings and then back up the new settings, and then recalibrate your sensors if required (next chapter). Figure 80. Delete Configuration Screenshots Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 112: Ccb Configuration Settings

    A user may cancel the operation, or confirm the operation to continue. Figure 82. Safe System Interaction Screen WARNING Safe System Interaction must be Enabled for system required to meet European Performance requirements and to maintain compliance with SIL requirements. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 113 12.5.5 Password Reset Button This button restricts use of the Reset button to authorised users. If Enabled, users must log in to Reset alarms using the front panel push button. Default is Enabled. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 114: Normal Day-to-day Operation

    Webserver User Guide for information on licensing, setup and day-to-day use. The TPPR controller requires a static IP address for use with the Webserver, normally obtained from your site IT department. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 115: Tppr Safety Function

    Normal in Fault Alarm Inhibit One or more input channels One or more channels are are in Alarm in Inhibit Warning One or more Warnings are active Table 37. System Alert Icons Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 116 Figure 85 may be accompanied by external beacons, sounders and other events depending on your system setup. You can touch each of the alarms, faults or warnings to identify the cause and to acknowledge them as described later. Figure 84. System Status Normal Figure 85. System Status with Example Active Events Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 117 NORMAL OPERATION 13.5.4 Touchscreen Navigation The icons in the navigation bar are used to navigate through the User Interface Software. System Status (Home) Back Inputs Outputs Touchscreen Navigation – Input and Output Figure 86. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 118 NORMAL OPERATION Active Events Login Filter Events User Logged In Inputs Tool Box Touchscreen Navigation – Active Events Figure 87. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 119: How To Recalibrate The Touchscreen

    Shows detailed information about the channel including Custom ID, sensor and gas Input Details name, gas reading, configured alarms and alarm levels. View Signal Administrator Shows the raw signal being received on the channel. Table 38. Input Channel Menu Options Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 120: How To View Output Channels

    Select the Filter icon to filter by status – Fault, Inhibit, Warning or All, as shown below: Figure 90. Outputs Screen with filter options Select a channel. Depending on your access level, a number of options may be shown: Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 121: How To View The Trend Graph

    Note: Webserver (if used) will by default display both MaxLine and MinLine. This can be changed to show only MaxLine, only MinLine or both. Figure 91. Trend Graph Screen Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 122: How To View Event History

    The Diagnostics screen gives information about the firmware versions of system components, and details of the status and any errors. This information could be required by Honeywell Analytics to assist with technical support. The Diagnostics screen also provides access to the TPPR system test modes (see Ch.16 How to Test the TPPR System).
  • Page 123: Managing The Integral Sd Card

    TPPR Configuration directory and recent backup files from the old SD card to the new one. Note: SD Cards must be formatted to FAT32 only; other file systems are not supported and will not work. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 124: Accessing Help

    An output is an a Force or Force Deactivate state Table 40. System State Relay Operation 13.16.1 ROM Output Relays on System Fail Note: if there is a system failure all ROM output relays will de-energise, regardless of their configured states. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 125: Alarms, Faults, Warnings And Inhibits

    LTEL, continuously rolling periods of 10 minutes fixed at 8-hours total; i.e. 8 hours being the standard shift length. Full details of STEL/LTEL theory and limitations are given in Ch.10 Configuring STEL and LTEL Alarms, and details on setting it up are given in Ch. 7 Software setup and Commissioning. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 126: Rate Alarm

     Light Stacks and Sirens  Automated Emergency Services alerts  Actuator controlled vents, valves and switches (i.e. power-breaking, purging, sprinkling or flooding)  Exit door release  Entry Barrier closing Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 127: Sensor Over Range Operation

     Over Range Warning is enabled and set to 120% of the pre-set gas range (Latched) WARNING The Over Range Warning parameter must be configured to 100 %FSD to ensure compliance with EN60079-29-1. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 128 Over Range Active — Below 100% applied now and Full Scale Over Range Cleared Exceeded should auto-clear. Full Scale Exceeded Active Full Scale Exceeded cleared Table 42. Falling Gas Reading Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 129: Special Considerations When Using Catalytic Sensors

    14.8 Special Considerations when using Catalytic Sensors Touchpoint Pro continually carries out diagnostics to prove that the system is operating correctly and faults such as wiring faults will clear automatically when the system detects that the fault has been corrected.
  • Page 130 To allow zoning of sensors it is possible to assign as many or as few input channels to the relay output channels as required, however it is a requirement of the European Performance Approval that at least one channel is configured to latch such a fault. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 131: Responding To Alarms, Faults And Warnings

    High ‘off-scale’ readings may indicate an explosive concentration. AVERTISSEMENT Des résultats dépassant considérablement l’échelle peuvent être indicateurs d’une concentration explosive. WARNING Over range gas alarms should be investigated before attempts are made to reset them. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 132 Acknowledging an alarm silences the buzzer and the alarm icon stops flashing, but latched alarms are not automatically reset. Note: The Alarm Update function modifies the operation of Output channels when events are acknowledged. Refer to Ch. 9.6.8 Alarm Update. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 133: Viewing Faults And Warnings

    Select the Active Events icon to show all active events, then the Filter icon and select Fault or Warning from the popup menu. Figure 94. Active Events Screen Showing the Filter Option Buttons Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 134: Inhibiting A Channel

    From the System Status screen navigation bar, select the Inputs icon and, if appropriate, the Outputs icon. Select the required channel and select Inhibit from the popup menu. To clear inhibits, select the required channel and select Clear Inhibit from the popup menu. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 135 It is possible to have more than one inhibit condition active on a channel, and you have to resolve all inhibit conditions before the inhibit can be cleared. Figure 95. Inputs Screen with menu options Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 136: Maintenance Procedures

    WARNING If the relays are switching mains voltages, hazardous live terminals may be present within the Relay Output Module even if the Touchpoint Pro system is isolated. 15.1 Routine Maintenance WARNING To avoid any unwanted activation of output devices (e.g. emergency flooding) always inhibit or disable relay activated outputs before exercising the relays and remember to enable them when testing is finished.
  • Page 137: Periodic Maintenance

    15.2.1 Battery Enclosure Maintenance Open the battery enclosure (if fitted) and:  Visually inspect the Touchpoint Pro Battery Box, batteries and all exposed cabling, particularly for signs of corrosion.  Check the batteries for physical security, cable damage, or loose connections.
  • Page 138: How To Test The Tppr System

    All events generated while the system is in test mode will be logged in the event history. Therefore a test record can be generated once testing is completed (see Ch. 7.6 How to Print Active Events). Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 139: Led Panel Test

    12. Select Stop Field Inputs Test. 13. The system will show a confirmation message that it has returned to normal operation. WARNING Check and ensure that the system is restored to normal operation once all testing is finished. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 140: Configuration Settings Test

    20. Select Stop Configuration Settings Test. 21. The system will show a confirmation message that it has returned to normal operation. WARNING Check and ensure that the system is restored to normal operation once all testing is finished. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 141: Cause And Effect Test

    23. Select Stop Cause and Effect Test. 24. The system will show a confirmation message that it has returned to normal operation. WARNING Check and ensure that the system is restored to normal operation once all testing is finished. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 142: Panel Button Test

    14. Select the Menu icon: 15. Select Stop System Relay Test. 16. The system will show a confirmation message that it has returned to normal operation. 17. Reconnect TB4 and TB5 if necessary. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 143: Lcd Screen Test

    Note: The system will indicate a fault and the System Fault relay will open while a Force condition is present. WARNING Check and ensure that the system is restored to normal operation once all testing is finished. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 144: How To Remove Or Replace Modules

    16.10.2 How to Remove or Decommission a ROM or DIM ROMs and DIMs are removed in the same way as I/O Modules. It is the user’s responsibility to consider any effects on the cause and effect matrix. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 145 Remove the module from the backplane. Fit the new module and initialise the ring, as described below. Commission and configure the new module and channels. Back up the system. Reconnect and test as required. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 146 From the System Status screen select the Tool Box icon then System Configuration. Re-enter the Admin password and select Login. Initialise the Ring Network. The newly inserted will be seen in the System Setup Tree. CAUTION Calibrate AIM mV modules after replacement. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 147: How To Add Or Install A New I/o Module

    Re-enter the Admin password and select Login. Initialise the Ring Network. The newly inserted module will appear in the System Setup Tree. Select the new module and commission it. Commission each channel in turn. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 148: How To Check The Dc-ups

    Ready The battery charge is above 85 % and no faults are detected. Indicates that the batteries have failed the battery health check and should be replaced as soon as Replace batteries possible. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 149: How To Change The Battery Protection Fuse

    Switch the Battery Isolator ON (up). Close the enclosure door. 16.14 How to Replace Batteries CAUTION To comply with regulatory requirements, use only Honeywell specified sealed lead-acid batteries. Ensure the atmosphere is safe. Open the battery enclosure door. Switch the Battery Isolator OFF (down).
  • Page 150: System Troubleshooting

    This section explains how to deal with problems that may occur during system operation. Contact Honeywell Analytics for support if required, using the contact details given on the last page of this manual, and having the system details ready (found on the label inside the TPPR Controller’s enclosure).
  • Page 151 Refer to the Input Details for that channel from the Inputs screen. mA input channel There is a The mA loop Touchpoint Pro converts the 4-20 mA signal it receives discrepancy requires from the sensor to a gas reading. If the discrepancy is between the...
  • Page 152 2. Remove CCB with lowest firmware version until replacement can be fitted (Update CCB configuration in controller). User Interface Lost Admin User error A Honeywell authorised engineer is required to create a (Touchscreen) password new Admin user. Forgotten passwords cannot be recovered. Part. No. 2400M2501_6...
  • Page 153: Other Issues

    Check TCP/IP settings, check if the PC network adapter is enabled, check proper cable connections. The Ethernet port of the Touchpoint Pro Control Module should be connected to a network. Please refer to Ch.5.2 Cabling Requirements for further information.
  • Page 154: Error Codes

    CCB = Control Centre Board; COB = Communication Board; I/O = Input/Output Module; UDID = Unique Device Identifier. Honeywell Service Centre details are on the back page, and your local service contact may be found in: Configuration Settings>System Status>Tool Box>Global Settings>Service Contact Settings.
  • Page 155 Operation failed; an I/O Module Each TPPR Refer to Error 23 with the same UDID does component has a Contact your local representative to obtain a already exist on the system. unique identifying replacement module. code. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 156 3. If necessary, create a new user with the appropriate access level. The Username/Password is ———//——— ————————//———————— incorrect, please try again. Access denied; your current ———//——— ————————//———————— access level does not allow the intended operation. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 157 - firmware update failed. Operation failed; CRC mismatch ———//——— ————————//———————— - firmware update failed. Firmware could not be applied - ———//——— ————————//———————— firmware update failed. Configuration restore operation ———//——— ————————//———————— failed. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 158 6, using the ‘First Span’ replace the sensor. calibration. If the gas response falls below function. 50% of the original value this error occurs. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 159 2. If the error has not cleared, if possible cycle operation timeout to read or write a the power to the system. value from / to non- 3. If the problem persists, please contact your volatile memory local service representative. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 160 3. If the error persists, update the CCB firmware. 4. If the problem persists, please contact your local service representative. — — Not used — — Not used — — Not used — — Not used — — Not used Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 161 Operation failed; Bead Fault. TPPR cannot read Check all field wiring to the sensor. It is the bead current from possible that the sensor has failed, Refer to the manufacturer’s instructions the connected mV sensor Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 162 2. Return to the System Setup screen and retry system the Ring Initialisation operation. Initialisation timeout has An internal system Power cycle the TPPR system occurred. Please cycle the timeout has occurred power to the TPPR system. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 163 Operation cannot be performed - 1. Check that the SD Card has enough free please insert SD Card! memory available for the operation. 2. Check that it is correctly inserted in the socket. 3. Retry the operation. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 164 Please retry the operation. If the problem from CCB. Please retry the persists, please contact your local service operation. If the problem representative. persists, please contact your local service representative Table 45. Error Codes and Remedies Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 165: Ring Communication Errors

    Be aware, though, that an apparent fix may be temporary and the fault may recur if the module itself has a transient fault. Note: All Ring failures should be investigated to avoid unplanned recurrences. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 166: Troubleshooting Module Faults Second Response

    Try removing most of the modules from the backplane to help distinguish between Wiring and Module faults – a backplane with only an RCM fitted will operate over short wiring distances but at least one IO module must be fitted to each backplane for normal operation over longer distance. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 167: Ring Fault Diagnostics And Debugging Techniques

    UI to show a fault message for ‘Ring A : Module 2’. Investigation: Check the Ring A circuit before the named module (e.g. M1 to M2 in this example). Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 168 Ring B, and the CCB will tell the UI to show a fault message for ‘Ring B : Module X’ (where X is the last module in the chain). Investigation: Check the Ring B circuit from CCB B-out to the last module B-in. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 169 If a Ring B circuit is faulty (e.g. before the CCB), then the CCB will not receive B-in and it will tell the UI to show a fault message for ‘Ring B fault before CCB’. Investigation: Check the Ring B circuit from the first module to the CCB. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 170: Further Assistance And Training

    It is not always possible or desirable to include all of the possible technical or Help issues in a freely available document so Honeywell has a team of dedicated technical specialists on call to handle technical support or general help issues that are not covered in this guide, and who can help you to organise User or Field Service Engineer training if required.
  • Page 171: Tppr Specifications

    It is the end user’s responsibility to ensure that the rack system meets all relevant approvals, including ensuring adherence to temperature ratings when installed in the end unit/system. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 172 It is the end user’s responsibility to ensure that the rack system meets all relevant approvals, including ensuring adherence to temperature ratings when installed in the end unit/system. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 173: Wall Mounted Enclosures

    Pollution Degree -25 °C to +55 °C (Remote version with PSU’s) or Ambient Temperature -40 °C to +55 °C max. Humidity 10 to 100 %RH condensing Ingress Protection Type 4, 12, 13 / IP66 Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 174 This unit is IP 66 Type 4 & 4x and can be installed indoors or outdoors in a Pollution Degree 4 environment, and can be exposed to rain, snow and direct UV rays (sunlight). Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 175: Floor Standing Enclosures

    -25 °C to +55 °C (Remote version with PSU’s) Ambient Temperature Humidity 10 to 90% RH non-condensing (ventilated), 0 to 100% RH condensing (non-ventilated) Ingress Protection Type 1 / IP2X (ventilated); Type 4, 12 / IP56 (non-ventilated). Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 176: Power Supplies And Fuses

    Good quality RS485, shielded twisted pair plus Drain and Overall Screen –40°C to +70°C Operating Temperature –40°C to +70°C Storage Temperature Environmental Protection Class Equipment Class III, Installation Cat 2, Pollution Degree 2 Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 177 Operating Temperature 36 mm x 124 mm x 127 mm (W x H x D) –40 °C to +70 °C (–40 °F to 158 °F) Storage Conditions Operating Humidity 5 to 95 %RH (non–condensing) Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 178 Bussman 20 A Fast Acting Type ABC–20–R – 1¼’ x ¼’ Ceramic Tube Fuse type (inline) Current Limit Protection Double pole circuit breaker / Isolator, 20 A Maximum Altitude 2000 m (6562 feet) Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 179 TAC ATO 600 A ® TAC ATO or ATO UPS Fuse 0 Ag (Silver)™ or ATO Ag (Silver)™ 1080 A White (Dual PSU, single UPS setup) ® ATOF Blade ® ATOF 1080 A Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 180: Control Module And User Interface

    Supports 24 mm x 32 mm x 2.1 mm cards. Industrial grade cards recommended. 10/100 Mbps Ethernet Interface with standard RJ–45 connector Two x RS–485 Modbus connections supporting maximum 115.2 kbps Panel Dimension 483 mm x 222 mm Retention of Real Time Clock 72 hours unpowered Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 181: I/o Modules

    Maximum 3.7 W, at 4 A total field device load Power Dissipation Maximum 2.1 W, at 2 A total field device load 101 Ω Sense Resistance Analogue Input Module connectors (TB1–TB4) have coding keys to avoid Connector Coding incorrect wiring Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 182 Minimum 5 mA for Supervised OC/SC Switch ON condition Current (Is) Maximum 14 mA for Unsupervised Switch ON condition Digital Input Module connectors (TB1–TB4) have coding keys Connector Coding to avoid incorrect wiring Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 183 Relay output connectors (TB1–TB4) and auxiliary output connectors (TB5–TB8) have coding keys to avoid incorrect wiring Connector Coding The relay output connectors (TB1–TB4) are coloured black to identify them for AC supply wiring Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 184: Certification

    CSA 22.2 No. 152 & FM 6310/20 La performance en conformité avec la CSA est valide uniquement lorsque l’appareil est connecté aux détecteurs de gaz catalytiques Honeywell modèle 705 ou à des détecteurs de gaz 4 - 20 mA dûment approuvés.
  • Page 185: National And International Certificates For Zone 2 Div. 2

    The certification marking that is applied to the product is shown below: Ex II (1) GD BVS 16 ATEX G 002 X for EN 60079-29-1, EN 50104 and EN 50271 PFG 16 G 002 X for EN 50104, EN 45544-1/2/3 and EN50271 Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 186 TPPR system the configuration must be verified before use, for example by confirming the printed system configuration and channel configuration reports. Note: The power supply units have not been assessed by DEKRA Exam. Any suitable power supply may be used. Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 187 22.4.3 Special Conditions for Use When Used for Measurement of Toxic Gases or Oxygen Refer to Certificate PFG 16 G 002 X. When used as EN 45544-2 apparatus, Touchpoint Pro is suitable for use with transmitters where the output at the limit value is between 4.96 mA and 12 mA.
  • Page 188 To maintain compliance with EN 45544 the calibration interval must not exceed 6 months. Touchpoint Pro is suitable for use with transmitters where the output at the limit value is between 4.96mA as 12.0 mA. Please refer to EN4544-1 Annex A for further information.
  • Page 189: Ordering Information

    PPP = Part Code i.e. 842 for a standard WM Z = Zone 2 Div. 2 Stainless Steel Wall Cabinet Enclosure YY =Year of Manufacture WW = Week of Manufacture NNN = Sequential Serial Number Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 190: Tppr Components Part Numbers

    Table 50. Spare Parts List Please contact your local Honeywell Service Centre (see back page) if you want to order these parts as spares. Some items are not listed as they are only available to Honeywell Service Centres, OEMs and Partners.
  • Page 191: Disposal Of Redundant / Unserviceable Parts

    Polyamide PA 6.6 V0 (UL94)  e-Waste (Backplane, PCB, Copper cables and terminals) 24.3.4 TPPR I/O Modules  Casing – Polyamide PA 6.6 V0 (UL94), grey  Contents – printed circuit boards (PCB) Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 192 The foam can be recycled and reused as ® Stratocell where such recycling facilities exist. TPPR floor standing units may be shipped on ISPM15 certified wooden pallets that may be reused, recycled or returned. Figure 106. ISPM15 Pallet Mark Example Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 193: Table Of Icons

    CCB Replacement Licence Install Configuration Backup Licence Manage Menu Configuration Restore (T/s: select options in Input channel detail screen) (PC: configure options in Delete Configuration System Settings) Modbus Settings Diagnostics Panel Configuration Event History Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 194 (Y axis) Screen Locked (User Login) Figure 107. Icon Table Screen Unlocked (User Logout) SD Card Select Language Sensor Catalogue Update Service Contact Settings System Configuration System Setup TCP/IP Settings Trend Graph Settings Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 195: List Of Illustrations

    Example of a Floor Mounted System with Forced Rear Ventilation and Vent Hood Figure 37. TPPR 19" Rack Dimensions Figure 38. TPPR Panel Mount Dimensions Figure 39. TPPR Bezel Mounting Kit Figure 40. TPPR Battery Enclosure Dimensions Figure 41. Ring Network Maximum Distances Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 196 Span Calibration Figure 79. Programmable Signal Parameters Figure 80. Delete Configuration Screenshots Figure 81. CCB Configuration Screen Figure 82. Safe System Interaction Screen Figure 83. Select Buzzer Screen Figure 84. System Status Normal Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 197 Figure 102. Ring Fault Type 5 Figure 103. Ring Fault Type 6 Figure 104. Ring Fault Type 7 Figure 105. Fault Latch Output Configuration Figure 106. ISPM15 Pallet Mark Example Figure 107. Icon Table Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 198: List Of Tables

    Table 35. Command Type Example Table 36. Modbus Exception Responses Table 37. System Alert Icons Table 38. Input Channel Menu Options Table 39. Inhibit / Force Options Table 40. System State Relay Operation Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 199 Example of a Ring Fault Event Log Table 47. Applicable National and International Standards Table 48. National and International Certificates Table 49. TPPR Standard System ID Configuration Chart Table 50. Spare Parts List Part. No. 2400M2501_6 Touchpoint Pro Technical Handbook...
  • Page 200 Data and legislation may change and you are strongly advised to obtain copies of the most recently issued regulations, standards and guidelines. This publication is not intended to form the basis of a contract. Part Number 2400M2501 Issue 6 © 2018 Honeywell Analytics...

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