Chapter 15 Troubleshooting - Thermo Scientific dionex ic pure water Operating Instructions Manual

Error
The system does not start
Dispensing not possible
Resistance < 18.2 M·cm
Control panel non responsive
Water leak
Thermo Scientific
Troubleshooting
Note Contact the service department if you cannot rectify this error.
Cause












No supply of power
Feedwater supply line for
external tank filling station
closed
Feedwater and rinse water
connections are mixed up
Feedwater pressure < 100 kPa
(14.5 psi)
Sterile filter blocked
Pretreatment cartridge blocked
Cartridge is exhausted
Temperature compensation
deactivated, recalibration
required
Microprocessor locked up
PCB error
Leaky tubing connection
Feedwater pressure > 600 kPa
(87 psi) (external tank filling
station only)
Remedy
Provide power

Open the feedwater supply line

Replace connections

Increase feedwater pressure

Replace the sterile filter (see

"Replacing the 0.2 µm final filter"
on page 92
Install new pretreatment cartridge

Check feedwater quality

Activating temperature

compensation ('TC' should appear
in the display) Contact the service
organization for calibration
Unplug the mains plug for 5

seconds.
Contact the Thermo Fisher

Scientific service department
Check and seal the tubing

connection
Install a pressure reducer

Contact the Thermo Fisher

Scientific service department
Dionex IC Pure system | 99