Black Print Out From A Print Job - Lexmark Pro5500t Service Manual

Black print out from a print job

Before starting, check the media route for foreign objects, such as staples, clips, and scraps, in the media path.
Step
1 Turn off the printer by unplugging the power cord.
Wait for 10 seconds, and turn on the printer. Run the
print job again.
Does the problem remain?
2 Run a test print. From the home screen, touch
Check for any problem with the print out.
Does the problem remain?
3 Clean or deep clean the printhead. From the home
screen, touch
Printhead > Deep Clean Color and Black.
Run at est print. From the home screen, touch
Does the problem remain?
4 Align the printer. Do either of the following:
• Bring the printer up in Manufacturing mode. From
the home screen, touch
Test > Align Printer.
• From the home screen, touch
Options > Align Printer.
Run a test print. From the home screen,
touch
Make sure the alignment sensor is not contaminated
with ink mist.
Does the problem remain?
5 Check the alignment sensor for any contamination
and damage. Clean the alignment sensor with a piece
of cloth. Reseat the alignment sensor cable.
Is the alignment sensor free from contamination
and damage?
6 Check the J18, J19, and J20 cables and connectors
on the system board for proper connection to the
carrier card. Also check them for damage.
Reseat the J18, J19, and J20 cables.
Are the cables and connectors free from damage?
Check
> Print Reports > Demonstration Page.
> More Options > Deep Clean
> Print Reports > Demonstration Page.
> Manufacturing
> Print Reports > Demonstration Page.
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
> More
Go to step 6.
Go to step 7.
Marketing Name
No
Problem resolved
Problem resolved
Problem resolved
Problem resolved
Replace the
alignment sensor.
See "Alignment
sensor removal" on
page 4-57.
Do any of the
following:
• If the cables are
damaged, then
go to step 11.
• If the connectors
are damaged,
then go to step
14.
2-6
Diagnostic information
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