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Lexmark Pro4000 Series Quick Reference Manual

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Pro4000 Series Quick Reference Guide
April 2012
www.lexmark.com

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Summary of Contents for Lexmark Pro4000 Series

  • Page 1 Pro4000 Series Quick Reference Guide April 2012 www.lexmark.com...

  • Page 2: Important Safety Information

    For warranty returns, call 1-800-395-4039. This patented printer is licensed for, and designed to work with, only genuine Lexmark inkjet cartridges for the life of the patented printer. You agree to: (1) use only genuine Lexmark inkjet cartridges with this...

  • Page 3: Table Of Contents

    Contents Contents Copying..................27 Tips for copying........................27 Important safety information............2 Making copies........................27 About your printer................5 Making a duplex (two‑sided) copy automatically...............27 Canceling copy jobs......................28 Finding information about the printer.................5 Minimizing your printer's environmental impact..............5 Scanning..................29 Printer models........................6 Tips for scanning.........................29 Printer features........................6 Scanning to a local computer.....................29 Setting up the printer......................6 Scanning to a network folder.....................29...
  • Page 4 Contents What is Wi‑Fi Protected Setup?..................44 Configuring Wi‑Fi Protected Setup manually..............45 Using the Embedded Web Server..........46 Accessing the Embedded Web Server................46 Understanding the home page...................46 Customizing printer settings....................46 Using shortcuts................48 What are shortcuts?......................48 Getting started........................48 Troubleshooting................50 Notices..................60 Edition notice........................60 Index....................61...

  • Page 5: About Your Printer

    (depending on your printer model). support Recycling Available on the installation software CD. Available on the installation software CD and on the Lexmark Support Web site at • Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To http://support.lexmark.com.

  • Page 6: Printer Models

    Setting up the printer • Use recycled paper. To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment. Unpack the printer. Note: Your printer may not come with some of these programs or some of the functions of these programs, depending on the features of the printer that you purchased.
  • Page 7 With a CD or DVD drive (Windows/Macintosh) Without a CD or DVD drive or for Linux Download the printer driver from www.lexmark.com. Pull the paper tray completely out of the printer. Note: If the installation dialog does not appear after a minute, then see “Installation screen did not appear during...
  • Page 8 About your printer Move the paper guides to the sides. Adjust the paper guides to rest against the left, right, and bottom edges of the paper. For legal‑size paper, extend the paper tray. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams.
  • Page 9 About your printer Insert the paper tray. Make sure the printer is on. Note: It may take a while before the first screen appears on the printer control panel. Using the printer control panel, press the up or down arrow button until the language you want is highlighted on the display, and then press Connect the power cord only.
  • Page 10 About your printer Set the country or region, and then press Set the time zone, and then press Country/Region Country/Region Time Zone Time Zone United States (UTC-05:00) Eastern Time (USA/Ca.. (UTC-06:00) Central Time (USA/Ca... Albania Algeria (UTC-07:00) Mountain Time (USA/C... Please choose a country or region and press OK Please choose a time zone and press OK Using the keypad on the printer control panel, set the date.
  • Page 11 Get my printer ready to scan directly to my computer Configure Lexmark SmartSolutions and standalone email Get my printer ready to send and receive faxes What will I be missing if I don’t do this now?

  • Page 12: Understanding The Parts Of The Printer

    About your printer Behind the ink cartridge access door, you will find the customer support label, which contains the ink Understanding the parts of the printer cartridge information, model number, product Web site, and customer support number. Note: Do not open the ink cartridge access door during the 12‑minute printhead preparation. Fully extend the exit bin and flip out the bin extender.
  • Page 13 About your printer Use the Use the Paper tray (Tray 1) Load paper. USB port Connect the printer to a computer using a USB cable. Warning—Potential Damage: Do not touch the USB port except when Second paper tray Load additional paper. plugging in or removing a USB cable or installation cable.

  • Page 14: Using The Printer Control Panel

    About your printer Using the printer control panel Back • Return to the previous screen. • Exit from one menu level to a higher one. Select • Select menu options. • Save settings. Power • Turn the printer on and off. •...

  • Page 15: Using Memory Cards And Flash Drives

    About your printer Using memory cards and flash drives Address Book Access fax numbers from a saved list of numbers. Supported memory cards and file types Color Switch to color mode. Memory card File type Documents: • Secure Digital (SD) •...
  • Page 16 About your printer Notes: Inserting a memory card Inserting a flash drive • If the printer does not recognize the memory device, then remove and reinsert it. • The printer reads only one memory device at a time. Notes: Notes: •...

  • Page 17: Ordering And Replacing Supplies

    Press the release tab, and then remove the used ink cartridge or cartridges. Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. For more information, visit www.lexmark.com/regions.

  • Page 18: Maintaining Ink Cartridges

    Ordering and replacing supplies Insert each ink cartridge until it clicks into place. Cleaning the printhead nozzles If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improve the quality of your prints. Keep your printer plugged to a properly grounded, working electrical outlet to allow it to perform automatic maintenance cycles.
  • Page 19 Ordering and replacing supplies • Store the used ink cartridges in a box with the nozzles faceup. • Avoid severe jarring movements. • If available, use the original packaging of the printer with the needed padding to keep the printer protected during transport.

  • Page 20: Using The Printer Software

    Debian GNU/Linux 6.0 and 5.0 Download the driver, and then install the printer software. The printer driver for this operating system is available only at http://support.lexmark.com. Note: Updated printer software may be available at http://support.lexmark.com. Note: Information on additional operating system versions that are compatible with the printer may be available on our Web site.

  • Page 21: Using The Macintosh Printer Software

    Scan a document and produce text that you can edit with a word‑processing program. Use the Print dialog to adjust the print settings and schedule print jobs. Lexmark Wireless Setup Utility • Set up the wireless printer on a wireless network.
  • Page 22 Double‑click the Web link that you want to visit. Customer Support Contact customer support. Lexmark Software Updates Download and install the latest printer software. Lexmark Online Visit the Lexmark Web site. Order Supplies Online Order ink or supplies. Printer Registration Register your printer. Visit Lexmark SmartSolutions •...

  • Page 23: Printing

    Recommended paper Set paper type to specialty two‑sided Recommended paper brands media printing Photo One‑sided Lexmark PerfectFinish Photo Lexmark PerfectFinish Photo For e‑mails, received faxes, internal documents, and similar print jobs Lexmark Photo Lexmark Photo Size Recommended paper Weight Set paper type to Matte Two‑sided...

  • Page 24: Printing A Document

    Printing Printing a document Click OK to close any printer software dialogs. Click OK or Print. For Windows users For Macintosh users With a document open, click File > Print. With a document open, choose File > Print. Click Properties, Preferences, Options, or Setup. From the printer pop‑up menu, choose your printer.

  • Page 25: Printing Photos From A Memory Card Or Flash Drive

    Printing Click OK. Use the up or down arrow button to select a photo printing option, and then press From the menu bar, choose File > Print. • Select and Print allows you to choose a layout, the number of photos per page, paper settings, photo size, photo quality, and to sharpen the quality of graphics.

  • Page 26: Printing From A Mobile Device

    • For other Lexmark printers, your mobile device can send print jobs to your printer as long as the printer software and LexPrint Listener are installed on the computer where the printer is connected. Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by...

  • Page 27: Copying

    Copying Making copies Copying Load paper. Load an original document faceup into the ADF or facedown on the scanner glass. Scanner glass From the printer control panel, navigate to: > Copy > > Copies Press the left or right arrow button to select the number of copies. From the Copy menu screen, press the up or down arrow button to scroll to the option you want to set, and then press the left or right arrow button to scroll to the setting you want.

  • Page 28: Canceling Copy Jobs

    Copying Notes: • For long-edged binding, pages are bound along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). • For short-edged binding, pages are bound along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).

  • Page 29: Scanning

    Scanning Scanning to a local computer Scanning Load the original document faceup into the ADF or facedown on the scanner glass. From the printer control panel, navigate to: Scanner glass > Scan > > Computer > USB‑Connected Computer > The USB‑connected computer will receive the scan by default. Note: Make sure the scan software is installed on the destination computer.

  • Page 30: Scanning To A Flash Drive Or Memory Card

    Scanning Navigate to either of the following: Select Email photo, Email document, or Email PDF. • Settings > Scan‑to‑Network Folder Setup Note: You can select Email document only if an OCR application is stored on your computer. • Settings > Manage Shortcuts > Add New Shortcut > Scan to Network Scanning starts and the scan progress dialog appears.

  • Page 31: Canceling Scan Jobs

    Scanning From the Applications folder in the Finder, launch the application you want to use. Note: Use any application that supports your printer. From the list of devices, select your printer. Note: For information on finding the list of devices, check the documentation that came with the application or search for Scanning an image in the Search field of the Help menu.

  • Page 32: E-Mailing

    E-mailing Navigate to: E-mailing Printer Home > select your printer > Settings > Set up the printer to e‑mail The E‑mail Setup Wizard opens. You can use your printer to send e-mail to one or more recipients without using a computer provided you have set up the scan to e-mail task through shortcuts.

  • Page 33: Setting Up The Printer To Fax

    Setting up the printer to fax To connect: Setting up the printer to fax Connect the cable from the wall jack to the port of the printer. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up Tips for this setup: this product or make any electrical or cabling connections, such as the power supply cord or •...
  • Page 34 Setting up the printer to fax Connected to different wall jacks Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service To connect: Connect the cable from the wall jack to the port of the printer. Tips for this setup: •...
  • Page 35 Setting up the printer to fax When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the Interference causes noise and static on the telephone, failed and poor quality faxes for the printer, and telephone to receive the fax.
  • Page 36 Setting up the printer to fax To connect: Scenario 4: Digital telephone service through a cable provider Connect one end of a telephone cable to the port of the printer. Setup 1: Printer is connected directly to a cable modem Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter.
  • Page 37 Setting up the printer to fax • If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer Remove the protective plug from the port of the printer, and then connect the telephone to the into the second phone port.
  • Page 38 Setting up the printer to fax Notes: Connecting the printer to a non‑RJ‑11 wall jack • Do not remove the wrap plug from the port of the printer. • The printer may not come with an RJ-11 adapter in your country or region. If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug and connect the device to the port of the printer.
  • Page 39 Setting up the printer to fax Connecting the printer to a wall jack in Germany France Netherlands Switzerland The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering Finland Norway United Kingdom machines.

  • Page 40: Step 2: Check The Dial Tone

    Setting up the printer to fax Connect the printer to any of the N ports. If you hear a dial tone, then the telephone line and the wall jack are working. Make sure the printer is properly connected to the telephone line While the printer is connected to a telephone line through the port on the back of the printer, plug an analog telephone into the...

  • Page 41: Step 5: Set The Number Of Rings

    Setting up the printer to fax Note: In some models, entries 1–89 are for individual contacts and entries 90–99 are for fax groups. Step 5: Set the number of rings Enter the entry number before entering the contact name and fax number of the contact. If you set Auto Answer to On in Step 4, then do the following.

  • Page 42: Faxing

    Faxing Sending faxes using the computer Faxing For Windows users CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up With a document open, click File > Print. this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.

  • Page 43: Receiving Faxes Automatically

    Faxing Receiving faxes automatically • Make sure that the telephone is plugged into the port on the back of the printer and that the printer is connected to the wall jack through the port. Make sure that Auto Answer is on: From the printer control panel, navigate to: >...

  • Page 44: Wireless Networking

    Wireless networking For Windows users Wireless networking Close all open software programs. Insert the Software and Documentation CD. Information you will need during wireless setup If the installation dialog does not appear after a minute, then launch the CD manually: To set up the printer for wireless printing, you need to know the following: Click , or click Start and then click Run.

  • Page 45: Configuring Wi-Fi Protected Setup Manually

    Wireless networking You can find these WPS logos on the side, back, or top of your access point. For more information on accessing the wireless settings and determining the WPS capability of your access point, see the documentation that came with the access point or contact your system support person. Configuring Wi‑Fi Protected Setup manually Note: Make sure your access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified.

  • Page 46: Using The Embedded Web Server

    Using the Embedded Web Server Using the Embedded Web Server Use the Navigation pane Access the Embedded Web Server menus. The Embedded Web Server lets you view and remotely customize printer settings even when you are not Header bar • View a brief summary of your printer supplies.
  • Page 47 Using the Embedded Web Server Click Scan‑to‑Network Folder Add or manage a folder destination when the Scan to Network application is Setup used. Notes: • This feature may not appear in the Embedded Web Server, depending on your printer model. •...

  • Page 48: Using Shortcuts

    Using shortcuts Getting started Using shortcuts During installation, a link will be provided for you to create shortcuts. If you were not able to create your shortcuts during installation, then you may create the shortcuts through your printer software. What are shortcuts? Launching the shortcuts page using the printer software A shortcut is a way to quickly accomplish printing, copying, scanning, e‑mailing, or faxing tasks with the printer.
  • Page 49 Using shortcuts Do either of the following: • Make the necessary changes, and then click Save Changes. • Click Delete. Using shortcuts on the printer Make sure you have created a shortcut. From the printer control panel, navigate to: > Shortcuts > >...

  • Page 50: Troubleshooting

    If Troubleshooting does not solve your problem Incorrect language appears on the display Visit our Web site at http://support.lexmark.com to find the following: If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the •...
  • Page 51 Troubleshooting From the printer pop-up menu, choose your printer, and then click Print. HECK THE CONNECTION If your printer does not appear on the Printer list, then choose Add Printer. From the list of printers Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. in the Default tab, select your printer, and then click Add.
  • Page 52 Troubleshooting Printer is printing blank pages After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet. Blank pages may be caused by improperly installed ink cartridges. Turn on the printer. EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD Cannot delete documents from the print queue Reinstall the ink cartridges.

  • Page 53: Fax Troubleshooting

    Troubleshooting Fax troubleshooting Cannot send faxes • If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following: “Fax troubleshooting checklist” on page 53 • “Cannot send faxes” on page 53 AKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER •...
  • Page 54 Troubleshooting AKE SURE THAT THE REFIX SETTING IS CORRECT AKE SURE THAT ORWARDING IS DISABLED The dialing prefix is the number or series of numbers that you press before you can dial the actual fax From the printer control panel, navigate to: number or telephone number.

  • Page 55: Wireless Troubleshooting

    Troubleshooting Wireless troubleshooting Printing a network setup page A network setup page lists the configuration settings of the printer, including the IP address and MAC If you are having trouble setting up your printer on a network, then print a network setup page, and then address of the printer.
  • Page 56 Troubleshooting ISCONNECT FROM SESSION OVE THE COMPUTER PRINTER OR BOTH CLOSER TO THE ACCESS POINT When you are connected to another network through a VPN connection, you will not be able to access The range of your wireless network depends on many factors, including the abilities of your access the printer over your wireless network.
  • Page 57 Troubleshooting System Preferences > Network > Wi‑Fi • The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134. Click Advanced or Configure. Type the user name and password of the access point when prompted. Click TCP/IP. Click OK.
  • Page 58 Troubleshooting Type ipconfig, and then press Enter. AKE SURE THE WIRELESS PORT IS SELECTED The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. Note: This solution applies to Windows users only. For Macintosh users Click , or click Start and then click Run.
  • Page 59 Troubleshooting AKE SURE THE PRINTER POWER IS ON Make sure the printer is connected to a power source and is turned on. AKE SURE THAT THE NETWORK IS OPERATING PROPERLY • Try to access other computers on the network. • Make sure all switches, hubs, and other connecting devices are turned on.

  • Page 60: Notices

    Notices Trademarks Notices Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Edition notice All other trademarks are the property of their respective owners. April 2012 Federal Communications Commission (FCC) compliance information The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS”...

  • Page 61: Index

    Index print job 25 distinctive ring VoIP 35 Index scan job 31 setting 41 fax troubleshooting cannot delete documents from print queue 52 documents cannot receive faxes 54 cannot print over wireless network 55 adding a network folder shortcut 29 cannot run fax software 54 cannot print through USB 52 faxing using the computer 42...
  • Page 62 Index information print troubleshooting printing finding 5 cannot delete documents from print queue 52 advanced color 24 navigation pane 46 information pane 46 printer documents 24 network setup page information you will need during wireless features 6 documents from memory card or flash drive 25 printing 55 setup 44 models 6...
  • Page 63 Index security PIN Transmit Terminal Identification (TTI) recovering 51 setting 40 Web Links selecting the wireless port 57 troubleshooting accessing 21 sender information checking an unresponsive printer 50 Web site registering 40 contacting customer support 50 finding 5 sending faxes, tips 42 fax checklist 53 Windows setting...

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