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IBM 7947E3U User Manual

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  • Page 3 System x3650 M2 Types 4199 and 7947 Installation and User’s Guide...
  • Page 4 Note: Before using this information and the product it supports, read the information in Appendix B, “Notices,” on page 137, and the IBM Safety Information, Environmental Notices and User Guide, and the Warranty and Support Information documents on the Documentation CD.
  • Page 5: Table Of Contents

    ... . 11 IBM Systems Director ..... . 12 The UpdateXpress System Pack Installer ....13 Server controls, LEDs, and power .
  • Page 6 Hardware service and support ....136 IBM Taiwan product service ....136...
  • Page 7 Appendix B. Notices ..... . 137 Trademarks......137 Important notes .
  • Page 8 System x3650 M2 Types 4199 and 7947: Installation and User’s Guide...
  • Page 9: Safety

    Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Copyright IBM Corp. 2010...
  • Page 10 Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document. For example, if a caution statement is labeled “Statement 1,”...
  • Page 11 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 12 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 13 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
  • Page 14 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 15 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 16 System x3650 M2 Types 4199 and 7947: Installation and User’s Guide...
  • Page 17: Chapter 1. The System X3650 M2 Server

    If you participate in the IBM client reference program, you can share information about your use of technology, best practices, and innovative solutions; build a professional network;...
  • Page 18 The SAS ID for each bay is printed on the server front, above each bay. If firmware and documentation updates are available, you can download them from the IBM Web site. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated...
  • Page 19: The Ibm Documentation Cd

    Note: The illustrations in this document might differ slightly from your hardware. You can download an IBM ServerGuide Setup and Installation CD to help you configure the hardware, install device drivers, and install the operating system. For more information, see “Using the ServerGuide Setup and Installation CD” on page 123.
  • Page 20: Related Documentation

    Safety Information This document is in PDF on the IBM Documentation CD. It contains translated caution and danger statements. Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety Information document.
  • Page 21 Environmental Notices and User Guide This document is in PDF on the IBM Documentation CD. It contains translated environmental notices. v IBM License Agreement for Machine Code This document is in PDF on the IBM Documentation CD. It provides translated versions of the IBM License Agreement for Machine Code for your product.
  • Page 22: Notices And Statements In This Document

    Notices and statements in this document The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the Documentation CD. Each statement is numbered for reference to the corresponding statement in your language in the Safety Information document.
  • Page 23 – Shipment: 5% to 100% board and two additional ports when CD/DVD (optional) : SATA interface 24x v Particulate contamination: the optional IBM Dual-Port 1 Gb CD-RW/ 8x DVD combination (some Ethernet Daughter Card is installed) Attention: Airborne particulates and...
  • Page 24: What Your Server Offers

    The server uses the following features and technologies: v UEFI-compliant server firmware IBM System x Server Firmware offers several features, including Unified Extensible Firmware Interface (UEFI) 2.1 compliance, Active Energy Manager technology, enhanced RAS capabilities, and BIOS compatibility support. UEFI replaces the basic input/output system (BIOS) and defines a standard interface between the operating system, platform firmware, and external devices.
  • Page 25 – Event logs for ServeRAID controllers and service processors The diagnostic programs create a merged log that includes events from all collected logs. The information is collected into a file that you can send to IBM service and support. Additionally, you can view the information locally through a generated text report file.
  • Page 26 IBM X-Architecture technology IBM X-Architecture technology combines proven, innovative IBM designs to make your Intel-processor-based server powerful, scalable, and reliable. For more information, see http://www.ibm.com/servers/eserver/xseries/xarchitecture/ enterprise/index.html. ™ – Active Memory ™ The Active Memory feature improves the reliability of memory through memory mirroring.
  • Page 27: Reliability, Availability, And Serviceability Features

    The server contains an integrated management module (IMM) which enables you to manage the functions of the server locally and remotely. The addition of the optional IBM Virtual Media Key provides remote presence and blue-screen capture capability. The IMM also provides system monitoring, event recording, and dial-out alert capability.
  • Page 28: Ibm Systems Director

    A set of common tasks that are included with IBM Systems Director provides many of the core capabilities that are required for basic management, which means instant out-of-the-box business value.
  • Page 29: The Updatexpress System Pack Installer

    Managing the life cycles of virtual resources For more information about IBM Systems Director, see the documentation on the IBM Systems Director DVD that comes with the server and the IBM xSeries Systems Management Web page at http://www.ibm.com/systems/management/, which presents an overview of IBM Systems Management and IBM Systems Director.
  • Page 30 Operator information panel: This panel contains controls, light-emitting diodes (LEDs), and connectors. For information about the controls and LEDs on the operator information panel, see “Operator information panel” on page 15. Rack release latches: Press these latches to release the server from the rack. Optional CD/DVD-eject button: Press this button to release a CD or DVD from the CD-RW/DVD drive.
  • Page 31: Operator Information Panel

    Locator button and locator LED: Use this LED to visually locate the server among other servers. Press this button to turn on or turn off this LED locally. You can use IBM Systems Director to light this LED remotely. Light path diagnostics panel The light path diagnostics panel is on the top of the operator information panel.
  • Page 32 The remind function is controlled by the IMM. v NMI button: Press this button to force a nonmaskable interrupt to the microprocessor, if directed to do so by IBM service and support. v Reset button: Press this button to reset the server and run the power-on self-test (POST).
  • Page 33: Rear View

    Rear view The following illustration shows the connectors on the rear of the server. Ethernet connectors: Use any of these connectors to connect the server to a network. Power-cord connector: Connect the power cord to this connector. USB connectors: Connect a USB device, such as USB mouse, keyboard, or other USB device, to any of these connectors.
  • Page 34 This LED is the same as the system-error LED on the front of the server. Locator LED: Use this LED to visually locate the server among other servers. You can use IBM Systems Director to light this LED remotely. This LED is the same as the system-locator LED on the front of the server.
  • Page 35 Power-supply LEDs The following illustration shows the power-supply LEDs on the rear of the server. For more information about solving power-supply problems, see the Problem Determination and Service Guide. The following table describes the problems that are indicated by various combinations of the power-supply LEDs and the power-on LED on the operator information panel and suggested actions to correct the detected problems.
  • Page 36 Table 2. Power-supply LEDs AC power-supply LEDs Error Description Action Notes No ac power to This is a normal 1. Check the ac power to the server. the server or a condition when no 2. Make sure that the power cord is problem with the ac power is present.
  • Page 37: Server Power Features

    DC power-supply LEDs IN OK OUT OK Error (!) Description Action Notes Normal operation No dc power to the This is a normal 1. Check the dc power to the server or a problem condition when no dc server. with the dc power power is present.
  • Page 38: Turning On The Server

    Turning on the server Approximately 3 minutes after the server is connected to power, the power-control button becomes active, and one or more fans might start running to provide cooling while the server is connected to power. You can turn on the server and start the operating system by pressing the power-control button.
  • Page 39 v If the operating system stops functioning, you can press and hold the power-control button for more than 4 seconds to turn off the server. v The IMM can turn off the server as an automatic response to a critical system failure.
  • Page 40 System x3650 M2 Types 4199 and 7947: Installation and User’s Guide...
  • Page 41: Chapter 2. Installing Optional Devices

    This chapter provides detailed instructions for installing optional hardware devices in the server. Server components The following illustrations show the major components in the server. Note: The illustrations in this document might differ slightly from your hardware. © Copyright IBM Corp. 2010...
  • Page 42: System-Board Internal Connectors

    System-board internal connectors The following illustration shows the internal connectors on the system board. System x3650 M2 Types 4199 and 7947: Installation and User’s Guide...
  • Page 43: System-Board External Connectors

    System-board external connectors The following illustration shows the external input/output connectors on the system board. Chapter 2. Installing optional devices...
  • Page 44: System-Board Switches And Jumpers

    System-board switches and jumpers Some server models come with the Pass 8 level system board or the Pass 9 level system board. The Pass 8 level system board does not have an identifying mark. The Pass 9 level system board is identified by P9 on the corner of the system board near the USB connectors on the rear of the server.
  • Page 45 Table 3. Pass 8 level system board jumpers Jumper number Jumper name Jumper setting UEFI boot recovery jumper v Pins 1 and 2: Normal (default) Loads the primary server (formerly BIOS) firmware ROM page. v Pins 2 and 3: Loads the secondary (backup) server firmware ROM page.
  • Page 46 Table 4. Pass 8 level system board SW3 switch definition (continued) Switch number Default position Description When you toggle this switch to On and then Off, you force a power-on, which overrides the power-on and power-off button on the server and they become nonfunctional.
  • Page 47 IMM recovery jumper (J147) UEFI boot recovery jumper (J29) SW3 switch block SW4 switch block The following table describes the jumper settings for J29 and J147 on the Pass 9 level system board. Table 5. System board jumpers Jumper Jumper number name Jumper setting...
  • Page 48 Table 5. System board jumpers (continued) Jumper Jumper number name Jumper setting Notes: 1. If no jumper is present, the server responds as if the pins are set to 1 and 2. 2. Changing the position of the UEFI boot recovery jumper from pins 1 and 2 to pins 2 and 3 before the server is turned on alters which flash ROM page is loaded.
  • Page 49 Table 6. Pass 9 level system board switch block 3, switches 1 - 4 Switch number Default value Switch description Clear CMOS memory. When this switch is toggled to On, it clears the data in CMOS memory, which clears the power-on password. Reserved.
  • Page 50: System-Board Leds

    System-board LEDs The following illustration shows the light-emitting diodes (LEDs) on the system board. Note: Error LEDs remain lit only while the server is connected to power. System pulse LEDs The following LEDs are on the system board and monitor the system power-on and power-off sequencing and boot progress (see “System-board LEDs”...
  • Page 51 Table 8. System-pulse LEDs (continued) Description Action IMM heartbeat Indicates the status of the If the LED does not begin boot process of the IMM. flashing within 30 seconds of when the server is connected When the server is to power, complete the connected to power this LED following steps: flashes quickly to indicate...
  • Page 52: Sas Riser-Card Connectors And Leds

    SAS riser-card connectors and LEDs The following illustrations show the connectors and LEDs on the SAS riser cards. Note: Error LEDs remain lit only while the server is connected to power. A 12-drive-capable model server contains the riser card that is shown in the following illustration.
  • Page 53: Pci Riser-Card Adapter Connectors

    PCI riser-card adapter connectors The following illustration shows the connectors on the PCI riser card for user-installable PCI adapters. PCI riser-card assembly LEDs The following illustration shows the light-emitting diodes (LEDs) on the PCI riser-card assembly. Note: Error LEDs remain lit only while the server is connected to power. Upper PCI slot error LED (Adaptor card error LED) Lower PCI slot...
  • Page 54: Installation Guidelines

    If the server is not working correctly, see “Solving problems” in the Installation Guide on the IBM Documentation CD for diagnostic information. v Observe good housekeeping in the area where you are working. Place removed covers and other parts in a safe place.
  • Page 55: System Reliability Guidelines

    When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/. System reliability guidelines...
  • Page 56: Handling Static-Sensitive Devices

    v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches. v Remove items from your shirt pocket, such as pens and pencils, that might fall into the server as you lean over it. v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server.
  • Page 57: Internal Cable Routing And Connectors

    Internal cable routing and connectors The following illustration shows the internal routing and connectors for the two SAS signal cables (in server models with eight SAS drive bays). Notes: 1. To connect the SAS signal cables, make sure that you first connect the signal cable, and then the power cable and signal cable.
  • Page 58 The following illustration shows the internal routing and connector for the operator information panel cable. Top cover latch receptacle Operator panel cable The following illustration shows the internal routing and connector for the USB/video cable. Note: The USB cable is routed under the video cable and then both the USB and video cables are routed under the cable retention tab and the top cover latch receptacle.
  • Page 59 The following illustration shows the internal routing for the configuration cable. The following illustrations show the internal routing for the SAS hard disk drive backplane cables. Chapter 2. Installing optional devices...
  • Page 60: Removing The Cover

    Removing the cover The following illustration shows how to remove the cover. Important: Before you install optional hardware, make sure that the server is working correctly. Start the server, and make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly.
  • Page 61 3. If you are planning to install or remove a microprocessor, memory module, PCI adapter, battery, or other non-hot-swap optional device, turn off the server and all attached devices and disconnect all external cables and power cords (see “Turning off the server” on page 22). 4.
  • Page 62: Removing A Pci Riser-Card Assembly

    Express x8 connectors. You can replace a PCI Express riser-card assembly with a riser-card assembly that contains one PCI Express Gen 2 x16 connector or that contains two PCI-X 64-bit 133 MHz connectors. See http://www.ibm.com/servers/ eserver/serverproven/compat/us/ for a list of riser-card assemblies that you can use with the server.
  • Page 63: Installing A Pci Riser-Card Assembly

    Installing a PCI riser-card assembly To install a PCI riser-card assembly, complete the following steps. Note: The illustrations in this document might differ slightly from your hardware. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 38.
  • Page 64: Removing The Microprocessor 2 Air Baffle

    Removing the microprocessor 2 air baffle When you work with some optional devices, you must first remove the microprocessor 2 air baffle to access certain components. The following illustration shows how to remove the microprocessor 2 air baffle. To remove the microprocessor 2 air baffle, complete the following steps: 1.
  • Page 65: Installing The Microprocessor 2 Air Baffle

    Installing the microprocessor 2 air baffle To install the microprocessor 2 air baffle, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 38. 2. Make sure that the server and peripheral devices are turned off (see “Turning off the server”...
  • Page 66: Removing The Dimm Air Baffle

    Removing the DIMM air baffle When you work with some optional devices, you must first remove the DIMM air baffle to access certain components or connectors on the system board. The following illustration shows how to remove the DIMM air baffle. To remove the DIMM air baffle, complete the following steps: 1.
  • Page 67: Installing The Dimm Air Baffle

    Installing the DIMM air baffle The following illustration shows how to install the DIMM air baffle. To install the DIMM air baffle, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 38. 2.
  • Page 68: Installing The Full-Length-Adapter Bracket

    Installing the full-length-adapter bracket If you are installing a full-length adapter in the upper riser-card PCI slot, you must first install the full-length-adapter bracket in the end of the riser-card assembly. To install the full-length-adapter bracket, complete the following steps: 1.
  • Page 69: Installing A Pci Adapter

    Some high performance video adapters are supported by your server. See http://www.ibm.com/servers/eserver/serverproven/compat/us/ for more information. v The following notes describe important information about the NVIDIA video adapter that comes preinstalled in some server models: –...
  • Page 70 v The system scans devices in the following order, if you have not changed the default boot precedence: – Video Unified Extensible Firmware Interface (UEFI) (fixed) – System board Ethernet 1 PXE (fixed) – System board Ethernet 2 PXE (fixed) –...
  • Page 71 b. Align the adapter with the adapter connector on the riser-card and the guide on the external end of the PCI riser-card assembly. c. Press the adapter firmly into the adapter connector on the riser card. 8. Connect any required cables to the adapter. Attention: v When you route cables, do not block any connectors or the ventilated space around any of the fans.
  • Page 72: Removing A Pci Adapter

    v PCI riser connector 1: Carefully fit the two alignment slots on the side of the assembly onto the two alignment brackets in the side of the chassis; align the rear of the assembly with the guides on the rear of the server. v PCI riser connector 2: Carefully align the bottom edge (the contact edge) of the riser-card assembly with the PCI riser-card connector on the system board;...
  • Page 73: Installing An Ibm Virtual Media Key

    “Completing the installation” on page 111. Installing an IBM Virtual Media Key The optional IBM Virtual Media Key enables the IMM remote presence and blue-screen capture capability. This feature provides graphical console redirection with remote keyboard and mouse interaction, plus remote diskette and CD/DVD drive support.
  • Page 74: Installing A Hard Disk Drive

    The following notes describe the type of hard disk drives that the server supports and other information that you must consider when you install a drive. For a list of supported drives, see http://www.ibm.com/servers/eserver/serverproven/compat/us/. Important: Do not install a SCSI hard disk drive in this server.
  • Page 75 Note: You might have to reconfigure the disk arrays after you install hard disk drives. See the RAID documentation on the IBM ServeRAID Support CD for information about RAID controllers. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”...
  • Page 76: Removing A Hard Disk Drive

    Note: You might have to reconfigure the disk arrays after you remove a hard disk drive. See the RAID documentation on the IBM ServeRAID Support CD for information about RAID controllers. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”...
  • Page 77 Note: You might have to reconfigure the disk arrays after you install hard disk drives. See the RAID documentation on the IBM ServeRAID Support CD for information about RAID controllers. Chapter 2. Installing optional devices...
  • Page 78: Removing A Simple-Swap Hard Disk Drive

    Removing a simple-swap hard disk drive Attention: To maintain proper system cooling, do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each bay. To remove a hard disk drive from a simple-swap bay, complete the following steps. 1.
  • Page 79 PCI Express SAS controller connector USB hypervisor connector SATA tape signal Tape drive power SAS controller error LED tape signal SAS riser card (tape-enabled model server) To install a SATA or USB tape drive, complete the following steps: 1. Read the safety information that begins on page vii, “Installation guidelines” on page 38, and “Handling static-sensitive devices”...
  • Page 80 The following illustration shows how to connect the SATA tape drive cables. SAS riser card Tape drive power SATA tape signal SATA tape drive signal Tape drive cable power cable The following illustration shows how to connect the USB tape drive cables. SAS riser card Tape drive power Locking...
  • Page 81: Installing A Sas/Sata 4 Pac Hdd Option

    Installing a SAS/SATA 4 Pac HDD option If the server is a 12-drive-capable model with eight hard disk drive bays installed, you can install an IBM System x3650 M2 Hot-swap SAS/SATA 4 Pac HDD option. See http://www.ibm.com/servers/eserver/serverproven/compat/us/ for a list of supported optional devices.
  • Page 82 7. Disconnect the SAS signal cables from the SAS controller, which is connected to the SAS riser card. Leave the other end of the SAS signal cables connected to the hard disk drive backplanes. 8. Remove the SAS controller assembly from the server; then, remove the SAS controller from the SAS riser card.
  • Page 83 9. Remove the SAS controller front retention bracket from the server. 10. Connect one end of the internal power cable that comes with the 4 Pac HDD option kit into the empty hot-swap SAS/SATA power connector on the system board. Chapter 2.
  • Page 84 11. Remove hard disk drive backplane 1 from the server. Hard disk drive backplane 1 Configuration cable Power cable signal cable a. From backplane 1, disconnect the following cables in the order listed: v Power cable 1 v SAS signal cable 2 v Configuration cable 3 b.
  • Page 85 12. Install the new backplane in slot 3: a. Move the SAS signal cable from hard disk drive backplane 1 to new backplane 3 1 . The new backplane comes with the option kit. Hard disk drive backplane 3 Configuration cable SAS signal cable...
  • Page 86 13. Install hard disk drive backplane 1: a. Connect the right-angle end of the longer SAS signal cable that comes with the option kit to hard disk drive backplane 1 1 . Hard disk drive backplane 1 Configuration cable SAS signal cable Power cable...
  • Page 87 15. Install the SAS controller front retention bracket that comes with the option kit: a. Align the retention bracket controller slot so that it faces the rear of the server. b. Place the bracket tabs in the holes on the chassis and slide the bracket to left until it clicks into place.
  • Page 88 c. Install the SAS riser card with the SAS expander card into the connector on the system board, making sure that the alignment post goes through the hole in the expander card. Press the riser card into place until the latch at the rear of the card snaps closed.
  • Page 89 19. Install the interposer card that comes with the option kit on the interposer card connector on the SAS controller: a. Remove the interposer card and the loose screw from the bag. b. Rotate the standoff so that it aligns with the hole in the ServeRAID controller, and position the interposer card connector over the SAS controller connector.
  • Page 90 20. Remove the expansion-slot bracket that is screwed to the vertical wall above the power supply and install the expansion-slot bracket on the SAS controller: a. Orient the SAS controller as shown in the illustration. b. Align the metal bracket so that the tabs are on the back side of the SAS controller and the holes on the tabs align with the holes on the SAS controller.
  • Page 91 21. If required, connect one end of the remote battery cable to the interposer card. Attention: To avoid damage to the hardware, make sure that you align the black dot on the cable connector with the black dot on the connector on the interposer card.
  • Page 92 b. Connect the straight connector end of the longer SAS signal cable to the other SAS connector that is labeled “Ports 3-0” on a ServeRAID-MR10i SAS/SAS Controller. This cable has a right-angle connector and a straight connector. Note: If you are connecting the longer SAS signal cable to a ServeRAID-BR10i SAS/SATA Controller, the connectors are reversed.
  • Page 93 29. If you removed any fans, install them. 30. Insert the hard disk drives and the fillers the rest of the way into the bays. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”...
  • Page 94: Installing A Second Microprocessor

    (Optional) Obtain an SMP-capable operating system. For a list of supported operating systems and optional devices, see http://www.ibm.com/servers/eserver/ serverproven/compat/us/. v To order additional microprocessor optional devices, contact your IBM marketing representative or authorized reseller. v The microprocessor speeds are automatically set for this server; therefore, you do not have to set any microprocessor frequency-selection jumpers or switches.
  • Page 95 The following illustration shows the microprocessor socket locations on the system board. Microprocessor 2 Microprocessor 1 Attention: v A startup (boot) microprocessor must always be installed in microprocessor socket 1 on the system board. v To ensure correct server operation when you install an additional microprocessor, use microprocessors that are compatible and install at least one DIMM in a DIMM connector for microprocessor 2.
  • Page 96 8. Install the microprocessor: a. Rotate the microprocessor release lever on the socket from its closed and locked position until it stops in the fully open position. b. Rotate the hinged microprocessor bracket frame into the open position. c. Remove the microprocessor socket dust cover from the surface of the microprocessor socket, if one is present.
  • Page 97 Touching the thermal grease will contaminate it. If the thermal grease is contaminated, call IBM service and support to request a replacement thermal grease kit. For information about installing the replacement thermal grease, see “Thermal grease”...
  • Page 98: Thermal Grease

    Thermal grease The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease. To replace damaged or contaminated thermal grease on the microprocessor and heat exchanger, complete the following steps: 1.
  • Page 99: Installing A Memory Module

    The server supports only industry-standard double-data-rate 3 (DDR3), 800, 1066, or 1333 MHz, PC3-10600R-999 (single-rank or dual-rank), registered, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.ibm.com/ servers/eserver/serverproven/compat/us/ for a list of supported memory modules for the server.
  • Page 100 v The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format. ggg eRxff-PC3-wwwwwm-aa-bb-cc where: ggg is the total capacity of the DIMM (for example, 1GB, 2GB, or 4GB) e is the number of ranks 1 = single-rank 2 = dual-rank 4 = quad-rank...
  • Page 101: Dimm Installation Sequence

    DIMM installation sequence The server requires at least one DIMM per microprocessor. The server comes with a minimum of two 1 GB DIMMs, installed in connectors 3 and 6. (Connectors 3 and 6 are the farthest connectors for channels 0 and 1 of microprocessor 1.) When you install additional DIMMs, install them in the order shown in Table 10, to maintain performance.
  • Page 102 Figure 1. Memory channel interface layout The following table lists the DIMM connectors on each memory channel. Table 11. Connectors on each memory channel Memory channel DIMM connectors Channel 0 1, 2, 3, 9, 10, 11 Channel 1 4, 5, 6, 12, 13, 14 Channel 2 7, 8, 15, 16 The following illustration shows the memory connector layout that is associated with...
  • Page 103: Installing A Dimm

    The following table lists the installation sequence for installing DIMMs in memory-mirroring mode. Table 12. Memory-mirroring mode DIMM population sequence Number of installed DIMMs microprocessors DIMM connector First pair of DIMMs 3, 6 Second pair of DIMMs 2, 5 Third pair of DIMMs 1, 4 Fourth pair of DIMMs 14, 11...
  • Page 104 4. If PCI riser-card assembly 1 contains one or more adapters, remove riser-card assembly 1 (see “Removing a PCI riser-card assembly” on page 46). 5. Remove the DIMM air baffle (see “Removing the DIMM air baffle” on page 50). Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently.
  • Page 105: Installing A Hot-Swap Ac Power Supply

    Installing a hot-swap ac power supply The server supports a maximum of two hot-swap ac power supplies. Note: Power supply 1 is the default/primary power supply. If power supply 1 fails, you must replace the power supply immediately. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 106 Note: The procedure below describes how to install a hot-swap ac power supply, for instructions on how to install a hot-swap dc power supply, refer to the documentation that comes with the dc power supply. To install an ac power supply, complete the following steps: 1.
  • Page 107: Removing A Hot-Swap Fan

    4. Connect the power cord for the new ac power supply to the power-cord connector on the power supply. The following illustration shows the ac power-supply connectors on the rear of the server. 5. Route the power cord through the power-supply handle and through any cable clamps on the rear of the server, to prevent the power cord from being accidentally pulled out when you slide the server in and out of the rack.
  • Page 108: Installing A Hot-Swap Fan

    2. Leave the server connected to power. 3. Slide the server out of the rack and remove the cover (see “Removing the cover” on page 44). The LED near the failing fan will be lit. Attention: To ensure proper system cooling, do not remove the top cover for more than 30 minutes during this procedure.
  • Page 109: Removing The Sas Riser-Card And Controller Assembly

    If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 111. Removing the SAS riser-card and controller assembly To remove the SAS riser-card and controller assembly from the server, complete the steps for the applicable server model.
  • Page 110: Installing The Sas Riser-Card And Controller Assembly

    v Tape-enabled server model: 1. Press down on the assembly release latch and lift up on the tab to release the SAS controller assembly, which includes the SAS riser card, from the system board. 2. Lift the front and back edges of the assembly to remove the assembly from the server.
  • Page 111 a. Remove the SAS controller front retention bracket from the server. b. Remove the rear controller retention bracket located in the battery bay above the power supplies by pulling up the release tab 1 and sliding the bracket outward 2 . Chapter 2.
  • Page 112 c. Install the controller retention bracket from step b by aligning the retention bracket controller slot and then placing the bracket tabs in the holes on the chassis and slide the bracket to left until it clicks into place. d. Install the controller retention bracket from step a by sliding the bracket inward 1 and pressing down the release tab into place 2 .
  • Page 113: Removing A Serveraid Sas Controller From The Sas Riser Card

    You can replace the ServeRAID SAS controller with another supported ServeRAID SAS controller. For a list of supported ServeRAID SAS controllers, see http://www.ibm.com/servers/eserver/serverproven/compat/us/. Note: For brevity, in this documentation the ServeRAID SAS controller is often referred to as the SAS controller.
  • Page 114: Installing A Serveraid Sas Controller On The Sas Riser Card

    To remove the SAS controller from a SAS riser card, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 38. 2. Turn off the server and peripheral devices and disconnect all power cords and external cables (see “Turning off the server”...
  • Page 115 To install a SAS controller on the SAS riser card, complete the following steps: 1. Make sure that the server is turned off, all external cables and power cords are disconnected, and the cover has been removed. 2. If you are installing a new or replacement SAS controller, touch the static-protective package that contains the new SAS controller to any unpainted metal surface on the server.
  • Page 116: Installing A Serveraid Sas Controller Battery On The Remote Battery Tray

    8. Install the SAS riser-card and controller assembly (see “Installing the SAS riser-card and controller assembly” on page 94). If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 111. Notes: 1.
  • Page 117 6. If a battery and battery carrier are attached to the SAS controller, disconnect the battery carrier cable from the battery and remove the three screws that secure the battery carrier to the ServeRAID controller. Set the battery and battery carrier aside. Note: The illustrations in this document might differ slightly from your hardware.
  • Page 118 d. From the other side of the ServeRAID controller, insert and tighten the screw to secure the interposer card to the ServeRAID controller. 8. Connect one end of the remote battery cable to the interposer card. Attention: To avoid damage to the hardware, make sure that you align the black dot on the cable connector with the black dot on the connector on the interposer card.
  • Page 119 12. Install the battery on the remote battery tray: a. Connect the battery carrier cable to the battery, if it is not already connected. b. On the remote battery tray, find the pattern of recessed rings that matches the posts on the battery and battery carrier. c.
  • Page 120 v For a battery that is installed in PCI assembly slot 1: Route the remote battery cable from the ServeRAID controller down through the slot on the left side of the DIMM air baffle, through the notch on the left side of the DIMM air baffle, across to the notch in the microprocessor air baffle, and up to the battery on the remote battery tray.
  • Page 121: Moving The Sas Controller Retention Bracket

    Moving the SAS controller retention bracket Note: This procedure applies only to servers that have the following SAS riser card. PCI Express SAS controller connector USB hypervisor SATA tape signal connector Tape drive power SAS controller error LED tape signal SAS riser card (tape-enabled model server) To move the SAS controller side retention bracket to a different position to...
  • Page 122 5. Remove the retention bracket from the current location: a. Pinch the bottoms of both bracket posts and push the posts up out of the SAS riser-card assembly. b. Rotate the bracket to free the bracket tab from the slot on the SAS riser-card assembly.
  • Page 123: Installing A Usb Hypervisor Memory Key

    Installing a USB hypervisor memory key Hypervisor is a virtualization platform that enables multiple operating systems to run on a host computer at the same time. Support for hypervisor is available with the purchase and installation of an optional USB hypervisor memory key, with embedded hypervisor software.
  • Page 124: Removing A Usb Hypervisor Memory Key

    Removing a USB hypervisor memory key To remove the USB hypervisor memory key, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 38. 2. Turn off the server and peripheral devices and disconnect all power cords and external cables (see “Turning off the server”...
  • Page 125: Installing An Ethernet Adapter

    Installing an Ethernet adapter To install an Ethernet adapter, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 38. 2. Make sure that the server is turned off, all external cables and power cords are disconnected, and the cover has been removed.
  • Page 126 7. While pressing the top of the metal clip, rotate the metal clip toward the front of the server until the metal clip clicks into place. Make sure the metal clip is securely engaged on the chassis. 8. Touch the static-protective package that contains the new Ethernet adapter to any unpainted metal surface on the server.
  • Page 127: Installing An Optional Cd-Rw/Dvd Drive

    Installing an optional CD-RW/DVD drive For a list of supported optional optical disk drives for the server, see http://www.ibm.com/servers/eserver/serverproven/compat/us/. To install an optional CD-RW/DVD drive, complete the following steps. Drive retention clip Alignment pins 1. Read the safety information that begins on page vii and “Installation guidelines”...
  • Page 128: Replacing The Server Cover

    Replacing the server cover To replace the server cover, complete the following steps: 1. Make sure that all internal cables are correctly routed. 2. Place the cover-release latch in the open (up) position. 3. Insert the bottom tabs of the top cover into the matching slots in the server chassis.
  • Page 129: Connecting The External Cables

    Connecting the external cables The following illustrations show the locations of the input and output connectors on the front and rear of the server. Front view Rear view See the documentation that comes with any external devices for additional cabling instructions.
  • Page 130: Updating The Server Configuration

    Updating the server configuration When you start the server for the first time after you add or remove an internal device, external SAS device, or USB keyboard or mouse, you might receive a message that the configuration has changed. After the POST fails three times, the Setup utility starts automatically so that you can save the new configuration settings.
  • Page 131: Chapter 3. Configuring The Server

    116. v Boot Menu program The Boot Menu program is part of the IBM System x Server Firmware. Use it to override the startup sequence that is set in the Setup utility and temporarily assign a device to be first in the startup sequence.
  • Page 132: Using The Setup Utility

    IMM settings. Use the ASU program online or out-of-band to modify UEFI settings from the command line without the need to restart the server to access the Setup utility. For more information about using this program, see “IBM Advanced Settings Utility program” on page 132.
  • Page 133: Setup Utility Menu Choices

    Setup utility menu choices The following choices are on the Setup utility main menu. Depending on the version of the firmware, some menu choices might differ slightly from these descriptions. v System Information Select this choice to view information about the server. When you make changes through other choices in the Setup utility, some of those changes are reflected in the system information;...
  • Page 134 - Rehook INT Select this choice to enable or disable devices from taking control of the boot process. The default is Disable. - Legacy Thunk Support Select this choice to enable or disable the UEFI to interact with PCI mass storage devices that are not UEFI-compliant.
  • Page 135 Run the diagnostic programs to get more information about error codes that occur. See the Problem Determination and Service Guide on the IBM Documentation CD for instructions for running the diagnostic programs. Important: If the system-error LED on the front of the server is lit but there are no other error indications, clear the system-event log.
  • Page 136: Passwords

    Start the Setup utility and reset the power-on password. v Remove the battery from the server and then reinstall it. See the Problem Determination and Service Guide on the IBM Documentation CD for instructions for removing the battery.
  • Page 137 v For the Pass 8 level system board, change the position of the power-on password switch (enable switch 5 of the system board switch block (SW3) to bypass the power-on password check (see Table 4 on page 29 for more information).
  • Page 138 v For the Pass 9 level system board, change the position of the power-on password switch (enable switch 1 of the system board switch block (SW4) to bypass the power-on password check (see Table 7 on page 33 for more information).
  • Page 139: Using The Boot Selection Menu Program

    You can download a free image of the ServerGuide Setup and Installation CD or purchase the CD from the ServerGuide fulfillment Web site at http://www.ibm.com/ systems/management/serverguide/sub.html. To download the free image, click IBM Service and Support Site.
  • Page 140: Serverguide Features

    When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM server model. The setup program provides a list of tasks that are required to set up your server model.
  • Page 141: Typical Operating-System Installation

    ServerGuide program to install your operating system, complete the following steps to download the latest operating-system installation instructions from the IBM Web site. Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.ibm.com/systems/support/.
  • Page 142: Using The Integrated Management Module

    Using the integrated management module The integrated management module (IMM) is a second generation of the functions that were formerly provided by the baseboard management controller hardware. It combines service processor functions, video controller, and (when an optional virtual media key is installed) remote presence function in a single chip. The IMM supports the following basic systems-management features: v Environmental monitor with fan speed control for temperature, voltages, fan failure, and power supply failure.
  • Page 143: Using The Usb Memory Key For Vmware Hypervisor

    Using the USB memory key for VMware hypervisor The VMware hypervisor is available on server models that come with an installed IBM USB Memory Key for VMware Hypervisor. The USB memory key comes installed in the USB hypervisor connector on the SAS riser card (see the following illustration).
  • Page 144: Using The Remote Presence Capability And Blue-Screen Capture

    To enable the remote presence feature, complete the following steps: 1. Install the virtual media key into the dedicated slot on the system board (see “Installing an IBM Virtual Media Key” on page 57). 2. Turn on the server. Note: Approximately 3 minutes after the server is connected to ac power, the power-control button becomes active.
  • Page 145: Logging On To The Web Interface

    1. Turn on the server. Note: Approximately 3 minutes after the server is connected to ac power, the power-control button becomes active. 2. When the prompt <F1> Setup is displayed, press F1. If you have set both a power-on password and an administrator password, you must type the administrator password to access the full Setup utility menu.
  • Page 146: Configuring The Gigabit Ethernet Controller

    To find updated information about configuring the controllers, complete the following steps. Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.ibm.com/systems/support/.
  • Page 147: Starting The Lsi Configuration Utility Program

    6. To perform storage-management tasks, see the SAS controller documentation, which you can download from the Disk controller and RAID software matrix: a. Go to http://www.ibm.com/systems/support/. b. Under Product support, click System x. c. Under Popular links, click Storage Support Matrix.
  • Page 148: Creating A Raid Array Of Hard Disk Drives

    Updating IBM Systems Director If you plan to use IBM Systems Director to manage the server, you must check for the latest applicable IBM Systems Director updates and interim fixes. Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.
  • Page 149 If a newer version of IBM Systems Director than what comes with the server is shown in the drop-down list, follow the instructions on the Web page to download the latest version. 2. Install the IBM Systems Director program.
  • Page 150 System x3650 M2 Types 4199 and 7947: Installation and User’s Guide...
  • Page 151: Appendix A. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.
  • Page 152: Software Service And Support

    You can find service information for IBM systems and optional devices at http://www.ibm.com/systems/support/. Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with System x and xSeries servers, BladeCenter products, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/.
  • Page 153: Appendix B. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
  • Page 154: Important Notes

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. System x3650 M2 Types 4199 and 7947: Installation and User’s Guide...
  • Page 155: Particulate Contamination

    If IBM determines that the levels of particulates or gases in your environment have caused damage to the server, IBM may condition provision of repair or replacement of servers or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
  • Page 156 (TI) que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles. IBM dispone de una serie de programas y servicios de devolución de productos en varios países, a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI.
  • Page 157: Battery Return Program

    United States, go to http://www.ibm.com/ibm/environment/ products/index.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment.
  • Page 158: Documentation Format

    In the request, be sure to include the publication part number and title. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.
  • Page 159: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 160: Germany Class A Statement

    EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw.
  • Page 161: Japan Vcci Class A Statement

    Telephone: 0049 (0) 7032 15-2937 E-mail: tjahn@de.ibm.com Generelle Informationen: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A. Japan VCCI Class A statement This is a Class A product based on the standard of the Voluntary Control Council for Interference (VCCI).
  • Page 162: Taiwan Class A Compliance Statement

    Taiwan Class A compliance statement System x3650 M2 Types 4199 and 7947: Installation and User’s Guide...
  • Page 163: Index

    41 DIMMs system-board external connectors 27 installation sequence for memory mirroring 87 system-board internal connectors 26 installing 87 caution statements 6 order of installation 85 CD-RW/DVD drive types supported 83 installing 111 documentation CD 3 © Copyright IBM Corp. 2010...
  • Page 164 127 systems-management connector 17 Ethernet activity LED 15, 17 Ethernet adapter, installing 109 Ethernet connector 17 IBM Advanced Settings Utility program, overview 132 Ethernet controller, configuring 130 IBM Director Ethernet icon LED 15 See IBM Systems Director Ethernet-link LED 17...
  • Page 165 installing (continued) memory module (continued) simple-swap drive 61 specifications 7 simple-swap hard disk drive 60 menu choices in Setup utility 117 tape drive 62 microprocessor USB hypervisor memory key 107 heat sink 81 integrated management module, about 8 installing 78 internal cable routing 41 specifications 7 IP address, obtaining for Web interface 128...
  • Page 166 power-control button 15 serial connector 17 power-cord connector 17 server configuration, updating 114, 115 power-on LED server firmware, starting backup 123 front 15 server firmware, UEFI-compliant 8 rear 18 server power and IMM 21 power-on password ServeRAID support 11 setting 119 ServerGuide power-on password override switch 33 downloading CD 10...
  • Page 167 22 United States electronic emission Class A notice 143 United States FCC Class A notice 143 UpdateXpress 13 updating IBM Systems Director 132 server configuration 114, 115 USB connector 13, 17 USB hypervisor memory key installing 107...
  • Page 168 System x3650 M2 Types 4199 and 7947: Installation and User’s Guide...
  • Page 170 Part Number: 81Y6111 Printed in USA (1P) P/N: 81Y6111...

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