IBM 7015-R50 Installation And Service Manual page 81

Modem Configuration
The modem on line S2 must be configured using an ASCII modem configuration file which
describes various parameters using a specific syntax. AIX uses this file directly.
SystemGuard uses the same information (in condensed form) stored in non-volatile memory
(NVRAM).
The modem line speed must be correctly set, either by using SystemGuard (see
"Miscellaneous Parameters" on page 2-35 or the diag command. The modem configuration
is used by both the dial-out and dial-in services.
The following table lists the data that SystemGuard sends to the remote support center.
Parameter
Magic Number
Routing Metric
Login ID
CSS ID
RETAIN Account Number
General Password
Time Stamp
Customer System Phone
Customer Operator Phone
Machine Serial Number
Machine Device Type
Primary Error Code
Destination
SRN LCD Code
Text Problem Abstract
Field Size Generated By
4 SystemGuard
4 SystemGuard
12 AIX Utility
4 SystemGuard
12 AIX Utility
16 AIX Utility
8 SystemGuard
20 AIX Utility
20 AIX Utility
10 SystemGuard or AIX Utility
13 SystemGuard or AIX Utility
4 SystemGuard
1 SystemGuard, HUB, or Service
Center
64 SystemGuard
64 SystemGuard
2-47
Using SystemGuard