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IBM 7383 Manuals
Manuals and User Guides for IBM 7383. We have
1
IBM 7383 manual available for free PDF download: Installation And Service Manual
IBM 7383 Installation And Service Manual (488 pages)
Brand:
IBM
| Category:
Enclosure
| Size: 62.67 MB
Table of Contents
Table of Contents
5
Safety
9
Guidelines for Trained Service Technicians
11
Inspecting for Unsafe Conditions
11
Guidelines for Servicing Electrical Equipment
12
Safety Statements
13
Chapter 1. The IBM System X3500 M4 Type 7383 Server
19
The IBM Documentation CD
21
Hardware and Software Requirements
21
The Documentation Browser
21
Related Documentation
22
Notices and Statements in this Document
23
Server Features and Specifications
24
What Your Server Offers
27
Reliability, Availability, and Serviceability
31
IBM Systems Director
32
Server Controls, Leds, and Power
33
Front View
33
Operator Information Panel
35
Light Path Diagnostics Panel
36
Rear View
37
Server Power Features
40
Turning on the Server
40
Turning off the Server
41
Chapter 2. Installing Optional Devices
43
Instructions for IBM Business Partners
44
Sending DSA Data to IBM
44
Server Components
45
System-Board Internal Connectors
45
System-Board External Connectors
47
System-Board Switches and Jumpers
47
System-Board Leds and Controls
49
Hard Disk Drive Backplane Connectors
50
Installation Guidelines
52
System Reliability Guidelines
54
Working Inside the Server with the Power on
54
Handling Static-Sensitive Devices
55
Opening the Bezel Media Door
55
Removing the Left-Side Cover
57
Removing the Air Baffle
58
Removing the Fan Cage Assembly
59
Installing a Simple-Swap Fan
61
Hard Disk Drive Installation
63
Installing a 2.5-Inch Hot-Swap Hard Disk Drive
70
Installing a 3.5-Inch Hot-Swap Hard Disk Drive
71
Installing a 3.5-Inch Simple-Swap Hard Disk Drive
73
Installing a DVD Drive
74
Installing an Optional Tape Drive
76
Memory Module Installation
77
DIMM Installation Sequence
81
Memory Mirrored Channel
81
Memory Rank Sparing
82
Installing a DIMM
83
Installing a PCI-X Bracket
85
Installing an Adapter
88
Installing an Adapter on the PCI-X Bracket
90
Installing an Optional Serveraid Adapter Memory Module
92
Installing a RAID Adapter Battery or Flash Power Module Remotely in the Server
93
Installing the Microprocessor 2 Expansion Board
95
Installing a Microprocessor and Heat Sink
101
Thermal Grease
107
Installing a Hot-Swap Power Supply
108
Installing a USB Embedded Hypervisor Flash Device
111
Completing the Installation
112
Replacing the Fan Cage Assembly
113
Replacing the Air Baffle
115
Replacing the Left-Side Cover
116
Connecting the Cables
117
Updating the Server Configuration
118
Chapter 3. Configuration Information and Instructions
119
Updating the Firmware
119
Configuring the Server
120
Using the Serverguide Setup and Installation CD
122
Serverguide Features
122
Setup and Configuration Overview
123
Typical Operating-System Installation
123
Installing Your Operating System Without Using Serverguide
124
Using the Setup Utility
124
Starting the Setup Utility
124
Setup Utility Menu Choices
125
Passwords
129
Using the Boot Manager
131
Starting the Backup Server Firmware
131
The Updatexpress System Pack Installer
132
Changing the Power Policy Option to the Default Settings after Loading UEFI Defaults
132
Using the Integrated Management Module
133
Using the Remote Presence and Blue-Screen Capture Features
134
Obtaining the IMM Host Name
135
Obtaining the IP Address for the IMM
135
Logging on to the Web Interface
136
Using the Embedded Hypervisor
137
Configuring the Ethernet Controller
138
Enabling Features on Demand Ethernet Software
138
Enabling Features on Demand RAID Software
138
Configuring RAID Arrays
138
IBM Advanced Settings Utility Program
139
Updating IBM Systems Director
139
Installing a Newer Version
140
Installing Updates with Your Management Server Is Connected to the Internet
140
Installing Updates with Your Management Server Is Not Connected to the Internet
140
Updating the Universal Unique Identifier (UUID)
141
Updating the DMI/SMBIOS Data
143
Chapter 4. Troubleshooting
147
Start here
147
Diagnosing a Problem
147
Undocumented Problems
149
Service Bulletins
150
Checkout Procedure
150
About the Checkout Procedure
150
Performing the Checkout Procedure
151
Diagnostic Tools
152
Light Path Diagnostics
154
Light Path Diagnostics Leds
155
Power-Supply Leds
160
System Pulse Leds
161
Event Logs
162
Viewing Event Logs through the Setup Utility
163
Viewing Event Logs Without Restarting the Server
163
Clearing the Event Logs
164
Uefi/Post
165
IBM Dynamic System Analysis
165
DSA Editions
166
Running DSA Preboot Diagnostic Programs
167
Diagnostic Text Messages
168
Viewing the Test Log Results and Transferring the DSA Collection
168
Automated Service Request (Call Home)
168
IBM Electronic Service Agent
169
Error Messages
169
Troubleshooting by Symptom
169
CD/DVD Drive Problems
170
General Problems
170
Hard Disk Drive Problems
171
Hypervisor Problems
172
Intermittent Problems
172
Keyboard, Mouse, or USB-Device Problems
173
Memory Problems
174
Microprocessor Problems
176
Monitor Problems
176
Network Connection Problems
178
Optional-Device Problems
178
Power Problems
180
Serial Port Problems
181
Serverguide Problems
182
Software Problems
183
Universal Serial Bus (USB) Port Problems
184
Solving Power Problems
184
Solving Ethernet Controller Problems
185
Solving Undetermined Problems
186
Problem Determination Tips
187
Recovering the Server Firmware (UEFI Update Failure)
188
In-Band Manual Recovery Method
188
In-Band Automated Boot Recovery Method
189
Out-Of-Band Method
190
Automated Boot Recovery (ABR)
190
Nx-Boot Failure
190
Chapter 5. Parts Listing, IBM System X3500 M4 Type 7383
191
Replaceable Server Components
191
Structural Parts
196
Power Cords
197
Chapter 6. Removing and Replacing Components
201
Returning a Device or Component
201
Opening the Bezel Media Door
201
Closing the Bezel Media Door
203
Internal Cable Routing and Connectors
204
Power Cable Connection
204
Operator Information Panel Cable Connection
205
Light Path Diagnostics Panel Cable Connection
205
Tape Drive Cable Connection
206
DVD Drive Cable Connection
208
Hard Disk Drive Cable Connection
209
Fan Cage Power Cable Connection
221
Left-Side Cover/Power Cut-Off Switch Assembly Cable Connection
222
Removing and Replacing Server Components
222
Removing the Left-Side Cover
222
Installing the Left-Side Cover
223
Removing the Bezel
224
Installing the Bezel
226
Turning the Stabilizing Feet
227
Removing the Air Baffle
228
Installing the Air Baffle
229
Removing a RAID Adapter Battery or Flash Power Module Holder
231
Installing a RAID Adapter Battery or Flash Power Module Holder
233
Removing and Replacing Tier 1 Crus
234
Removing and Installing Drives
234
Removing a 2.5-Inch Hot-Swap Hard Disk Drive
240
Installing a 2.5-Inch Hot-Swap Hard Disk Drive
241
Removing a 3.5-Inch Hot-Swap Hard Disk Drive
243
Installing a 3.5-Inch Hot-Swap Hard Disk Drive
244
Removing a 3.5-Inch Simple-Swap Hard Disk Drive
245
Installing a 3.5-Inch Simple-Swap Hard Disk Drive
246
Removing a DVD Drive
248
Installing a DVD Drive
249
Removing an Optional Tape Drive
251
Installing an Optional Tape Drive
252
Removing a SAS/SATA 8 Pac HDD Option
253
Installing a SAS/SATA 8 Pac HDD Option
254
Removing an Adapter
256
Removing an Adapter on the PCI-X Bracket
258
Installing an Adapter
260
Installing an Adapter on the PCI-X Bracket
263
Removing a Remotely Installed RAID Adapter Battery or Flash Power Module
265
Installing a RAID Adapter Battery or Flash Power Module Remotely in the Server
266
Removing an Optional Serveraid Adapter Memory Module
269
Installing an Optional Serveraid Adapter Memory Module
270
Removing a PCI-X Bracket
271
Installing a PCI-X Bracket
273
Removing a Simple-Swap Fan
276
Installing a Simple-Swap Fan
277
Removing the System Battery
280
Installing the System Battery
281
Removing the USB Cable and Light Path Diagnostics Assembly
284
Installing the USB Cable and Light Path Diagnostics Assembly
285
Removing the Light Path Diagnostics Assembly
287
Installing the Light Path Diagnostics Assembly
288
Removing the USB Cable Assembly
290
Installing the USB Cable Assembly
292
Removing the 2.5-Inch Hard Disk Drive Backplane
293
Installing the 2.5-Inch Hard Disk Drive Backplane
295
Removing the 3.5-Inch Hard Disk Drive Backplane
297
Installing the 3.5-Inch Hard Disk Drive Backplane
298
Removing the 3.5-Inch Hard Disk Drive Backplate Assembly
300
Installing the 3.5-Inch Hard Disk Drive Backplate Assembly
301
Removing a Hot-Swap Power Supply
303
Installing a Hot-Swap Power Supply
305
Removing the Operator Information Panel Assembly
308
Installing the Operator Information Panel Assembly
310
Removing a Memory Module
311
Memory Module Installation
312
DIMM Installation Sequence
315
Memory Mirrored Channel
316
Memory Rank Sparing
317
Installing a DIMM
318
Removing a USB Embedded Hypervisor Flash Device
320
Installing a USB Embedded Hypervisor Flash Device
321
Removing the Fan Cage Assembly
322
Installing the Fan Cage Assembly
324
Removing the Left-Side Cover/Power Cut-Off Switch Assembly
326
Installing the Left-Side Cover/Power Cut-Off Switch Assembly
327
Removing and Replacing Tier 2 Crus
329
Removing the Power Paddle Card
329
Installing the Power Paddle Card
331
Removing a Microprocessor and Heat Sink
333
Installing a Microprocessor and Heat Sink
337
Thermal Grease
343
Removing the Microprocessor 2 Expansion Board
344
Installing the Microprocessor 2 Expansion Board
346
Removing a Heat-Sink Retention Module
352
Installing a Heat-Sink Retention Module
353
Removing the System Board
354
Installing the System Board
357
Appendix A. UEFI/POST Error Codes
361
Appendix B. DSA Messages
379
Appendix C. Integrated Management Module II (IMM2) Error Messages
417
Appendix D. Getting Help and Technical Assistance
467
Before You Call
467
Using the Documentation
468
Getting Help and Information from the World Wide Web
468
How to Send DSA Data to IBM
468
Creating a Personalized Support Web Page
469
Software Service and Support
469
Hardware Service and Support
469
IBM Taiwan Product Service
469
Notices
471
Trademarks
472
Important Notes
472
Particulate Contamination
473
Documentation Format
474
Telecommunication Regulatory Statement
474
Electronic Emission Notices
475
Federal Communications Commission (FCC) Statement
475
Industry Canada Class a Emission Compliance Statement
475
Avis de Conformité à la Réglementation D'industrie Canada
475
Australia and New Zealand Class a Statement
475
European Union EMC Directive Conformance Statement
476
Germany Class a Statement
476
Japan VCCI Class a Statement
477
Japan Electronics and Information Technology Industries Association (JEITA) Statement
478
Korea Communications Commission (KCC) Statement
478
Russia Electromagnetic Interference (EMI) Class a Statement
478
People's Republic of China Class a Electronic Emission Statement
478
Taiwan Class a Compliance Statement
479
Index
481
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