Print Heads Stop Moving; What To Do First; If The Print Heads Still Do Not Move - Roland TrueVIS VG-640 User Manual

Print Heads Stop Moving

If the print-head carriage stops over the platen, take action immediately to prevent the heads
from drying out.

What to Do First

Switch the sub power off, then back on again. If the media is jammed, also remove the media.
If the print heads move to the home position (inside the cover R), it means the operation has ended successfully.

If the Print Heads Still Do Not Move

Try switching off the main power, then again switching on the main power, followed by the sub power.

If the Print Heads Still Do Not Move

If the heads still do not move, carry out the following emergency response measure, and then contact your
authorized Roland DG Corp. dealer.
Procedure
A
Switch off the main power, and then open the front cover.
B
Open the right cover.
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