• Roland DG Corporation assumes no responsibility for any direct or indirect loss or damage that may occur through use of this product, regardless of any

failure to perform on the part of this product.

• Roland DG Corporation assumes no responsibility for any direct or indirect loss or damage that may occur with respect to any article made using this

product.

FA02013/R1-200611

http://www.rolanddg.com/

Table of Contents

Summary of Contents for Roland TrueVIS VF2-640

Page 1 • The operation manual and the product have been prepared and tested as much as possible. If you find any misprints or errors, please inform us. • Roland DG Corporation assumes no responsibility for any direct or indirect loss or damage that may occur through use of this product, regardless of any failure to perform on the part of this product.
Page 2: Table Of Contents
Contents 1. Basic Handling Methods......................6 1. Basic Information ..............................7 Part Names and Functions................................8 Printer Unit................................... 8 Operation Panel.................................. 13 Display Screen ..................................14 About the Media Used ................................15 Types of Media ................................... 15 Conditions for Usable Media.............................. 16 Menu List .....................................
Page 3 Contents Configuring Settings to Match the Properties of the Media......................74 Changing the Print Head Height ............................74 Using Transparent Media ..............................76 Using Hard-to-Dry Media ..............................79 Using Media That Wrinkles Easily/Does Not Move Smoothly .................... 80 Using Sticky Media ................................81 Preventing Ink Discharge Issues..............................
Page 4 Contents Important Notes on Handling and Use ............................122 Printer ....................................122 Ink Pouches ..................................123 Basic Maintenance Knowledge..............................124 Types and Timing of Maintenance ........................... 124 Measures When the Printer Is Not in Use for a Prolonged Period ................... 125 2.
Page 5 Contents Are the pinch rollers or the media clamps dirty? ......................172 Colors Are Unstable or Uneven ..............................173 Have you tried mixing the ink by shaking the pouch trays? ..................... 173 Is the media wrinkled? ..............................173 Was printing paused partway through? ........................... 173 Is the printer installed in a level and stable location? ......................
Page 6 Contents Printer Cannot Be Operated from the Operation Application ....................187 Is the printer's operation panel in use?..........................187 Is printer-side Bluetooth communication turned on?...................... 187 Is the operation application connected to a different printer? ..................187 Is the printer-side Bluetooth communication normal? ....................187 Is the distance between the printer and the mobile terminal too far?................
Page 7: Basic Handling Methods
1. Basic Handling Methods...
Page 8: Basic Information
1. Basic Information Part Names and Functions ........................8 Printer Unit ........................... 8 Operation Panel .......................... 13 Display Screen..........................14 About the Media Used......................... 15 Types of Media ........................... 15 Conditions for Usable Media ...................... 16 Menu List ............................. 17 Main Menu ..........................
Page 9: Part Names And Functions
Part Names and Functions Printer Unit Front Name Function overview Ink slot cover, ink slots Open this cover to access the slots in which the pouch trays are inserted. Leave this closed except when switching pouch trays. Front cover Open this when necessary, such as when loading media. In all other situa- tions, keep the front cover closed.
Page 10 Part Names and Functions Rear Name Function overview Main power switch Switch the main power on/off. Power-cord connector Use this to connect the power cable. Loading lever (rear) Operate this when you load media. Media holders Shafts Use these when you load media. Media stays Drain bottle Discharged fluid is stored in this bottle.
Page 11 Part Names and Functions Side Name Function overview Cleaning liquid slot Insert the pouch tray with the TR2 cleaning liquid pouch into this slot. Ethernet connector Use this to connect an Ethernet cable. 1. Basic Information...
Page 12 Part Names and Functions Front Cover Interior/Print Head Area Name Function overview Print light This light illuminates the front cover interior. This makes it easier to see the printing status. It flashes if a serious error occurs. P. 12 "Serious Errors Indicated by the Print Light" Print-head carriage The print heads are inside here.
Page 13 Part Names and Functions Name Function overview Apron This has a built-in dryer to speed up drying of the ink. Wiper Cleans the print heads during automatic cleaning and in similar sit- uations. Wiper tray This tray houses the TR2 cleaning liquid used to clean the wiper. It contains a tray pad.
Page 14: Operation Panel
Part Names and Functions Operation Panel Part Name Details Notation in this manual Display screen This displays various setting menus and W1200mm other information. 　　 Sub power switch This switches the printer on and off. (To switch the printer off, hold down the switch for one second or longer).
Page 15: Display Screen
Part Names and Functions Display Screen NORMAL CL. POWER Cursor Displays the setting to be changed. You can move it with the cursor keys. Direction mark You can select settings and switch screens by pressing the cursor keys indicating directions. ENTER mark Press [ENTER] to set the selected setting or execute the processing.
Page 16: About The Media Used
About the Media Used Types of Media In this manual, the paper used for output is called "media." The two main types of media used in this machine are shown below. • Roll media: Media wound onto a paper tube •...
Page 17: Conditions For Usable Media
*2 When using media with a width smaller than 275 mm (10.8 in.), load the media with the media clamps removed. *3 To use 2-inch media, the optional media flanges are required. For information about optional items, contact your authorized Roland DG Corporation dealer or visit our website (http://www.rolanddg.com/).
Page 18: Menu List
Menu List Main Menu Press [MENU]. MENU MENU PRESET PRESET PRESET NAME1 PRESET LOAD LOAD NAME1 LOAD NAME8 PRESET SAVE SAVE NAME1 SAVE NAME8 NAME8 MENU MEDIA GAP ADJ. MENU CALIBRATION CALIBRATION CALIBRATION SETTING SETTING 0.00% +0.05% MENU MENU SUB MENU SAVE CANCEL 1.
Page 19 Menu List SUB MENU PERIODIC CL. PERIODIC CL. NONE PERIODIC CL. PAGE PERIODIC CL. PERIODIC CL. SUB MENU CLOCK CLOCK CLOCK CLOCK CLOCK SUB MENU SLEEP INTERVAL SLEEP INTERVAL 15min 15min EMPTY (*1) SUB MENU MAINTENANCE MAINTENANCE MAINTENANCE MAINTENANCE MAINTENANCE MAINTENANCE (*1) This is only displayed when you are using eight colors (CMYKLcLmLkW or CMYKLkOrGrW).
Page 20 Menu List MENU MODEL XX-XXX XXXXXXX XXXX XXXX XXXX FIRMWARE Ver. X.XX NETWORK IP ADDRESS IP ADDRESS IP ADDRESS XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX SUBNET MASK SUBNET MASK NETWORK SUBNET MASK XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX NETWORK XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX NETWORK MAC ADDRESS XXXXXXXXXXXX MAC ADDRESS BLUETOOTH BLUETOOTH DISABLE MENU...
Page 21: Function Menu
Menu List Function Menu Press [FUNCTION]. FUNCTION (*1) FUNCTION CLEANING CLEANING (*1) CLEANING NORMAL CL. NORMAL CL. CLEANING MEDIUM CL. MEDIUM CL. CLEANING POWERFULL CL. POWERFUL CL. CLEANING MANUAL CL. FUNCTION (*1) FUNCTION POWER PRINT DRYER (*2) FUNCTION PRINT LIGHT PRINT LIGHT AUTO (*1) This is displayed when the width of the media is displayed after the media has been loaded.
Page 22: Language And Unit Menu
Menu List Language and Unit Menu Hold down [MENU] and switch on the sub power. MENU LANGUAGE JAPANESE 1. Basic Information...
Page 23: Basic Operations
2. Basic Operations Power Supply Operations........................23 Turning the Power On......................... 23 Turning the Power Off......................... 24 Precautions When Operating the Power Supply ................ 25 Sleep Mode (Power-saving Feature) ................... 26 Setup of Media............................. 27 Setup of Roll Media ........................27 Setup of Sheet Media .........................
Page 24: Power Supply Operations
Power Supply Operations Turning the Power On When output is not being performed, remove any loaded media or switch off the sub WARNING power. The continued application of heat at a single location may cause the release of toxic gases from the media or pose a fire hazard.
Page 25: Turning The Power Off
Power Supply Operations Turning the Power Off When output is not being performed, remove any loaded media or switch off the sub WARNING power. The continued application of heat at a single location may cause the release of toxic gases from the media or pose a fire hazard.
Page 26: Precautions When Operating The Power Supply
Power Supply Operations Precautions When Operating the Power Supply IMPORTANT Always keep the main power switched on. Never switch off the main power. Leaving the main power enables automatic maintenance to be carried out periodically. If the automatic maintenance is not carried out, it may result in the breakdown of this machine, such as the breakdown of the print heads.
Page 27: Sleep Mode (Power-Saving Feature)
Power Supply Operations Sleep Mode (Power-saving Feature) This machine is provided with a power-saving feature that switches to a low-power "sleep mode" when a fixed interval passes with no operation. The factory default for the time after which the machine switches to sleep mode is 30 minutes.
Page 28: Setup Of Media
The media holders of this machine are designed to be used exclusively with media that has a paper tube (core) with an inner diameter of 3 inches. To use 2-inch media, the optional media flanges are required. For information about optional items, contact your authorized Roland DG Corporation dealer or visit our website ( http:// www.rolanddg.com/...
Page 29 Setup of Media Place the media on the media stays. Point Place the media stays at positions that are 1/4 the length of the media from each end of the media. IMPORTANT Do not leave media on the media stays for a long period of time. Doing so may lead to the media becoming deformed. Exercise caution.
Page 30 If you change the media holder adjuster position by mistake, contact your authorized Roland DG Corporation dealer. : Media holder adjuster...
Page 31 Setup of Media Determine the positions of the media. Procedure Align the left edge of the media with the mark. Move the media holders so that the edge of the media is on the right side of the mark. Hold the media holders from the outside and move them. Do not hold places other than those instructed.
Page 32 Setup of Media Pass the leading edge of the media between the pinch rollers ( ) and the grit rollers ( Lower the loading lever (rear). The media is held in place. At this time, the message [PRESS ENTER KEY TO SETUP] is displayed on the screen, but do not press [EN- TER] yet.
Page 33 Setup of Media Make sure the right edge of the media is in line with the guide line. Point If you want to readjust the media position before securing it in place, redo the procedure from step 2-1. If you just hold the media to readjust its position forcibly, the media will be skewed during printing or will come loose, which will affect the printing quality.
Page 34 Setup of Media IMPORTANT Be sure to use the media clamps when you load media. If you attach the media clamps directly before printing after the media setup is complete, the machine may print on the media clamps. MEMO Press down on the bent part of the media clamps to lift up both of their edges. Move the media clamps to the left and right with both edges lifted up.
Page 35: Setup Of Sheet Media
Setup of Media Setup of Sheet Media Load the sheet media on the printer. When you have finished loading the media, [SETUP] lights. This work is refer- red to as "Setup of Media." Determine the positions of the media (sheet media). Procedure Open the front cover.
Page 36 Setup of Media Lower the loading lever (rear). The media is held in place. At this time, the message [PRESS ENTER KEY TO SETUP] is displayed on the screen, but do not press [EN- TER] yet. Proceed to the next step. (Move to the front of the printer.) Gently hold down the media and raise the loading lever (front).
Page 37 Setup of Media Make sure the right edge of the media is in line with the guide line. Lower the loading lever (front). The media is held in place. At this time, the message [PRESS ENTER KEY TO SETUP] is displayed on the screen, but do not press [EN- TER] yet.
Page 38 Setup of Media IMPORTANT Be sure to use the media clamps when you load media. If you attach the media clamps directly before printing after the media setup is complete, the machine may print on the media clamps. MEMO Press down on the bent part of the media clamps to lift up both of their edges. Move the media clamps to the left and right with both edges lifted up.
Page 39: Separating The Media
Setup of Media Separating the Media Procedure Close the front cover. Check that [SETUP] is lit. Press [FUNCTION]. Press [▼] several times to display the screen shown below. FUNCTION SHEET CUT Press [ENTER]. When you press [ENTER], the media moves from position to a position above the separating line ( and is separated.
Page 40: What To Do First After Installation
What to Do First after Installation Accurately Adjusting the Misalignment of the Ink Landing Position This adjusts the misalignment of the ink landing position. This adjustment must be performed in the following cases. • When using this machine for the first time •...
Page 41 What to Do First after Installation Set the correction values from "H1" to "H4." Press [◀] or [▶] to select a value from H1 to H4. Press [▲] or [▼] to select the correction value. When you have finished setting the correction values, press [ENTER]. The screen shown below appears again.
Page 42: Checking Before Output
Checking before Output LAN (Local Area Network) Settings Check that you can perform communication through the LAN (Local Area Network). The LAN is enabled if the status LED ( ) on the LAN connector located on the side of the printer is lit in green. Activity LED This flashes yellow while data is being received from the network.
Page 43: Preventing Sedimentation In Inks
Checking before Output Preventing Sedimentation in Inks The precipitation of the ingredients in the ink disables printing in normal color. So that the ink mixes well, shake the pouch tray horizontally with a stroke length of around 5 cm (2 in.) from each end of the tray. •...
Page 44: Pausing And Canceling Output
Pausing and Canceling Output You can pause and cancel output before it finishes. Pausing and Resuming Output IMPORTANT We do not recommend resuming printing because horizontal stripes are produced at the place where printing was paused. Procedure Press [PAUSE] before printing finishes. This pauses the printing operation.
Page 45: Canceling Output
Pausing and Canceling Output Canceling Output Procedure Press [PAUSE] before printing finishes. This pauses the printing operation. When the screen shown below appears, hold down [PAUSE] for 1 second or longer. TO CANCEL HOLD DOWN PAUSE KEY This cancels the printing operation. Stop sending the output data from the computer.
Page 46: Ink Pouch/Tr2 Cleaning Liquid Pouch Replacement
Ink Pouch/TR2 Cleaning Liquid Pouch Replace- ment Out-of-ink Warnings If Using 8 Colors (CMYKLcLmLkW, CMYKLcLmLkOr, or CMYKLkOrGrW) or 7 Colors (CMYKLkOrGr) When an ink pouch runs out, printing pauses and a warning beep sounds. 1 2 3 4 5 6 7 8 If an ink runs out, the numbers of the color that has run out flash.
Page 47: Out-Of-Tr2-Cleaning-Liquid Warnings
Ink Pouch/TR2 Cleaning Liquid Pouch Replacement Out-of-TR2-cleaning-liquid Warnings If the TR2 cleaning liquid runs out, the cleaning liquid slot light flashes. After some time, a message requesting that you replace the TR2 cleaning liquid will be displayed on the screen. CHANGE SOLCL-LIQUID "CL-LIQUID FOR WIPER"...
Page 48: Ink Pouch Replacement
Ink Pouch/TR2 Cleaning Liquid Pouch Replacement Ink Pouch Replacement Never store ink, cleaning liquid, or discharged fluid in any of the following locations. WARNING • Any location exposed to open flame • Any location where high temperature may occur • Near bleach or any other such oxidizing agent or explosive material •...
Page 49 Ink Pouch/TR2 Cleaning Liquid Pouch Replacement Gently shake the new ink pouch. During storage, the ink components may have precipitated. When replacing an ink pouch, gently shake the new ink pouch to mix its contents before setting the ink pouch in the tray. IMPORTANT Never reuse an ink pouch when the machine shows a sign indicating no ink.
Page 50: Tr2 Cleaning Liquid Pouch Replacement
Ink Pouch/TR2 Cleaning Liquid Pouch Replacement TR2 Cleaning Liquid Pouch Replacement Never store ink, cleaning liquid, or discharged fluid in any of the following locations. WARNING • Any location exposed to open flame • Any location where high temperature may occur •...
Page 51 Ink Pouch/TR2 Cleaning Liquid Pouch Replacement 2. Basic Operations...
Page 52: Output Method
2. Output Method...
Page 53: Printing Method
1. Printing Method Preparations before Printing Output ....................53 Printing Tests and Normal Cleaning .................... 53 Printing Output ............................ 56 Step 1: Batch Settings for Printing ....................56 Step 2: Starting Output ....................... 65 1. Printing Method...
Page 54: Preparations Before Printing Output
Preparations before Printing Output Printing Tests and Normal Cleaning Perform a printing test. Before you carry out actual printing, perform a printing test to ensure no dot drop-out or dot displacement occurs. If dot drop-out or dot displacement occurs, perform cleaning of the print heads (normal cleaning). MEMO When performing printing tests successively, you can select "FEED"...
Page 55 Preparations before Printing Output Perform normal cleaning. Procedure Press [▼] to display the screen shown below. CLEANING NORMAL CL. Check for the group with dot drop-out or dot displacement by viewing the results of the printing test. The space from "A" to "B" is group A. The space from "B" to the right side is group B. MEMO If the printing-test results are difficult to interpret Check the results in a bright location, changing your line of vision.
Page 56 Preparations before Printing Output CLEANING NORMAL CL. Press [▲] to display the screen shown below. CLEANING TEST PRINT Press [ENTER]. Perform a printing test again to check whether the dot drop-out and dot displacement have been correct- Check to make sure the dot drop-out or dot displacement has been corrected. If the problem persists, try performing normal cleaning again.
Page 57: Printing Output
Printing Output Step 1: Batch Settings for Printing To ensure the optimal output according to the media size and type, you can configure various settings on this ma- chine. However, it is hard work to configure these settings one at a time. You can use the "MEDIA SETTING" menu to configure the absolute minimum of necessary items as a batch.
Page 58 Printing Output Set the print heater and dryer temperatures. Procedure Press [▲] or [▼] to set the "PRINT HEATER" temperature. Recommended temperature: 40°C (104°F) PRINT HEATER 30゜C 40゜C Press [ENTER] to confirm your entry. Press [▲] or [▼] to set the "DRYER" temperature. Recommended temperature: 45°C (113°F) DRYER 30゜C...
Page 59 Printing Output Adjust the print head height. Procedure Press [◀] to select "CHANGE." HEAD HGT LOW [CHANGE] NEXT Press [ENTER] to confirm your entry. You can select "NEXT" and press [ENTER] to skip the current menu and proceed to the next menu. When the following screen is displayed, open the front cover.
Page 60 Printing Output Perform position adjustment of the feed direction (reduce horizontal stripes). Feed direction means the feed direction of the media. Perform the correction adjusting to the media in advance because horizontal strips are more likely to occur during printing when the movement distance of the media changes subtly depending on the media’s thickness.
Page 61 Printing Output REDO ADJ.? [DONE] Press [ENTER] to confirm your entry. 1. Printing Method...
Page 62 Printing Output Adjust the misalignment of the ink landing position. Procedure Press [◀] to select "SET". MEDIA GAP ADJ. [SET] NEXT Press [ENTER] to confirm your entry. Printing of the test pattern starts. You can select "NEXT" and press [ENTER] to skip the current menu and proceed to the next menu. Press [ENTER].
Page 63 Printing Output Set the drying method and time after printing. Procedure Press [▲] or [▼] to select "ENABLE" or "DISABLE". Set whether the media should be fed until the trailing edge of the printed area is put on the dryer after the 1st page is printed.
Page 64 Printing Output Save the settings as a preset. Procedure Press [◀] to select "SAVE". PRESET [SAVE] NEXT Press [ENTER] to confirm your entry. If you select "NEXT" and press [ENTER], the screen in step 7 is displayed, and the settings you have select- ed up to this point are not saved as a preset.
Page 65 Printing Output Canceling Batch Settings before They Are Completed Procedure Press [MENU] during setup. Press [◀] to select "YES". QUIT SETTING [YES] Press [ENTER] to confirm your entry. The screen shown below appears again. MENU MEDIA SETTING Selecting "NO" in step 2 returns you to the screen that was displayed when you pressed [MENU]. MEMO Even if you cancel media settings before they are completed, the values set so far will be saved.
Page 66: Step 2: Starting Output
Printing Output Step 2: Starting Output Never touch the print-head carriage while output is in progress. CAUTION The print-head carriage moves at high speed. Coming into contact with the moving carriage may cause injury. Procedure In the case of output for the first time on that day, shake the white ink pouch tray. Remove just the pouch tray for the white ink, shake the pouch tray 50 times (about 20 seconds), and then reinsert this pouch tray.
Page 67 Printing Output MEMO When you send the output data, "FILLING" or "CLEANING" may be displayed on the screen. These indicate the prepara- tion operations performed before output. Output will begin after the time displayed on the screen elapses. IMPORTANT Output Is Not Possible in These Situations •...
Page 68: Optimizing Quality And Efficiency
3. Optimizing Quality and Effi- ciency...
Page 69: Optimizing The Output Quality
1. Optimizing the Output Quality Using the Correction Functions......................69 Adjusting the Misalignment of the Ink Landing Position ............69 Accurately Adjusting the Misalignment of the Ink Landing Position .......... 70 Reducing Horizontal Bands (Feed Correction Function) ............. 72 Configuring Settings to Match the Properties of the Media ..............74 Changing the Print Head Height ....................
Page 70: Using The Correction Functions
Using the Correction Functions To optimize the output quality, it is effective to use some correction functions. Adjusting the Misalignment of the Ink Landing Position This adjusts the landing position of the ink discharged from the print heads. The landing position varies according to the print head height and the thickness of the media, so we recommend that you make corrections to match the media you are using.
Page 71: Accurately Adjusting The Misalignment Of The Ink Landing Position
Using the Correction Functions Accurately Adjusting the Misalignment of the Ink Landing Position This adjusts the landing position of the ink discharged from the print heads. You can make adjustments more accu- rately than [MEDIA GAP ADJ. SIMPLE SETTING]. The landing position varies according to the print head height and the thickness of the media, so we recommend that you make corrections to match the media you are using.
Page 72 Using the Correction Functions Set the correction values from "H1" to "H4." Press [◀] or [▶] to select a value from H1 to H4. Press [▲] or [▼] to select the correction value. When you have finished setting the correction values, press [ENTER]. The screen shown below appears again.
Page 73: Reducing Horizontal Bands (Feed Correction Function)
Using the Correction Functions Reducing Horizontal Bands (Feed Correction Function) Perform corrections to make the band-shaped "stripes" on the printed surface less noticeable. The band-shaped "stripes" are called "horizontal bands" or "banding." Horizontal bands are caused by the subtle changes in the movement distance that occur when feeding the media depending on the media's thickness and the temperature of the dryer.
Page 74 Using the Correction Functions Press [◀] or [▼] to display the screen shown below. CALIBRATION TEST PRINT Press [ENTER]. Printing of the test pattern starts. Check the test pattern to see whether the correction was successful. Check that the gap and overlap are the smallest for the figure indicated by " "...
Page 75: Configuring Settings To Match The Properties Of The Media
Configuring Settings to Match the Properties of the Media Changing the Print Head Height This adjusts the print head height when printing on thick media and to prevent media that is wrinkled or comes loose from the platen from contacting the print heads. You can select the print head height from "LOW", "MIDDLE"...
Page 76 Configuring Settings to Match the Properties of the Media MEMO • Default setting: LOW • If degradation of printing quality occurs after raising the print head height, refer to the following page and try optimiz‐ ing the quality. RELATED LINKS ・ ...
Page 77: Using Transparent Media
Configuring Settings to Match the Properties of the Media Using Transparent Media You can even set up transparent media by setting "SHEET TYPE" to "CLEAR" and manually setting the media width and the loading position. Normally, detecting the leading and trailing edges of the media enables you to verify the presence of the media, and the media is then ready for setup.
Page 78 Configuring Settings to Match the Properties of the Media Press [MENU] to go back to the original screen. MEMO • Default setting: "1625 mm" • When you select the "CLEAR" setting, printing is performed with media assumed to be at the set media width. Set "SHEET WIDTH" correctly according to the actual media width.
Page 79 Configuring Settings to Match the Properties of the Media The print heads are forcibly returned to the home position to prevent them from drying out. In this case, perform the procedure again from step 2. MEMO To quit the procedure for setting the position of the right edge of the media Close the front cover.
Page 80: Using Hard-To-Dry Media
Configuring Settings to Match the Properties of the Media Using Hard-to-Dry Media This setting is used to extend the drying time when the ink dries poorly even if the dryer is used. Procedure Press [MENU]. Press [▼] several times to display the screen shown below. MENU SUB MENU Press [▶] once, and then press [▼] several times to display the screen shown below.
Page 81: Using Media That Wrinkles Easily/Does Not Move Smoothly
Configuring Settings to Match the Properties of the Media Using Media That Wrinkles Easily/Does Not Move Smoothly The platen uses suction to grip the media and keep it stable. The suction force can be adjusted corresponding to the nature and condition of the media. Procedure Press [MENU].
Page 82: Using Sticky Media
Configuring Settings to Match the Properties of the Media Using Sticky Media This setting is used to peel off the media before starting printing when using media that sticks easily to the platen. This setting is effective to prevent media jams. Note, however, that peeling off the media may cause unstable media feed.
Page 83: Preventing Ink Discharge Issues
Preventing Ink Discharge Issues Preventing Soiling of the Media, Dot Drop-out, and Dot Displacement Printing by removing the ink buildup on the print head surface before or during printing prevents soiling of the media, dot drop-out, and dot displacement. In the following cases, ink tends to collect on the surface of the print heads. •...
Page 84: Adjusting The Ink-Drying Method
MEMO By using an auxiliary drying unit, you can speed up the drying of the ink more. For information about purchasing an auxiliary drying unit, contact your authorized Roland DG Corporation dealer or visit our website ( http://rolanddg.com/ RELATED LINKS ・ ...
Page 85: Setting The Print Heater Temperature
Adjusting the Ink-drying Method Setting the Print Heater Temperature Setting the temperature of the print heater appropriately improves ink adhesion and inhibits smudging. • With the default settings, simply switching on the power does not make the dryer warm up to the set temper- ature.
Page 86: Setting The Dryer Temperature
Adjusting the Ink-drying Method Setting the Dryer Temperature Setting the temperature of the dryer appropriately makes the ink dry fast. • With the default settings, simply switching on the power does not make the dryer warm up to the set temper- ature.
Page 87: Hints And Tips For Temperature Control
Adjusting the Ink-drying Method Hints and Tips for Temperature Control The optimal temperature for the media heating system varies according to such factors as the type of media and the settings of the software RIP. Relationship between the quality settings of the software RIP and temperature If smudging or poor drying occur even after raising the temperature, try setting the printing quality of the software RIP to higher image quality.
Page 88: Setting The Temperature During Preheating
Adjusting the Ink-drying Method Setting the Temperature during Preheating Preheating: State in which the main power and the sub power are switched on and [SETUP] is not lit (state in which the media setup is not completed). Procedure Press [MENU]. Press [▼] several times to display the screen shown below.
Page 89: Drying The Trailing Edge Of The Printing Area On The Dryer
Adjusting the Ink-drying Method Drying the Trailing Edge of the Printing Area on the Dryer To dry the ink thoroughly, configure the settings so that the media is fed until the trailing edge of the printed area is put on the dryer after the printing is finished. Procedure Press [MENU].
Page 90: Setting The Drying Time After Printing
Adjusting the Ink-drying Method Setting the Drying Time after Printing To dry the ink thoroughly, set the drying time after the 1st page is printed. Procedure Press [MENU]. Press [▼] several times to display the screen shown below. MENU HEATER MENU Press [▶] once, and then press [▼] several times to display the screen shown below.
Page 91: Switching Off The Print Heater And Dryer Together
Adjusting the Ink-drying Method Switching Off the Print Heater and Dryer Together This setting is useful when you want to switch off the media heating systems collectively. Setting "POWER" to "OFF" in the heater settings will make it impossible to set the temperature of the print heater and dryer. Procedure Press [FUNCTION].
Page 92: Using An Auxiliary Drying Unit
Press [MENU] to go back to the original screen. MEMO • Default setting: DISABLE • For recommended auxiliary drying unit models, contact your authorized Roland DG Corporation dealer or visit our website ( http://www.rolanddg.com/ • For details on how to use the auxiliary drying unit, refer to the documentation of the drying unit you are using.
Page 93: Using A Blower-Fan Unit
MEMO • Default setting: DISABLE • For recommended blower-fan unit models, contact your authorized Roland DG Corporation dealer or visit our website http://www.rolanddg.com/ • For details on how to use the blower-fan unit, refer to the documentation of the blower-fan unit you are using.
Page 94: Optimizing Work Efficiency
2. Optimizing Work Efficiency Using Presets............................94 Saving the Current Settings in Presets ..................94 Loading and Outputting a Preset ....................96 Adjusting the Output-start Location ....................97 Setting the Base Point......................... 97 Reducing Output Time ......................... 99 Speeding Up Output for Narrow Media..................99 Adjusting the Printing Area........................
Page 95: Using Presets
Using Presets Saving the Current Settings in Presets Using the [PRESET] menu lets you easily change a wide variety of settings to optimize them for the media. Up to eight types of presets can be saved. You can assign a name to each one. Using media names for these may aid recognition and clarity.
Page 96 Using Presets Menu item Reference page [FEED FOR DRY] P. 88 "Drying the Trailing Edge of the Printing Area on the Dryer" [DRYING TIME] P. 89 "Setting the Drying Time after Printing" [MEDIA GAP ADJ. SIMPLE SETTING] P. 69 "Adjusting the Misalignment of the Ink Landing Po- sition"...
Page 97: Loading And Outputting A Preset
Using Presets Loading and Outputting a Preset This loads a saved preset from among the eight types of presets. If you load a preset while [SETUP] is lit, [SETUP] flashes. After that, when the setup operation is complete, [SETUP] returns to being lit. Procedure Press [MENU].
Page 98: Adjusting The Output-Start Location
Adjusting the Output-start Location Setting the Base Point Set the base point in order to determine the area on the loaded media in which to print (the output area). The base point ( ) indicates the right edge of the output area ( : media feed direction, : print-head car- riage movement direction).
Page 99 Adjusting the Output-start Location W1100mm 2. Optimizing Work Efficiency...
Page 100: Reducing Output Time
Reducing Output Time Speeding Up Output for Narrow Media This shortens output time by reducing the width of head movement to the minimum necessary. This is effective when the width of the media or the output data is narrow. Procedure Press [MENU].
Page 101: Adjusting The Printing Area
Adjusting the Printing Area Set the margins. This sets the distance from the left or right media clamp to the corresponding left or right edge of the printing area. Procedure Press [MENU]. Press [▼] several times to display the screen shown below. MENU SUB MENU Press [▶] once, and then press [▼] several times to display the screen shown below.
Page 102: Using The Media Take-Up Unit
• The media take-up unit (hereinafter referred to as the "take-up unit") is an optional item. • For information on how to assemble, install, and operate the take-up unit, refer to the take-up unit user's manual. • For recommended take-up unit models, contact your authorized Roland DG Corporation dealer or visit our website ( http://www.rolanddg.com/...
Page 103: Performing Operations From The Dedicated Mobile Operation Application
Japanese, English, French, German, Italian, Peninsular Spanish, Latin American Spanish guages Communication Bluetooth 4.0 LE method The mobile terminal you are using must support the above communication method. For the latest information, visit the Roland DG Corporation website ( http://www.rolanddg.com/ 2. Optimizing Work Efficiency...
Page 104: Downloading The Operation Application
Performing Operations from the Dedicated Mobile Operation Application Downloading the Operation Application Visit the following URL or scan the QR code to download the app. • Android: https://play.google.com/store/apps/details?id=rolanddg.co.jp.mobilepanel • iOS: https://itunes.apple.com/jp/app/roland‐dg‐mobile‐panel‐2/id1453358233 2. Optimizing Work Efficiency...
Page 105: Using The Operation Application
Performing Operations from the Dedicated Mobile Operation Application Using the Operation Application Procedure Check that this machine is turned on. Turn on Bluetooth communication on the machine. P. 117 "Turning on Bluetooth Communication" Turn on Bluetooth communication on the mobile terminal you are using. For information on how to configure the settings, refer to the documentation for the mobile terminal you are using.
Page 106: Important Notes On Using The Operation Application
P. 117 "Turning on Bluetooth Communication" • Using Bluetooth communication in the vicinity of TVs or radios may lead to noise in the image or audio. • Roland DG Corporation accepts no responsibility for the leakage of information during a connection using Bluetooth technology.
Page 107 Performing Operations from the Dedicated Mobile Operation Application • While the Bluetooth connection is established, do not cover the mobile terminal with your hand or anything else. Doing so may hinder the Bluetooth connection. Other important notes • Bluetooth communication may increase the mobile terminal's battery consumption. •...
Page 108: Other Useful Functions
Other Useful Functions Using the Print Light (Interior Light) You can select the status of the light that shines on the platen. Procedure Press [FUNCTION]. Press [▲] to display the screen shown below. FUNCTION PRINT LIGHT Press [▶] to display the screen shown below. PRINT LIGHT AUTO AUTO...
Page 109: Performing Printing Tests Arranged Horizontally
Other Useful Functions Performing Printing Tests Arranged Horizontally When performing printing tests successively, you can select "FEED" (vertical printing) or "SCAN" (horizontal print- ing) as the print position for the second and later tests in comparison to the first test. If you are using the optional media take-up unit, printing tests will be printed with the "FEED"...
Page 110: Using Media Flanges For Paper Tubes (Cores) With An Internal Diameter Of 2 Inches
Using Media Flanges for Paper Tubes (Cores) with an Internal Diameter of 2 Inches The media flanges for paper tubes (cores) with an internal diameter of 2 inches are optional items. For information about purchasing them, contact your authorized Roland DG Corporation dealer or visit our website (http:// www.rolanddg.com/).
Page 111: Optimizing Operation Management
3. Optimizing Operation Man- agement Managing the Operations Appropriately and Efficiently..............111 Setting the Current Date/Time and Using It for Maintenance..........111 Displaying the Amount of Media Remaining ................112 Making Sure to Verify the Setting for the Amount Remaining Every Time the Media Is Changed ............................
Page 112: Managing The Operations Appropriately And Efficiently
Managing the Operations Appropriately and Effi- ciently Setting the Current Date/Time and Using It for Maintenance Set the current date/time. By setting this, when you perform a printing test the printing test date and time will be printed alongside the printed test pattern. When the message "TIME FOR MAINTENANCE" is displayed, the date/ time of the previous manual cleaning will be displayed.
Page 113: Displaying The Amount Of Media Remaining
Managing the Operations Appropriately and Efficiently Displaying the Amount of Media Remaining You can display how much of the media in use is left. By setting the amount of media currently remaining at the start, the amount remaining will be constantly displayed on the screen until it reaches zero. If you remove the media or cancel media loading by raising the loading lever, the amount remaining at that time flashes on the screen.
Page 114: Making Sure To Verify The Setting For The Amount Remaining Every Time The Media Is Changed
Managing the Operations Appropriately and Efficiently Making Sure to Verify the Setting for the Amount Remaining Every Time the Media Is Changed Set the machine to display the amount of media remaining every time the media is changed. Setting this menu item to "ENABLE" can keep you from forgetting to redo the setting when you change the media. However, be sure to also set the "SHEET TYPE"...
Page 115: Printing The Amount Of Remaining Media
Managing the Operations Appropriately and Efficiently Printing the Amount of Remaining Media This prints the amount of media remaining, which is displayed on the top menu. Use this when you want to make a record of the remaining length of the media currently in use. Printing the amount of media remaining before you change the media enables you to refer to the printed record and use the value to make the setting for the remaining amount the next time you use the media.
Page 116: Setting The Activation Interval For Sleep Mode (Power-Saving Feature)
Managing the Operations Appropriately and Efficiently Setting the Activation Interval for Sleep Mode (Power-saving Feature) This setting is used to set how long it should take until the machine goes into sleep mode (the state in which the power-saving feature is working) when no output data is received and no operations are performed for a contin‐ ued length of time.
Page 117: Managing The Basic Settings Of The Printer
Managing the Basic Settings of the Printer Setting the Menu Language and Units of Measurement This feature sets the language and units of measurement displayed on the display screen of the operation panel. Procedure Hold down [MENU] and switch on the sub power. Press [▲] or [▼] to select the display (menu) language.
Page 118: Turning On Bluetooth Communication
• Default setting: "DISABLE" • There are some precautions regarding Bluetooth communication. Refer to "Important Notes on Using the Operation for details. Application(P. 105)" • For details on the operation application, visit the Roland DG Corporation website ( http://www.rolanddg.com/ 3. Optimizing Operation Management...
Page 119: Viewing System Information
Managing the Basic Settings of the Printer Viewing System Information This is a method for viewing system information of this machine, such as serial number and ink type. Procedure Press [MENU]. Press [▼] several times to display the screen shown below. MENU SYSTEM INFO.
Page 120: Returning All Settings To Factory Defaults
Managing the Basic Settings of the Printer Returning All Settings to Factory Defaults This menu returns all settings to the same as their factory defaults. The settings for [MENU LANGUAGE], [LENGTH UNIT], and [TEMP. UNIT] are not returned to their factory default values.
Page 121: Maintenance
4. Maintenance...
Page 122: Introduction
1. Introduction Important Notes on Handling and Use ....................122 Printer............................122 Ink Pouches..........................123 Basic Maintenance Knowledge ......................124 Types and Timing of Maintenance.................... 124 Measures When the Printer Is Not in Use for a Prolonged Period ........... 125 1.
Page 123: Important Notes On Handling And Use
Important Notes on Handling and Use Printer • This machine is a precision device. • Never subject the machine to impacts or excessive force. • Never needlessly put your hand or fingers inside the cover, the ink-pouch ports, or other internal areas of the machine.
Page 124: Ink Pouches
Important Notes on Handling and Use Ink Pouches • Ink pouches come in various types. • Use a type that is compatible with the printer. • Never subject to impact or attempt to disassemble. • Never drop the ink cartridges or shake them forcefully. The impact may rupture the internal pouch and cause the ink to leak.
Page 125: Basic Maintenance Knowledge
Basic Maintenance Knowledge Types and Timing of Maintenance To use this machine under its optimal conditions, it is important to perform the appropriate maintenance at the appropriate times. Regular Maintenance These are the maintenance items that are required on a daily basis. Timing Category Item...
Page 126: Measures When The Printer Is Not In Use For A Prolonged Period
Basic Maintenance Knowledge Measures When the Printer Is Not in Use for a Prolonged Period Be sure to follow the instructions shown below when the printer is not in use for a prolonged period. • Empty the drain bottle. If you know that you will not use the machine for a prolonged period, empty the drain bottle. When the main power is on, the machine periodically performs automatic maintenance in which fluid is discharged.
Page 127: Regular Maintenance
2. Regular Maintenance Cleaning the Machine ........................127 Cleaning the Media Path......................127 Cleaning the Knife Carriage Roller .................... 128 Disposing of Discharged Fluid ......................129 Precautions for Disposing of Discharged Fluid................129 If the Discharged Fluid Disposal Message Appears..............130 If the Drain Bottle Exceeds Its Capacity Limit ................
Page 128: Cleaning The Machine
Cleaning the Machine Cleaning the Media Path Wipe away any ink or grime on the media path and other areas as part of the daily cleaning procedure. It is easy for ink or grime to affix to the media path, and, if left unattended, this will contaminate new media and have a negative effect on the transport of media when it is output.
Page 129: Cleaning The Knife Carriage Roller
Cleaning the Machine Cleaning the Knife Carriage Roller Paper dust affixes to the separating knife carriage roller during media separation. Periodically wipe the area clean. Never use a solvent such as gasoline, alcohol, or thinner to perform cleaning. WARNING Doing so may cause fire. Before attempting cleaning, switch off the sub power and wait until the heater and dryer CAUTION cool (approximately 30 minutes).
Page 130: Disposing Of Discharged Fluid
Disposing of Discharged Fluid Precautions for Disposing of Discharged Fluid Never place discharged fluid or ink near an open flame. WARNING Doing so may cause fire. To store discharged fluid temporarily, place it in the included drain bottle or in a durable CAUTION sealed container such as a metal can or polyethylene tank, and cap the container tightly.
Page 131: If The Discharged Fluid Disposal Message Appears
Disposing of Discharged Fluid If the Discharged Fluid Disposal Message Appears The message shown below appears when a certain amount of discharged fluid has collected in the bottle. If this message appears, dispose of the discharged fluid. EMPTY DRAIN BOTTLE Procedure When the following message appears, press [ENTER].
Page 132: If The Drain Bottle Exceeds Its Capacity Limit
Disposing of Discharged Fluid If the Drain Bottle Exceeds Its Capacity Limit The drain bottle collects discharged fluid. You can dispose of discharged fluid even if the message "EMPTY DRAIN BOTTLE" is not displayed on the screen. Discard the discharged fluid before the drain bottle exceeds its capacity limit.
Page 133: Daily Print Head Check
Daily Print Head Check Printing Tests and Normal Cleaning Perform a printing test. Before you carry out actual printing, perform a printing test to ensure no dot drop-out or dot displacement occurs. If dot drop-out or dot displacement occurs, perform cleaning of the print heads (normal cleaning). MEMO When performing printing tests successively, you can select "FEED"...
Page 134 Daily Print Head Check Perform normal cleaning. Procedure Press [▼] to display the screen shown below. CLEANING NORMAL CL. Check for the group with dot drop-out or dot displacement by viewing the results of the printing test. The space from "A" to "B" is group A. The space from "B" to the right side is group B. MEMO If the printing-test results are difficult to interpret Check the results in a bright location, changing your line of vision.
Page 135 Daily Print Head Check CLEANING NORMAL CL. Press [▲] to display the screen shown below. CLEANING TEST PRINT Press [ENTER]. Perform a printing test again to check whether the dot drop-out and dot displacement have been correct- Check to make sure the dot drop-out or dot displacement has been corrected. If the problem persists, try performing normal cleaning again.
Page 136: When Normal Cleaning Is Not Effective
When Normal Cleaning Is Not Effective Medium Cleaning Method The print heads are important components that discharge ink. They require periodic and appropriate mainte- nance. When problems such as dot drop-out are not resolved by normal cleaning ( "Printing Tests and Normal Cleaning(P. ), perform the more forceful "medium cleaning"...
Page 137 When Normal Cleaning Is Not Effective MEDIUM CL. Repeat steps 1 and 2 to display only the group of print heads that requires cleaning. Only the displayed groups will be cleaned. If A and B are displayed, they will both be cleaned. Press [ENTER] to confirm your entry.
Page 138: Powerful Cleaning Method
When Normal Cleaning Is Not Effective Powerful Cleaning Method The print heads are important components that discharge ink. They require periodic and appropriate mainte- nance. When problems such as dot drop-out are not resolved by medium cleaning ( "Medium Cleaning Method(P. 135)" perform the more forceful "powerful cleaning"...
Page 139 When Normal Cleaning Is Not Effective POWERFLL CL. Repeat steps 1 and 2 to display only the group of print heads that requires cleaning. Only the displayed groups will be cleaned. If A and B are displayed, they will both be cleaned. Press [ENTER] to confirm your entry.
Page 140: Manual Cleaning
Manual Cleaning When Manual Cleaning Is Necessary The print heads are important components that discharge ink. They require periodic and appropriate mainte- nance. It is important to perform manual cleaning with the appropriate timing. When a Message Appears The following message appears periodically. When this message is displayed, be sure to perform manual cleaning. TIME FOR MAINTENANCE When Symptoms That Cannot Be Improved with Powerful Cleaning Occur...
Page 141: Manual Cleaning Method
• Do not put a cleaning stick that has been used for cleaning into the cleaning liquid. Doing so will deteriorate the cleaning liquid. • Never rub the print head surface (nozzle surface). • If you use up the cleaning sticks or cleaning liquid, contact your authorized Roland DG Corporation dealer or visit our website http://www.rolanddg.com/ If a warning beep sounds during cleaning •...
Page 142 Manual Cleaning CLEANING MANUAL CL. Open the right cover. Touch the location shown in the figure to discharge any static electricity. Moisten the cleaning stick with the cleaning liquid. IMPORTANT Be sure to use one of the included cleaning sticks. Clean the locations shown in the following figure.
Page 143 Manual Cleaning Clean the print heads. Procedure Open the front cover. Open the left cover. Remove the cut rail. Move the print-head carriage to the position where the cut rail was present. Move it by pushing the position indicated with in the following figure.
Page 144 Manual Cleaning IMPORTANT Be sure to use one of the included cleaning sticks. Clean the locations shown in the following figure. Be especially careful to clean away any fibrous dust (lint). When you have finished cleaning, move the print-head carriage to above the platen. Move it by pushing the position indicated with in the following figure.
Page 145 Manual Cleaning Close the left cover. Close the front cover. Press [ENTER]. FINISHED? The screen shown below appears, and then cleaning starts. The (approximate) remaining time for the pro- cedure is displayed on the screen. (The display shown below is an example. "01:45" = "1 minute and 45 seconds") CLEANING...
Page 146 Manual Cleaning Perform a printing test to check the results. Procedure Load the media. P. 27 "Setup of Media" Press [FUNCTION]. Press [▼], then [▶] to display the screen shown below. CLEANING TEST PRINT Press [ENTER]. Printing of the test pattern starts. Check whether there is dot drop-out or dot displacement in the test pattern.
Page 147: Consumable Products And Parts Related To Manual Cleaning
The cleaning sticks, cleaning liquid, and print heads are consumable products or consumable parts. • If you use up the cleaning sticks and cleaning liquid used for manual cleaning, contact your authorized Roland DG Corporation dealer or visit our website ( http://www.rolanddg.com/...
Page 148: If Colors Are Uneven
If Colors Are Uneven Mixing the Ink by Shaking the Pouch Tray If ink components precipitate in the ink pouch, colors may be uneven (unevenness in printed colors). If colors are uneven, remove the pouch trays, and then shake them gently. So that the ink mixes well, shake the pouch tray horizontally 50 times (about 20 seconds) with a stroke length of around 5 cm (2 in.) from each end of the tray.
Page 149: Advanced Maintenance
3. Advanced Maintenance When Uneven Color Issues Occur with White Ink ................149 Damper Cleaning Method ......................149 Handling Severe Dot Drop-out and Dot Displacement ..............152 Super Cleaning Method ......................152 Partially Restricting the Print Heads Used for Printing ............. 157 Emergency Measure) Cleaning the Print Head Surface ............
Page 150: When Uneven Color Issues Occur With White Ink
When Uneven Color Issues Occur with White Ink Damper Cleaning Method If uneven color issues with white ink are not resolved even after shaking the pouch trays to mix the ink, perform "damper cleaning." Uneven colors refers to the symptom of printed colors being uneven (such as the color density being inconsistent) even when the same data is printed with the same settings.
Page 151 When Uneven Color Issues Occur with White Ink The screen shown below appears, and then cleaning starts. The (approximate) remaining time for the pro- cedure is displayed on the screen. (The display shown below is an example. "01:45" = "1 minute and 45 seconds") CLEANING...
Page 152 When Uneven Color Issues Occur with White Ink RELATED LINKS ・ P. 152 "Super Cleaning Method" 3. Advanced Maintenance...
Page 153: Handling Severe Dot Drop-Out And Dot Displacement
Handling Severe Dot Drop-out and Dot Displace- ment Super Cleaning Method In the following cases, perform "super cleaning." • If ink discharge issues such as dot drop-out are not corrected after performing cleaning using the cleaning function (normal, medium, powerful) or manual cleaning. •...
Page 154 Handling Severe Dot Drop-out and Dot Displacement If you have opened the front cover, close it. 3. Advanced Maintenance...
Page 155 Handling Severe Dot Drop-out and Dot Displacement Start the super cleaning menu. Procedure Press [MENU]. Press [▼] several times to display the screen shown below. MENU SUB MENU Press [▶] once, and then press [▼] several times to display the screen shown below. SUB MENU INK CONTROL Press [▶] to display the screen shown below.
Page 156 Handling Severe Dot Drop-out and Dot Displacement EMPTY DRAIN BOTTLE Before you detach the drain bottle, be sure to wait for the screen to display "EMP- CAUTION TY DRAIN BOTTLE." After discarding the discharged fluid, promptly attach the drain bottle to the machine. Failing to follow this procedure may cause discharged fluid to flow out of the tube and spill, soiling your hands or the floor.
Page 157 Handling Severe Dot Drop-out and Dot Displacement Perform a printing test to check the results. Procedure Load the media. P. 27 "Setup of Media" Press [FUNCTION]. Press [▼], then [▶] to display the screen shown below. CLEANING TEST PRINT Press [ENTER]. Printing of the test pattern starts.
Page 158: Partially Restricting The Print Heads Used For Printing
Handling Severe Dot Drop-out and Dot Displacement Partially Restricting the Print Heads Used for Printing When dot drop-out or dot displacement is not improved even if super cleaning is performed, partially restrict the print heads to use for printing (i.e. prevent the use of the print heads that are causing discharge issues). This operation is called the "nozzle mask,"...
Page 159 Select the appropriate group number to match the printing‐test results. MEMO If the firmware version is 1.2 or later, update VersaWorks to version 6.3.1 or later. For information on updating the soft‐ ware, contact your authorized Roland DG Corporation dealer or visit our website ( http://www.rolanddg.com/ Click [OK].
Page 160: Emergency Measure) Cleaning The Print Head Surface
This operation is an emergency measure. It may damage defect-free parts depending on the symptoms, worsening the symptoms. If you have any questions, contact your authorized Roland DG Corporation dealer. Procedure Apply a large amount of cleaning liquid to the cleaning stick.
Page 161: Replacing Consumable Parts
4. Replacing Consumable Parts Replacing Parts for Maintenance ....................... 161 Replacing the Wiper and the Tray Pad..................161 Cleaning the Wiper Tray......................164 Replacing the Separating Knife ......................166 4. Replacing Consumable Parts...
Page 162: Replacing Parts For Maintenance
When the following screen is displayed, it is time to replace the wiper. TIME FOR WIPER REPLACE For information about purchasing wipers or tray pads, contact your authorized Roland DG Corporation dealer or visit our website ( http://www.rolanddg.com/ Be sure to perform operations as specified by the instructions, and never touch any area CAUTION not specified in the instructions.
Page 163 Replacing Parts for Maintenance Preparation is complete once the following screen is displayed. FINISHED? IMPORTANT Do not press [ENTER] at this stage. Press [ENTER] after replacing the wipers and the tray pads. If you press [ENTER] at this stage, close the right cover according to the instructions on the screen, wait for the following screen to be displayed, and then press [ENTER] again.
Page 164 Replacing Parts for Maintenance Replace the tray pad. IMPORTANT Place the tray pad with an orientation that matches the shape of the wiper tray. If you place the tray pad with the incor- rect orientation, it will not be possible to clean the wiper correctly. Press [ENTER].
Page 165: Cleaning The Wiper Tray
Replacing Parts for Maintenance Cleaning the Wiper Tray Discharged fluid collects in the wiper tray. The wiper tray must be cleaned periodically. If the following message is displayed, clean the wiper tray. TIME FOR TRAY CLEANING Be sure to perform operations as specified by the instructions, and never touch any area CAUTION not specified in the instructions.
Page 166 Replacing Parts for Maintenance Any spillage or vapor leakage may cause fire, odor, or physical distress. IMPORTANT Do not store discharged fluid in a location where it is exposed to direct sunlight. When temporarily storing discharged fluid in the included drain bottle, do not store it in a location that is exposed to direct sunlight.
Page 167: Replacing The Separating Knife
Replacing the Separating Knife If the separating knife becomes dull, replace it with the included replacement knife. Be sure to perform operations as specified by the instructions, and never touch any area CAUTION not specified in the instructions. Otherwise sudden movement of the machine may cause injury. Do not touch the tip of the separating knife.
Page 168 Replacing the Separating Knife Install a new knife. Slide the knife to align it with the groove ( ). The knife is secured in place by the magnet( Slowly insert the knife into the groove. Tighten the screw. Take care to ensure that the knife does not slip out of position at this time. Close the front cover.
Page 169: Troubleshooting Methods
5. Troubleshooting Methods...
Page 170: Output Quality Problems
1. Output Quality Problems Printed Results Are Coarse or Contain Horizontal Stripes..............170 Do the print heads cause dot drop-out?................... 170 Is the print head height appropriate?..................170 Have you carried out feed correction (calibration)? ..............170 Have you carried out correction of the ink landing position (MEDIA GAP ADJ.)?..... 170 Is the printer installed in a level and stable location? ..............
Page 171: Printed Results Are Coarse Or Contain Horizontal Stripes
Printed Results Are Coarse or Contain Horizontal Stripes Do the print heads cause dot drop-out? Carry out a printing test and make sure no dot drop-out or dot displacement occurs. If dot drop-out or dot dis- placement is present, perform head cleaning. RELATED LINKS ・ ...
Page 172: Is The Temperature Of The Room Too Low
Printed Results Are Coarse or Contain Horizontal Stripes Is the temperature of the room too low? The media heating system may not warm up sufficiently when the ambient temperature is less than 20°C (68°F). Also, even when the media heating system reaches its set temperatures, adequate effectiveness may not be appa- rent if the media is thoroughly chilled.
Page 173: The Media Becomes Soiled When Printed
The Media Becomes Soiled When Printed Do the print heads come into contact with the media? The height of the print heads may be too low. Also, if the media is not loaded and set up correctly, it may wrinkle or come loose and contact the print heads.
Page 174: Colors Are Unstable Or Uneven
Colors Are Unstable or Uneven Have you tried mixing the ink by shaking the pouch trays? If colors are uneven, remove the pouch trays, and then shake them gently. If uneven color issues with white ink are not resolved even after shaking the pouch trays to mix the ink, perform "damper cleaning."...
Page 175: Are The Settings For The [Preset] Menu Item Appropriate
Colors Are Unstable or Uneven ・ P. 82 "Preventing Soiling of the Media, Dot Drop-out, and Dot Displacement" Are the settings for the [PRESET] menu item appropriate? If the settings selected with the [PRESET] menu item are not suitable for the type of media, printing may be ad- versely affected.
Page 176: Media Feed Problems
2. Media Feed Problems Media Wrinkles or Shrinks ......................... 176 Is the media loaded and set up straight and securely? ............176 Was loaded media allowed to stand for some time? ............... 176 Are the media clamps attached? ....................176 Was the media loaded while the print heater was hot?............
Page 177: Media Wrinkles Or Shrinks
Media Wrinkles or Shrinks Is the media loaded and set up straight and securely? Feeding is not smooth when the media is not straight or is tensioned unevenly on the left and right. Reload the media. RELATED LINKS ・ P. 27 "Setup of Roll Media" ・ ...
Page 178: Media Feeding Is Not Straight
Media Feeding Is Not Straight Is the media loaded and set up straight and securely? Feeding is not smooth when the media is not straight or is tensioned unevenly on the left and right. Reload the media. RELATED LINKS ・ P. 27 "Setup of Roll Media" ・ ...
Page 179: Media Feeding Is Not Smooth
Media Feeding Is Not Smooth Is some other object coming into contact with the media? Make sure the media does not touch anything else. This may affect output, even when the feed appears to be smooth. RELATED LINKS ・ P. 27 "Setup of Roll Media" ・ ...
Page 180: A Media Jam Occurs
A Media Jam Occurs! Is an error message displayed? If an error message is displayed because the media has jammed, immediately correct the problem. Doing so may damage the print heads. RELATED LINKS ・ P. 193 ""MOTOR ERROR TURN POWER OFF"" Is the media warped or wrinkled? Many factors can cause warping or wrinkling.
Page 181: Is The Media Too Thick
A Media Jam Occurs! ・ P. 34 "Setup of Sheet Media" Is the media too thick? Media that is too thick may not only cause an unstable feed but may scrape the print heads, resulting in a malfunc- tion. Never use such media. 2.
Page 182: Machine Problems
3. Machine Problems The Print Heads Do Not Move ......................182 What to Do First........................182 If the Heads Still Do Not Move ....................182 The Printer Unit Does Not Run ......................183 Is the power switched on?......................183 Is [SETUP] lit?..........................183 Are any covers open?........................
Page 183: The Print Heads Do Not Move
If the Heads Still Do Not Move If the heads still do not move, carry out the following emergency response measure, and then contact your au- thorized Roland DG Corporation dealer. Procedure Switch off the main power, and then open the front cover.
Page 184: The Printer Unit Does Not Run
The Printer Unit Does Not Run Is the power switched on? Switch on the printer's main power, and then press the sub power switch and make sure the sub power switch lights. RELATED LINKS ・ P. 23 "Turning the Power On" Is [SETUP] lit? Output is not performed when [SETUP] is not lit.
Page 185: Is The Lan Routing Appropriate
The Printer Unit Does Not Run RELATED LINKS ・ VF2-640 Setup Guide (https://downloadcenter.rolanddg.com/VF2‐640) Is the LAN routing appropriate? Check whether or not the network routing is appropriate. Try connecting the computer and the machine to the same hub or connecting them directly using a cable. If this makes it possible to perform output, it means the prob- lem may be in the network itself.
Page 186: The Media Heating System Doesn't Warm Up
The Media Heating System Doesn't Warm Up Is the media loaded? The media heating system does not warm up to the set temperature when [SETUP] is off (by default). Load the media and wait for the machine to warm up. RELATED LINKS ・ ...
Page 187: Cannot Separate The Media
Cannot Separate the Media Is the separating knife installed? If the separating knife is not installed, you cannot separate the media. RELATED LINKS ・ P. 166 "Replacing the Separating Knife" Is the cut rail installed? If the cut rail is not installed, you cannot separate the media. If the cut rail is not installed, open the left cover, and then install the cut rail according to the figure shown below.
Page 188: Printer Cannot Be Operated From The Operation Application
• DISABLE: The printer's Bluetooth communication is off. • ERROR: An error has occurred in the printer's Bluetooth communication. Purchase them from your authorized Roland DG Corporation dealer. However, when the above screen is displayed, you cannot perform operations from the operation application.
Page 189: Are There Any Obstacles Between The Printer And The Mobile Terminal
Printer Cannot Be Operated from the Operation Application Are there any obstacles between the printer and the mobile terminal? If obstacles (such as people, metal, and walls) are present between the printer and the mobile terminal, Bluetooth communication may be unstable. Use the operation application from a location where there are no obstacles be- tween the printer and the mobile terminal.
Page 190: Messages On The Operation Panel
4. Messages on the Operation Panel Messages ............................190 1 ■ 2 ■ 3 ■ 4 ■ 5 ■ 6 ■ 7 ■ 8 ■ ....................190 "CLOSE THE COVER (FRONT COVER/COVER L/COVER R)"............190 "SHEET NOT LOADED SETUP SHEET" ..................190 "CLOSE SLOT COVER"...
Page 191: Messages
Messages These are the main messages that appear on the machine's display to prompt correct operation. They do not indi- cate any error. Follow the prompts and take action accordingly. 1 ■ 2 ■ 3 ■ 4 ■ 5 ■ 6 ■ 7 ■ 8 ■ Only a small amount of ink remains.
Page 192: Time For Wiper Replace
・ P. 164 "Cleaning the Wiper Tray" "HEAD PROTECTION ACTIVATED" The ink in use may not be a product specified by Roland DG Corporation. To clear the message, press [ENTER]. To obtain optimal performance, we recommend that you use ink specified by Roland DG Corporation.
Page 193: Error Messages
This section describes the error messages that may appear on the machine's display, and how to take action to remedy the problem. If the action described here does not correct the problem or if an error message not descri- bed here appears, contact your authorized Roland DG Corporation dealer. "OPTION DRYER IS NOT CONNECTED"...
Page 194: Pinchroll Error Lower Pinchroll
Error Messages Raise the loading lever, set "SHEET TYPE" to "CLEAR", and then reload the media. Lower the loading lever, and then press the [ENTER] key. RELATED LINKS ・ P. 27 "Setup of Roll Media" ・ P. 34 "Setup of Sheet Media" ・ ...
Page 195: Service Call
Note the number displayed, and then switch off the sub power. After you switch off the power, inform your au- thorized Roland DG Corporation dealer of the number that appeared on the display. "CLEANING ERROR" The printer made an emergency stop for one of the following reasons.
Page 196: Appendix
6. Appendix...
Page 197: Operations When Moving The Unit
1. Operations When Moving the Unit Preparing to Move the Machine ......................197 Step 1: Removing the Media..................... 197 Step 2: Circulating the Ink (Only When Using White Ink) ............198 Step 3: Discharging the Wiper Tray Cleaning Liquid ..............199 Step 4: Securing the Print Heads in Place Using the Retainer ..........
Page 198: Preparing To Move The Machine
• After the printer is reinstalled, the media holder adjuster must be adjusted by a suitably qualified worker. This work must be performed by a Roland DG Corporation worker. Contact your authorized Roland DG Corporation dealer. Step 1: Removing the Media Procedure Remove any media.
Page 199: Step 2: Circulating The Ink (Only When Using White Ink)
Preparing to Move the Machine Step 2: Circulating the Ink (Only When Using White Ink) * This operation is not required for the ink types shown below. Proceed to "Step 3: Discharging the Wiper Tray Cleaning Liquid" • Four colors: CMYK •...
Page 200: Step 3: Discharging The Wiper Tray Cleaning Liquid
Preparing to Move the Machine Step 3: Discharging the Wiper Tray Cleaning Liquid Procedure Press [MENU]. Press [▼] several times to display the screen shown below. MENU SUB MENU Press [▶] once, and then press [▼] several times to display the screen shown below. SUB MENU MAINTENANCE Press [▶] once, and then press [▼] several times to display the screen shown below.
Page 201 Preparing to Move the Machine Remove the drain bottle and discard the discharged fluid. IMPORTANT When you remove the drain bottle, a few drops of discharged fluid may come out of the machine. Exercise caution to prevent this fluid from soiling your hands or the floor. Never place discharged fluid or ink near an open flame.
Page 202: Step 4: Securing The Print Heads In Place Using The Retainer
Preparing to Move the Machine Step 4: Securing the Print Heads in Place Using the Retainer Use the retainer that was attached to the bottom of the machine during its installation. Procedure Remove the retainer from the bottom of the machine. Use the screw to secure the retainer in the position shown in the figure.
Page 203: Step 5: Reinstalling The Machine
MEMO After the printer is reinstalled, the media holder adjuster must be adjusted by a suitably qualified worker. This work must be performed by a Roland DG Corporation worker. Contact your authorized Roland DG Corporation dealer. RELATED LINKS ・ P. 49 "TR2 Cleaning Liquid Pouch Replacement"...
Page 204: Main Specifications
2. Main Specifications Maximum Printing Area and Margins ....................204 Maximum Printing Area When Using Crop Marks ................205 Media Separation Location during Continuous Printing ..............206 2. Main Specifications...
Page 205: Maximum Printing Area And Margins
Maximum Printing Area and Margins The printing area along the horizontal plane of the loaded media (the direction in which the carriages move) is determined by the margin setting. Origin of printing coordinates Printing area Media clamp 75 mm (3 in.) "SIDE MARGIN"...
Page 206: Maximum Printing Area When Using Crop Marks
Maximum Printing Area When Using Crop Marks The maximum printing area when crop marks are used is reduced from the maximum printing area when crop marks are not used by an amount equal to the crop marks. Maximum printing area Printing area Crop mark 12.5 mm (0.5 in.)
Page 207: Media Separation Location During Continuous Printing
Media Separation Location during Continuous Printing When a command for separating the media is sent from the computer, the separation location on the media is as shown in the figure below. First page Second page Separation location Margin (software RIP value) 75 mm (3 in.) 2.
Page 208: Memo
3. Memo This product is equipped with an "eT-Kernel Compact" eT-Kernel and a "PrCONNECT(R)/Pro" TCP/IP protocol stack, both made by eSOL Co., Ltd. eT-kernel and PrCONNECT are registered trademarks of eSOL Co., Ltd. --------------------------------------------- Copyright (c) 2012 - 2013, Murata Manufacturing Co., Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: ‐Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following...

Roland TrueVIS VF2-640 User Manual

Basic Handling Methods

Output Method

Optimizing Quality and Efficiency

Maintenance

Troubleshooting Methods

Appendix

Quick Links

Related Manuals for Roland TrueVIS VF2-640

Summary of Contents for Roland TrueVIS VF2-640