The Print Heads Stopped Moving; What To Do First; If The Heads Still Do Not Move - Roland VersaCamm SP-540i User Manual

5-5 The Print Heads Stopped Moving

If the print-head carriage stops over the platen, take
action immediately to prevent the heads from drying
out.

What to Do First

Switch the sub power off, then back on again. (If the media is
jammed, then also remove the media.) If the print-head carriage
move to the standby position (inside the side cover), it means
the operation has ended successfully.
If the print-head carriage did not move, try switching off the
main power, then again switching on the main power, followed
by the sub power.

If the Heads Still Do Not Move

If the heads still do not move, carry out the following emergency
response measure, then contact your authorized Roland DG
Corp. dealer.
1. Switch off the main power and open the front cover.
2. Detach the side cover.
3. Gently move the print heads to the standby position.
4. Stopping at the place where the audible click is heard locks
the print heads in place.
5. Gently apply pressure from the right side to make sure the
heads don't move to the left.
If the print heads move to the left, again move them slowly by
applying pressure from the left side and make sure they lock
in place.
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