The Print Heads Stopped Moving; What To Do First; If The Heads Still Do Not Move - Roland XC-540 User Manual

7-6 The Print Heads Stopped Moving

If the print-head carriage stops over the platen, take ac-
tion immediately to prevent the heads from drying out.

What to Do First

Switch the sub power off, then back on again. (If the media
is jammed, then also remove the media.) If the heads move
to the standby position (right side of the main unit), it means
the operation has ended successfully.
If the heads did not move, try switching off the main power,
then again switching on the main power, followed by the
sub power.

If the Heads Still Do Not Move

If the heads still do not move, carry out the following emer-
gency response measure, then contact your authorized
Roland DG Corp. dealer or Roland DG Corp. service cen-
ter.
1. Switch off the main power.
2. Open the front cover.
3. Gently move the print heads by hand as far as the standby
position.
4. Insert the head-unit tool into the hole at the bottom of
the machine and turn gently. The cap-unit rises.
136 Chapter 7 What to Do If
Head-unit tool
5. Make the guides at the edges of the print heads line up
with the guides at the edges of the cap unit. Turn the tool
further to bring the cap unit near the heads.
6. When the heads make contact with the cap-unit, turn
the tool one or two more turns.
Make sure the print heads are capped tightly.