Fuji Xerox apeosport-IV 7080 Administrator's Manual page 480

15 Problem Solving
Error Code
018-568
018-569
018-570
018-571
018-572
018-573
018-574
018-575
018-576
018-577
15
018-578
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
480
[Cause] An SSL/TLS connection error occurred.
[Remedy] Check the followings:
The destination HTTP server for the scanned document is accessible
by PC.
SSL settings for the HTTP server is correct.
The HTTP server name
The HTTP server path name
[Cause] The SSL server certificate may have a problem.
[Remedy] 1) Check whether the destination HTTP server for the scanned
document is accessible by PC.
2) Check whether the SSL server certificate is registered on the HTTP
server.
3) Check whether the SSL server certificate is valid.
Check the followings:
- the certificate is unexpired
- the time set on the machine is correct
- the certificate is not on the discard list
4) Check the certificate path to the SSL server certificate, and import the
required CA certificate.
5) If the SSL server certificated is not registered on the HTTP server,
disable the [Verify Remote Server Certificate] setting.
[Cause] A client certificate authentication error occurred on the HTTP server.
[Remedy] Check the followings:
The destination HTTP server for the scanned document is accessible
by PC.
The SSL client certificate is registered on the machine.
The device certificate is correctly registered on the HTTP server.
[Cause] An internal error occurred.
[Remedy] Perform the same operation again. If the problem persists, contact our
Customer Support Center.
[Cause] The specified context name contains invalid characters.
[Remedy] Check whether the specified context name is correct.
[Cause] The specified connection name contains invalid characters.
[Remedy] Check whether the specified connection name is correct.
[Cause] The specified volume name contains invalid characters.
[Remedy] Check whether the specified volume name is correct.
[Cause] The specified user name or password contains invalid characters.
[Remedy] Check whether the specified user name or password is correct.
[Cause] The specified path name contains invalid characters.
[Remedy] Check whether the specified path name is correct.
[Cause] The specified file name contains invalid characters.
[Remedy] Check whether the specified file name is correct.
[Cause] The specified server or tree name does not exist.
[Remedy] Check the followings:
The network cable connection on the machine
The NetWare server is accessible by PC
The NetWare server or tree name
Run DSREPAIR at the server console on the NetWare server.
Cause and Remedy