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15 Problem Solving
Error Code
016-700
016-701
016-702
016-703
016-704
016-705
15
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
466
[Cause]
The job was suspended because the number of the digits for the Secure
Print or Charge Print passcode set on the print driver was less than the
value specified in [Minimum Passcode Length for Stored Job] on the
machine.
[Remedy] On the print driver, set the number of the digits for the passcode string
equal to or longer than the value specified in [Minimum Passcode
Length for Stored Job].
[Cause]
Unable to process print data because of insufficient memory.
[Remedy] Stop unnecessary ports or delete unnecessary data to increase
memory.
[Cause]
Unable to process print data because of insufficient print page buffer.
[Remedy] Take one of the following measures:
Set [Image Quality] to [Standard].
Increase the print page buffer size.
Add memory.
For more information on the [Image Quality], refer to the help of the print driver. For more
information about memory, refer to "Allocate Memory" (P.185).
[Cause]
The hard disk has not been installed or the machine received e-mail
which specified an invalid folder number.
[Remedy] For errors occurring during fax or Internet fax transmission:
Contact our Customer Support Center.
For errors occurring during e-mail/fax/Internet fax reception:
Take one of the following measures:
Register the specified folder number, and request the sender to send
the e-mail/fax/Internet fax again.
Request the sender to send to an available folder.
If the error still is not resolved, contact our Customer Support Center.
For errors occurring using the Delayed Print feature:
Check whether the hard disk has been installed on the machine.
If the Delayed Print feature does not function even though the hard
disk is installed, contact our Customer Support Center.
If the hard disk is not installed, set [Hard Disk] to [Not Installed] on the
[Options] tab of the print driver. A hard disk is required to use the
Delayed Print feature.
[Cause]
The folder is full, and hard disk capacity is insufficient.
[Remedy] Delete unnecessary files from the folder, and save the file.
Refer to "6 Send from Folder" > "Checking/Operating Files in a Folder" in the User Guide.
[Cause]
Probable causes are as follows:
1) You have not used the print driver for the machine.
2) The machine received a Secure Print, Print Stored File, Charge Print,
or Private Charge Print job with no hard disk installed.
[Remedy] For 1), use the print driver appropriate for the machine.
For 2), check whether the hard disk is installed on the machine.
If the hard disk is not installed:
If you do not need to use the feature, select [Not Installed] under [Hard
Disk] on the [Options] tab of the print driver.
If you need to use the feature, install the hard disk.
If the hard disk is installed:
Select [Installed] under [Hard Disk] on the [Options] tab of the print
driver.
If the error still is not resolved, contact our Customer Support Center.
Cause and Remedy
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