Index - Meridian Link/Customer Controlled Routing Installation And Upgrade Manual

Index

A
A/B switchbox
connecting 276
sharing system consoles 276
switching applications 277
ACC card
description. 68
indicators 68
acceptance testing 527
ACD see Automatic Call Distribution
(ACD)
ACD DN
configuring 344
defining default 344
defining IVR handling 345
definition 554
to the VSDN Table 364
ACD telephones
defining as AST 337
active status change event 330
adapter board 78
adding
channels to Meridian Mail 367
connection to Meridian Mail 255
Meridian Mail 364
new mailbox 368
voice processing capability 255
Meridian Link Release 5C/CCR Release 3CInstallation and Upgrade Guide
administration
CCR 33
administrator
Meridian Link 17
AEM see Application Equipment
Module (AEM)
configuration 35
agent login ID 15
AM see Application Module (AM)
AML 299, see Application Module Link
(AML)
Application Equipment Module (AEM)
configuration 19
definition 553
power 53
Application Module (AM)
cable requirements 216
cabling to external equipment 227
components 54
definition 553
description 50
field-replaceable items 545
front view 56
hardware upgrade paths 51, 52
installation overview 88
installing 125
power supply 79
projected component failure rates 550
rear view 57
559