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Meridian Link/Customer Controlled Routing Manuals
Manuals and User Guides for Meridian Link/Customer Controlled Routing. We have
1
Meridian Link/Customer Controlled Routing manual available for free PDF download: Installation And Upgrade Manual
Meridian Link/Customer Controlled Routing Installation And Upgrade Manual (595 pages)
Meridian Controlled Routing Installation And Upgrade Guide
Brand:
Meridian
| Category:
Network Hardware
| Size: 2.04 MB
Table of Contents
Table of Contents
5
About this Guide
15
References
18
Chapter 1: Meridian Link/Ccr
19
Co-Residency Overview
19
Meridian
19
Keycode
22
Ethernet LAN-Based PC
23
Module Address and Module Name
25
Chapter 2: Overview of Meridian Link
27
Meridian Link Application
31
Operating System Overview
31
New with Meridian Link Release 5C
32
Link Overview
33
AML and the Host Link (or Meridian Link)
33
Meridian Mail Link
34
Diagnostic Tools
34
System Console and Maintenance Console
35
Meridian Link Administration and Maintenance
35
Host Support Service Requirements
36
Meridian 1
36
Hardware Overview
36
Software Overview
39
Host
41
Meridian Link Service Requirements
41
Host Connection Considerations
42
Ethernet LAN-Based Host
42
Meridian Mail Software Requirements
44
Operations, Administration, and Maintenance (OA&M)
44
Chapter 3: Overview of Customer Controlled Routing
45
CCR Application
48
An Example of CCR Call Handling
48
Key CCR Concepts
49
Operating System
49
New with CCR Release 3C
50
Application Module Link
50
Diagnostic Tools
50
System Console and Maintenance Console
50
CCR Administration and Maintenance
51
Consoles/Printers
51
Hardware Overview
52
Software Overview
54
Chapter 4: Meridian Link/Ccr Hardware
57
IPE Module
57
Connector Panel and I/O Connectors (Option 11)
60
Connector Panel and I/O Connectors (Options 21Ð81)
63
IPE Module Components
64
Application Module
68
AEM Power
71
Application Module Components
72
Single Board Computer Card (Application Module)
76
MVME333-2 X.25 Communication Controller (XCC) Card
84
MVME332XT or MVME332XTS Asynchronous Communication Controller (ACC) Card
86
Transition Cards
88
P2 Adapter Board
96
Power Supply
97
Disk/Tape Unit
98
VME Bus Backplane (Application Module)
100
Power Sense Card (Application Module)
100
I/O Connectors (Application Module)
100
Input/Output Panel
101
Standard October
102
Chapter 5: Hardware Installation Overview
105
Preparing for Installation
105
Installing an IPE Module or an Application Module
106
Chapter 6: Site Survey/Installation Checklist
109
General Information
109
End User
109
Distributor
110
Nortel Support Representative
110
Delivery Information
111
Customer Site
111
Freight Company
111
Loading Equipment Required
112
Meridian 1 Software Checklists
112
Requirements for Meridian Link
113
Requirements for CCR
115
Requirements for Meridian Mail to Support Meridian Link
117
Meridian Mail Hardware Checklist to Support Meridian Link
118
IPE Module and Application Module: Meridian Link/Ccr Software
119
IPE Module and Application Module: Meridian Link/Ccr Software Current Status
119
Changes to IPE Module and Application Module
119
Meridian Link/Ccr Tapes and Keycode
120
Documentation
121
Hardware
122
Equipment Room Information
123
Power and Ground Considerations
124
Equipment Cabling
125
Input/Output Device Cabling
125
Peripheral Device Cabling
126
Telephony Connections
129
Equipment Room Cooling Conditions
130
Additional Considerations
130
Comments and Recommendations
131
Chapter 7: Unpack and Inspect Hardware
133
Receiving the IPE Module and Application Module Components
134
Unpacking the IPE Module and Application Module Components
135
Chapter 8: Hardware Installation Procedures
137
Installing the IPE Module
138
Installing the Application Module
143
Installing the Power Supply and Disk/Tape Unit
145
Checking the Card Option Settings (Application Module)
147
Installing an NTAK02 SDI/DCH Card
160
Installing an ESDI or MSDL Card
163
Chapter 9: Meridian Link/Ccr Interface Cabling
169
IPE Module Cabling
169
IPE Module Cables
169
External I/O Cables
172
External I/O Cable Pinouts (IPE Module)
173
Cabling the Option 11 IPE Module to External Equipment
195
Cabling to External Equipment
195
Backplane Cable Rerouting for Options 21Ð81 CE/PE and IPE Backplanes
203
Backplane Cable Rerouting for the NT8D11 CE/PE Module Backplane
205
Backplane Cable Rerouting for NT8D37 IPE Module
213
Cabling the Options 21Ð81 IPE Module to External Equipment
227
Application Module Cabling
234
Power Cables
234
Input/Output Cables
237
Cabling the Application Module to External Equipment
245
External Modem
254
Installing Ethernet LAN Support
274
Standard October
274
Chapter 10: Installing Peripheral Devices
279
VT220, VT320, and VT420 Terminals
279
Personal Computer Running Reflection 4
284
Meridian Terminal Emulator (MTE 8)
285
Dot-Matrix Printer Switch Settings
286
Laserjet Series II Printer Switch Settings
287
Laserjet Series III Printer Switch Settings
288
Laserjet Series IV Printer Switch Settings
289
Deskjet and Deskjet 500 Printer Switch Settings
290
Chapter 11: Peripheral Device Cabling Interface
291
DCE and DTE Connections
291
Using an A/B Switchbox to Share System Consoles
294
Connecting the A/B Switchbox
294
Using the A/B Switchbox to Switch Applications
295
Modems
296
Limited-Distance Modem
296
Usrobotics Sportster Modem
297
Gandalf LDS 120E Limited-Distance Modem
298
Dial-Up Modem
300
Chapter 12: Meridian 1 Configuration
311
Conventional Notation
311
Configuration Overview
313
Configuring the VSID, HSID, and AML Prompts
314
Configure ESDI Port (X11 Release 17)
317
Options 21Ð81 ESDI Configuration
317
Enable ESDI Port (X81 Phase 7 or X11 Release 17)
320
Configure ESDI or MSDL Port (X11 Release 18 or Later)
323
Option 11 ESDI Configuration
323
Option 21Ð81 ESDI or MSDL Configuration
326
Enable ESDI or MSDL Port (X11 Release 18 or Later)
330
Configure SDI Port for Conshare (X11 Release 17)
333
Configure SDI Port for Conshare (X11 Release 18 or Later)
335
Enable SDI Port
336
Configuring DNIS to Use Auto-Terminating Trunks
337
LD 15Ñcustomer Data Block
337
LD 16Ñroute Data Block
338
LD 14Ñtrunk Data Block
340
Configuring DNIS to Use Incoming Digit Conversion
342
Configure Devices for Status Change Host Notification
348
Define Status Message Groups
351
Assign Telephones to Status Message Groups (Meridian Link)
353
Configure ACD Dns
362
Configure Control Dns (CCR)
364
Configuring a Phantom Loop
367
Configuring a Phantom Superloop
368
Creating a Phantom Set
369
Configuring Dual VAS ID
371
Traffic Statistics
372
Chapter 13: Meridian Mail Configuration
373
Meridian Mail Call Processing
375
Configuring Meridian 1 for Meridian Mail
376
Creating a Meridian Mail ACD Queue
376
Defining Virtual Agent Dns for Voice Channels
378
Configuring Meridian Mail for Host Enhanced Voice Processing (HEVP)
381
(VSDN) Table
381
Defining Voice Channels in the Channel Allocation Table (CAT)
384
Defining a New Mailbox for the Application
386
Chapter 14: Software Installation, Upgrade, and Update Procedures
389
To Configure the Software after Installing a New IPE Module or Application Module
393
Section 1: to Upgrade Meridian Link from Release 2 to Release 5C or Co-Residency Using a Release 2 Backup Tape
394
Section 2: to Upgrade Meridian Link from Release 3 to Release 5C or Co-Residency Using a Release 3 Backup Tape
395
Section 3: to Upgrade Meridian Link from Release 4 to Release 5C
396
Section 4: to Upgrade Meridian Link from Release 4 to
397
Section 5: to Upgrade Meridian Link from Release 4B to Release 5C
398
Standard October
398
Release 5C and Co-Residency
399
Section 7: to Update Meridian Link from Release 5 to Release 5C
400
Section 8: to Update Meridian Link from Release 5 to
400
Section 9: to Upgrade CCR from Release 2 to Release 3C or
401
Section 10: to Update CCR from Release 3 to Release 3C
402
Section 11: to Update CCR from Release 3 to Co Residency
402
Section 12: to Update CCR Release 3B to Release 3C
403
Section 14: to Update Co-Residency from One Issue to Another Issue of the same Release
403
Section 15: Activating or De-Activating a Meridian Link or CCR Feature
404
Section 16: to Install or Reinstall the Software from Tape
404
Procedure 1: Application Configuration and Start-Up
406
Procedure 2: Start the Update Process
415
Procedure 3: Load Application Software from Tape
417
Procedure 4: Power down the IPE Module or the Application Module
429
Procedure 5: Load the Operating System Tape on an Application Module with an MVME147 Card
431
Tape Drive
436
Module or an Application Module with an MVME167 Card
447
Install the Software
456
Procedure 7: Reboot and Go through Setup
466
Procedure 8: Load the Application Software from Tape
476
Procedure 9: Restore Configuration Files and Data Files from the Backup Tape
489
Procedure 10: Verify the Installation
493
Procedure 11: Back up Configuration Files and Data Files
494
Chapter 15: Link Configuration
497
Default Configuration
497
Link 0Ñapplication Module Link
497
Link 1ÑX.25 Protocol
498
Link 1ÑTCP/IP Host Link Protocol
499
Link 2Ñmeridian Mail Link
499
Changing Your Configuration
500
Procedure 12: Verifying the Link Status
501
Procedure 13: Changing AML (Link 0) Parameters
502
Procedure 14: Changing Meridian Link (Link 1) Parameters
507
Procedure 15: Changing Meridian Mail Link (Link
515
Parameters
515
Procedure 16: Replacing the Default Configuration File
517
Procedure 17: Creating a Configuration File
518
Chapter 16 : Additional Application Configuration503
523
Procedure 18: Turn off Auto-Start
523
Procedure 19: Change the Meridian 1 Customer Number
524
Procedure 20: Schedule Regular Backups
525
Procedure 21: Change the Default System Languages
527
Procedure 22: Configure Terminal Ports
529
Procedure 23: Configure Printer Ports
531
Chapter 17: Hardware Upgrade
535
To Upgrade an Application Module SBC Card from an MVME147 Card to an MVME167 Card
535
To Upgrade an Option 11 IPE Module to an Options 21Ð81 IPE Module
535
Procedure 24: Software Powerdown
536
Procedure 25: Hardware Powerdown
538
Procedure 26: Upgrading the Application Module from an MVME147 Card to an MVME167 Card
539
Procedure 27: Upgrading an Option 11 to an Options 21Ð81 IPE Module
540
Procedure 28: Installing the Cables for Ethernet LAN Support (Application Module)
542
Procedure 29: Installing the MVME332XT or MVME332XTS ACC Card
544
Standard October
544
Chapter 18: Acceptance Testing
545
Meridian Link/Ccr
545
Meridian Mail
547
Using Edit Voice to Create Voice Segment Files
547
Creating a Header File
548
Recording and Trimming Voice Segments
548
Example of Customer Account Balance Query
549
Using Edit Voice for the First Time
549
Chapter 19: Single Terminal Access
551
Hardware and Software Requirements
551
Before You Begin
552
Setting up STA
555
Chapter 20: Ordering
563
List of Terms
571
Index
577
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