Ricoh D017 Service Manual page 850

Error Codes
Code Meaning
13-25 Network I/F setting error
Network I/F setting error
13-26
at power on
13-27 IP address setting error
14-00 SMTP Send Error
14-01 SMTP Connection Failed
No Service by SMTP
14-02
Service (421)
D361/D510
Suggested Cause/Action
IPV4 is not active in the active protocol setting.
IP address of the device is not registered.
Active protocol setting does not match the I/F
setting for SIP server.
IP address of the device is not registered.
IP address of the device is not registered.
Error occurred during sending to the SMTP server.
Occurs for any error other than 14-01 to 16. For
example, the mail address of the system
administrator is not registered.
Failed to connect to the SMTP server (timeout)
because the server could not be found.
The PC is not ready to transfer files.
SMTP server not functioning correctly.
The DNS IP address is not registered.
Network not operating correctly.
Destination folder selection not correct.
SMTP server operating incorrectly, or the
destination for direct SMTP sending is not correct.
Contact the system administrator and check
that the SMTP server has the correct settings
and operates correctly.
Contact the system administrator for direct
SMTP sending and check the sending
destination.
32 SM