Cannot Send Via Voip Gateway - Ricoh D017 Service Manual

IP-Fax Troubleshooting

Cannot send via VoIP Gateway

Check Point
1 LAN cable connected?
2 VoIP Gateway T.38 standard?
3 VoIP Gateway installed correctly?
4 VoIP Gateway power switched on?
Is the IP address/host name of the
5
specified Gateway correct?
6 Number of the specified fax correct?
7 Firewall/NAT is installed?
8 Transmission sent manually?
9 IP address of local fax registered?
DNS registered when host name
10
specified?
11 Remote fax a G3 fax?
12 G3 fax is connected to VoIP gateway?
13 Remote G3 fax turned on?
D361/D510
Check the LAN cable connection.
Contact the network administrator.
Contact the network administrator.
Contact the network administrator.
Check the IP address/host name.
Check the remote fax number.
Cannot breach the firewall. Send by
using another method (Fax, Internet
Fax)
Manual sending not supported.
Register the IP address.
Contact the network administrator.
Check that the remote fax is a G3 fax.
Check that G3 fax is connected.
Check that G3 fax is switched on.
50
Action
SM