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Table 12. Service Request Numbers
SRN
FRU List
10101
Disk drive module (See "Removing
Hot-Plug SSA Disk Drives" on page
324.)
10112
None
1xxxx
Disk drive module (See "Removing
Hot-Plug SSA Disk Drives" on page
324.)
20PAA
Disk drive module (See "Removing
Hot-Plug SSA Disk Drives" on page
324.)
SSA adapter card (See the
installation guide and the service
guide for the using system.)
External SSA Cables
6-pack assembly (See "Removing
Six-Position SCSI (SES) or SSA Disk
Drive Bays" on page 358.)
Internal SSA Cable
21PAA
Disk drive module (See "Removing
to
Hot-Plug SSA Disk Drives" on page
29PAA
324.)
SSA adapter card (See the
installation guide and the service
guide for the using system.)
External SSA Cables
6-pack assembly (See "Removing
Six-Position SCSI (SES) or SSA Disk
Drive Bays" on page 358.)
Internal SSA Cable
2A002
Disk drive module (See "Removing
Hot-Plug SSA Disk Drives" on page
324.)
SSA adapter card (See the
installation guide and the service
guide for the using system.)
2A003
Disk drive module (See "Removing
Hot-Plug SSA Disk Drives" on page
324.)
SSA adapter card (See the
installation guide and the service
guide for the using system.)
%
Problem
100
Description: Disk drive motor stopped. The disk
drive module is bad.
Action: If this SRN was received by one disk
drive module only, then exchange that disk drive
module.
–
Description: Format degraded. A format
operation has been ended before it has
completed.
Action: Use the Format service aid to format the
disk drive module.
100
Description: Disk drive module error.
Action: Exchange the FRU for a new FRU.
Note: In this SRN, an x represents a digit from 0
to F.
45
Description: An open SSA link has been
detected.
Action: Run the Link Verification Service Aid to
45
isolate the failure. If the SSA service aids are not
available:
v When the failing device is an SSA hot-swap
6
disk drive, go to "SSA Maintenance Analysis
2
Procedures (MAPs)" on page 75.
v When the failing device is not an SSA
hot-swap disk drive, go to the service
2
information for that device.
45
Description: An SSA threshold-exceeded-link
error has been detected.
Action: Run the Link Verification Service Aid to
45
isolate the failure. If the SSA service aids are not
available:
v When the failing device is an SSA hot-swap
6
disk drive, go to "SSA Maintenance Analysis
2
Procedures (MAPs)" on page 75.
v When the failing device is not an SSA
hot-swap disk drive, go to the service
2
information for that device.
50
Description: Async code 02 has been received.
A software error has probably occurred.
Action: Go to "Software and Microcode Errors"
50
on page 428 before exchanging any FRUs.
50
Description: Async code 03 has been received.
A software error has probably occurred.
Action: Go to "Software and Microcode Errors"
50
on page 428 before exchanging any FRUs.
Appendix F. SSA Software and Microcode Errors
429
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