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Notes:
1. If the system fails to progress after this checkpoint is put in the display, do the
following:
a. Activate the service processor pinhole reset switch on the system's operator
b. If the hang repeats, check with service support to see if there is a firmware
c. If not, or the update does not fix the problem, change the system board.
d. If this procedure does not fix the problem, call service support.
2. If the system fails to progress after this checkpoint is put in the display, do the
following:
a. Activate the service processor pinhole reset switch on the system's operator
b. If the hang repeats, check with service support to see if there is a firmware
c. If not, or the update does not fix the problem, go to "MAP 1540: Minimum
d. If this procedure does not fix the problem, call service support.
3. Recovery mode flash update has failed. Do the following:
a. Activate the service processor pinhole reset switch on the system's operator
b. If the system hangs again, make a new set of firmware update diskettes, using
c. If the same hang occurs with the new diskettes, replace the following FRUs one
d. If this procedure does not fix the problem, call service support.
4. The service processor was unable to configure the modem(s) attached to the serial
port(s). Do the following:
a. Check the modem, modem cable, and serial port for loose or unconnected
b. If the hang repeats, check with service support to see if there is a firmware
c. If there is not, or the update does not fix the problem, replace the following
d. If this procedure does not fix the problem, call service support.
90
Service Guide
panel.
update that fixes the problem.
panel.
update that fixes the problem.
Configuration" on page 57.
panel, and try the recovery mode flash update again.
new, blank diskettes. Retry the flash update with the new diskettes.
at a time, in this order:
1) Diskette drive
2) System board
cables. Reset the service processor using the pinhole reset switch on the
operator panel.
update that fixes the problem.
FRUs, one at a time in this order:
1) Modem cable
2) Modem
3) System board
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