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IBM totalstorage fastt100 Installation, User And Maintenance Manual

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IBM TotalStorage FAStT100 Storage Server
Installation, User's, and Maintenance Guide
GC26-7641-00

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  • Page 1 IBM TotalStorage FAStT100 Storage Server Installation, User’s, and Maintenance Guide GC26-7641-00...
  • Page 3 IBM TotalStorage FAStT100 Storage Server Installation, User’s, and Maintenance Guide GC26-7641-00...
  • Page 4 Before using this information and the product it supports, be sure to read the general information in “Notices” on page 111. First Edition (June 2004) © Copyright International Business Machines Corporation 2004. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
  • Page 5 Safety The caution and danger statements that this document contains can be referenced in the multilingual IBM Safety Information document that is provided with your IBM TotalStorage FAStT100 storage server. Each caution and danger statement is numbered for easy reference to the corresponding statements in the translated document.
  • Page 6 2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4. Remove all cables from devices. 5. Turn device ON. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 7 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
  • Page 8 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 9 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 10 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 11: Table Of Contents

    Installing the support rails ....18 Removing the CRUs ..... . 20 © Copyright IBM Corp. 2004...
  • Page 12 ... 69 Handling static-sensitive devices ....69 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 13 Working with hot-swap hard disk drives ....69 Installing hot-swap hard disk drives ....70 Replacing hot-swap hard disk drives .
  • Page 14 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 15: Figures

    53. Cache active LED ......67 xiii © Copyright IBM Corp. 2004...
  • Page 16 74. Rear rack mounting template ......107 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 17 7. Features at a glance ......3 8. IBM TotalStorage FAStT100 specifications ..... 10 9.
  • Page 18 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 19: About This Document

    How this document is organized Chapter 1, “Introduction,” on page 1 describes the IBM TotalStorage FAStT100 storage server. This chapter includes an inventory checklist and an overview of the storage server features, operating specifications, and components.

  • Page 20: Fastt Storage Server Publications

    Table 1. TotalStorage FAStT900 Fibre Channel Storage Server document titles by user tasks Title User Tasks Planning Hardware Software Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM TotalStorage FAStT900 Installation and Support Guide, GC26-7530 xviii IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 21 IBM TotalStorage FAStT900 Storage Server User’s Guide, GC26-7534 IBM TotalStorage FAStT FC2-133 Dual Port Host Bus Adapter Installation and User’s Guide, GC26-7532 IBM FAStT FC2-133 Host Bus Adapter Installation and User’s Guide, 48P9823 IBM TotalStorage FAStT900 Rack Mounting Instructions, 19K0900...

  • Page 22: Fastt700 Fibre Channel Storage Server Library

    Installation and User’s Guide, 48P9823 IBM FAStT Management Suite Java User’s Guide, 32P0081 IBM TotalStorage FAStT Fibre Channel Hardware Maintenance Manual, GC26-7640 IBM TotalStorage FAStT Fibre Channel Problem Determination Guide, GC26-7642 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 23: Fastt600 Fibre Channel Storage Server Library

    Instructions, 24P8126 FAStT100 Storage Server library Table 4 associates each document in the FAStT100 Storage Server library with its related common user tasks. Table 4. TotalStorage FAStT100 Storage Server document titles by user tasks Title User Tasks Planning Hardware Software...
  • Page 24 Table 4. TotalStorage FAStT100 Storage Server document titles by user tasks (continued) Title User Tasks Planning Hardware Software Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM TotalStorage FAStT100 Fibre Channel Cabling Instructions, 24P8973 IBM TotalStorage FAStT FC2-133 Dual...

  • Page 25: Fastt-Related Hardware Publications

    Storage Expansion Unit Release Notes, GC26–7619 IBM TotalStorage FAStT EXP100 Storage Expansion Unit Installation and Users Guide, GC26–7601 Fibre Channel Solutions - IBM FAStT EXP500 Installation and User’s Guide, 59p5637 IBM EXP700 Storage Expansion Unit Installation and User’s Guide, 32P0178 ®...

  • Page 26: Getting Information, Help, And Service

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional...

  • Page 27: Before You Call

    Web site: www.ibm.com/storage/techsup.htm v Use an IBM discussion forum on the IBM Web site to ask questions. You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the documents that are provided with your system and software.

  • Page 28: Software Service And Support

    For information about which products are supported by Support Line in your country or region, go to the following Web site: www.ibm.com/services/sl/products/ For more information about the IBM Support Line and other IBM services, go to the following Web sites: v www.ibm.com/services/ v www.ibm.com/planetwide/...
  • Page 29 IBMLink from U.S.A.: STARPUBS at SJEVM5 v IBMLink from Canada: STARPUBS at TORIBM v IBM Mail Exchange: USIB3WD at IBMMAIL You can also mail your comments by using the Reader Comment Form in the back of this manual or direct your mail to...
  • Page 30 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 31: Chapter 1. Introduction

    Overview IBM FAStT solutions support the large and growing data storage requirements of business-critical applications. These scalable IBM FAStT solutions offer you data access and protection to meet your existing enterprise storage requirements and prepare for the future.

  • Page 32: Fibre Channel Defined

    ESM firmware and the EXP100 disk drive firmware) at the time of the initial installation and when product updates become available. To be notified of important product updates, you must first register at the IBM Support and Download Web site: www.ibm.com/servers/storage/support/fastt...

  • Page 33: Features At A Glance

    Go to the Personalized Support section of the web page and click My Support. On the next page, go to the We use IBM Registration section. To register to use this site, click Register. Perform the following steps to receive product updates: 1.

  • Page 34: Inventory Checklist

    Fibre channel cabling instructions If an item is missing or damaged, contact your IBM reseller or your IBM marketing representative. If you have not already done so, record your storage server serial number in the table in Appendix A, “Records,”...

  • Page 35: Storage Server Components

    A storage system in an optimal state should recover automatically from an unexpected shutdown and unattended simultaneous restoration of power to system components. After power is restored, call IBM support if any of the following conditions occur: – The storage subsystem logical drives and arrays are not displayed in the Storage Manager graphical user interface (GUI).

  • Page 36: Front Controls And Indicators

    This section describes the primary controls on the front of the storage server. The locations of these primary controls are shown in Figure 3. Fault LED Activity LED General system error LED Tray handle Latch Power-on LED Figure 3. Front controls and indicators IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 37: Back View

    The FAStT100 has blank trays in the unused drive bays. To begin installing new drives, you must first remove the blank trays and save them. Each of the 14 bays must always contain either a blank tray or a drive CRU. You can install up to 14 hot-swap drive CRUs in the storage server.

  • Page 38: Interface Ports And Switches

    The Server ID (also referred to Enclosure ID) switch settings range from 0 through 7. When connecting the FAStT100 to EXP100 drive enclosures, only the unique IDs ranging from 00 through 07 can be set. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 39: Storage Server Operating Environment

    Attention: When connecting the FAStT100 to EXP100 drive enclosures, DO NOT use the tens digit (x10) setting. Use only the ones digit (x1) setting to set unique server IDs or enclosure IDs. For more information, see “Server ID (Enclosure ID) settings” on page 29. 1 Gbps/2 Gbps switch The default switch setting is 2 Gbps.

  • Page 40: Fastt100 Specifications

    1. The nonoperating environment must not exceed the operating environment limits for longer than 60 days. 2. The storage environment must not exceed the operating environment limits for longer than 1 year. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 41: Heat Output, Airflow, And Cooling

    3. Substantial deviations from the suggested operating range, in either direction, if sustained for extended periods of time, will expose the unit to greater risk of failure from external causes. Heat output, airflow, and cooling The maximum heat output of the FAStT100 is 390 watts (1088 BTU/hr). Each FAStT100 rack-mounted unit requires an airflow of 2.5 m (87 ft ) per minute.
  • Page 42 2440 mm between center lines of hot T42 racks and cold aisle back Hot aisle back T42 racks front Airflow Figure 6. Example of cold aisle/hot aisle rack configuration IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 43: Chapter 2. Installing The Storage Server

    6. If required, cable the FAStT100 to other FAStT EXP100s. See Chapter 3, “Cabling the storage server,” on page 39. 7. Install the FAStT Storage Manager 8.42 host software. Refer to the IBM TotalStorage FAStT Storage Manager 8.4x Installation and Support Guide for the appropriate operating system for instructions on how to install the FAStT Storage Manager 8.42 host software.

  • Page 44: Handling Static-Sensitive Devices

    Use safe practices when lifting. 3. Remove the FAStT100 from its shipping container and check the contents (see “Inventory checklist” on page 4). If any items are missing, contact your IBM reseller before proceeding. 4. Assemble the tools and equipment that you will need for installation. These might include: IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 45: Preparing The Site

    SFP modules v The rack-mounting hardware that ships with the FAStT100 v The IBM FAStT Storage Manager Version 8.42 CD, which includes the IBM FAStT Storage Manager 8.42 software and FAStT storage server controller firmware 05.42.xx.xx that ships with the FAStT100. You use this software to configure the storage subsystems.

  • Page 46: Installing The Fastt100

    Note: The mounting holes that are shown in the following templates are square. The holes in your rack might be round, square, or threaded. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 47: Front Rack Mounting Template

    FAStT100 FRONT Rack Mounting Template Bezel Bezel Front Left Front Right Rail assembly Rail assembly Front Left Front Right Figure 7. Front rack mounting template Chapter 2. Installing the storage server...

  • Page 48: Installing The Support Rails

    Refer to the installation and service guide, or equivalent, for the rack as required. 3. Locate the two support rails and six of the eight M6 screws that are supplied with the FAStT100. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 49: Alignment Pins With And Without Spacers

    Attention: Both support rails are shipped with three screws and spacers, called alignment pins, already installed at the front of each rail. They have been inserted in the front of each support rail as guides to indicate where not to use M6 screws when you attach the front of the support rail to the rack. See Figure 9.

  • Page 50: Removing The Crus

    CRU removal instructions provided in this section. Instead, continue with “Installing the FAStT100 into a rack” on page 24, and then skip the CRU replacement instructions provided in “Replacing the FAStT100 CRUs” on page 25. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 51: Removing A Raid Controller

    Use the following procedures to remove the CRUs from the FAStT100 before installation. Use these instructions after you have completed all applicable site, rack, and FAStT100 preparations (as discussed in “Preparing for installation” on page 14) and installed the support rails (as discussed in “Installing the support rails” on page 18).

  • Page 52: Removing A Power Supply

    Lever Pull ring Figure 12. Removing a power supply 3. Place the power supply on a level surface. 4. Repeat step 1 through step 3 for the second power supply. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 53: Removing A Fan

    Removing a fan Complete the following steps to remove a fan: 1. Unlock the latch by moving the latch in the same direction as the latch direction arrow shown on the back of the fan. 2. Grasp the handle and pull the fan unit out of the bay, as shown in Figure 13. Figure 13.

  • Page 54: Installing The Fastt100 Into A Rack

    With help from another person, place the back of the storage server on the support rails. Slide the unit into the rack, as shown in Figure 15 on page 25. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 55: Replacing The Fastt100 Crus

    Front of Rack Figure 15. Installing the FAStT100 2. The bezel is secured to the front of the FAStT100 either by plastic wingnuts or by adhesive tape. Remove and discard the wingnuts or the adhesive tape. The bezel should remain attached to the FAStT100 chassis. Attention: The bottom cross member of the bezel has a tab that must fit beneath the FAStT100 chassis and snap into place.

  • Page 56: Replacing A Raid Controller

    Figure 17 on page 27. Attention: Be sure that the lever is pulled straight out as you slide the power supply into the storage server, as shown in Figure 17 on page 27. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 57: Replacing A Fan

    Lever Pull ring Figure 17. Replacing a power supply 2. Close the lever until the pull-ring latch locks in place. Make sure that the lever locks into place in the storage server chassis. 3. Then gently push the front of the power supply to ensure that it is fully seated. 4.

  • Page 58: Replacing A Hard Disk Drive

    The server ID switches are located on the back of the storage server, as shown in Figure 20 on page 29. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 59: Fibre-Channel Loop And Id Settings

    1 Gb/s 2 Gb/s Conflict Tray Number 2 Gb/s Enclosure Speed 1 Gb/s 2 Gb/s LED (Green) ID Conflict LED (Amber) Conflict Tray Number Figure 20. Enclosure ID switches Fibre-channel loop and ID settings When you install a hard disk drive in the storage server, the drive tray plugs into a printed circuit board called the midplane.
  • Page 60 ID setting to a value other than 00. Each server unit should have a unique ID if it is going to be connected to other drive expansion units through the drive loop ports. The Server ID setting is only valid for the drive IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 61: Storage Server Speed Settings

    loop. The amber Conflict LED (located on the right-side of the switch) will be lit if another unit in the drive loop has the same ID setting as the server ID. Storage server speed settings The default switch setting is 2 Gbps. This is the only speed setting allowed for the FAStT100.

  • Page 62: Host-Agent Managed Storage Subsystems

    Attach Ethernet cables to each management station (one pair per storage server). You will connect the cables to each controller later when you install the storage server. Figure 23 on page 33 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 63: Fibre Channel Connections

    shows the direct management method. Controller Controller Host computer Fibre Channel I/O path Note: The client software is Controller installed on one or more management systems, Controller or on the host computer. Storage subsystems Ethernet Management station Figure 23. Direct-managed storage subsystems Fibre channel connections The storage server fibre channel consists of a host fibre channel loop and a drive fibre channel loop.

  • Page 64: Redundant Host And Drive Loops

    Figure 26 on page 36 v Two clusters, as shown in Figure 27 on page 37 Note: These configurations have host and drive path failover protection and are recommended for high availability. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 65: Redundant Host And Drive Fibre Channel Loop Configurations

    Host system Host system Host system with two host with two host with two host adapters adapters adapters Note: Node level redundancy with cluster software. Switch Switch FAStT100 FAStT100 Host system Host system with two host with two host adapters adapters FAStT100 Figure 24.

  • Page 66: Single San Fabric Zone Configuration

    Figure 25. Single SAN fabric zone configuration Host system Host system with two host with two host adapters adapters Switch Switch FAStT100 FAStT100 EXP100 (Expansion unit) Figure 26. Dual SAN fabric zone configuration IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 67: Installing The Storage Subsystem Configuration

    2. Use the correct host adapter driver. For the latest supported host adapters and drivers, go to the following Web site: www.ibm.com/support/ Attach fiber-optic interface cables to each host adapter. You will connect the other end of the cables to the controller later in the installation process. For more information about handling fiber-optic cables, see “Handling fiber-optic cables”...
  • Page 68 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 69: Chapter 3. Cabling The Storage Server

    38 mm (1.5 in.) when extended or become pinched when retracted. v Route the cable away from places where it can be snagged by other devices in the rack. © Copyright IBM Corp. 2004...

  • Page 70: Installing Sfp Modules

    There are no serviceable parts inside the device. v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 71 DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity.

  • Page 72: Removing Sfp Modules

    4. Replace the protective cap on the SFP module. 5. Place the SFP module into a static-protective package. 6. Replace the protective cap on the port. Installing fiber-optic cables To connect the fiber-optic cables, perform the following steps. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 73: Using Lc-Lc Fibre-Channel Cables

    An SFP module installed in an IBM FAStT100 v An SFP module installed in an IBM FAStT EXP100 Expansion Unit See Figure 34 on page 44 for an illustration of the LC-LC fibre-channel cable.

  • Page 74: Connecting An Lc-Lc Cable To An Sfp Module

    Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. 1. Read the information in “Handling fiber-optic cables” on page 39. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 75: Removing An Lc-Lc Fibre-Channel Cable

    2. If necessary, remove the protective cap from the SFP module, as shown in Figure 28 on page 41. Save the protective cap for future use. 3. Remove the two protective caps from one end of the LC-LC cable, as shown in Figure 35.

  • Page 76: Using Lc-Sc Fibre-Channel Cable Adapters

    LC connector into one of the following devices that require SC connectors: v 1-Gbps FC switch v FC Host Bus adapter For more information about connecting to these devices, see the documentation that comes with the LC-SC fibre-channel cable adapter. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 77: Connecting An Lc-Sc Cable Adapter To A Device

    LC connector SC connector Figure 39. LC-SC fibre-channel cable adapter The following sections provide the procedures for properly connecting and removing an LC-SC fibre-channel cable. Connecting an LC-SC cable adapter to a device Complete the following steps to connect an LC-SC fibre-channel cable adapter to a device: Statement 3: CAUTION:...

  • Page 78: Removing An Lc-Lc Cable From An Lc-Sc Cable Adapter

    1. On the end of the cable that connects into the LC connector end of the LC-SC cable adapter, press down and hold the lever to release the latches. Figure 42 on page 49 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 79: Connecting Hosts To The Raid Controllers

    on page 49 shows the location of the lever and latches. Lever Latches Figure 42. LC-LC fibre-channel cable lever and latches 2. Carefully pull on the connector to remove it. Make sure you grasp the connector and not the cable when removing the LC-LC cable from the LC-SC cable adapter as shown in Figure 43.

  • Page 80: Connecting Secondary Interface Cables

    If you have not already done so, attach the power cords by using Figure 46 on page 51 for the location of the component parts. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 81 Lever AC power Strain-relief AC power connector clamp switch Figure 46. Power cord locations Perform the following to cable the power cords: 1. Wrap the strain-relief clamp around the power cord approximately 20 cm (8 in.) from the power supply connection end. 2.

  • Page 82: Installing The Storage Manager Client

    Note: Make sure that you start the Storage Manager client to continuously monitor the status of the storage server. For information about the importance of this information, see “Monitoring status through software” on page 62. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 83: Connecting Expansion Units

    If the expansion unit that you want to install currently contains logical drives or configured hot spares, and you want them to be part of the FAStT100 storage server, you must contact IBM for information. Improper drive migration might cause loss of configuration and other storage server problems.

  • Page 84: Fastt Exp100 Loop Redundancy

    Figure 49 on page 55 shows a redundant loop that you might create with a FAStT100 and three FAStT EXP100s. The numbers provided in Figure 49 on page 55 show the order in which cables should be attached. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 85: Fastt Exp100 Redundant Loop Configuration

    2. Make two fibre-channel connections from the Second expansion unit to the Last expansion unit (connections 3 and 4). Currently, you can connect up to three FAStT EXP100s together in a redundant drive loop. Contact your IBM support representative for information about the availability of future support for connecting more than three FAStT EXP100 units.
  • Page 86 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 87: Chapter 4. Operating The Storage Server

    A storage system in an optimal state should recover automatically from an unexpected shutdown and unattended simultaneous restoration of power to system components. After power is restored, call IBM support if any of the following conditions occur: – The storage subsystem logical drives and arrays are not displayed in the Storage Manager graphical user interface (GUI).
  • Page 88 CRUs might flash intermittently as the drives spin-up. Wait until the storage server is finished powering up before checking the LEDs on the front of the storage server. For more information, see “Checking the LEDs” on page 63. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 89: Turning Off The Storage Server

    Turning off the storage server Attention: Except in an emergency, never turn off the power if any storage server Fault LEDs are on. Correct the fault before you turn off the power. Use the Storage Manager client and the Fault LEDs to check the overall status of the storage server and its components.

  • Page 90: Restoring Power After An Unexpected Shutdown

    Note: Unattended restoration of power is supported; however, if power restoration is attended, you should follow the best practices guidelines and the power restoration sequence in “Turning on the storage server” on page 57. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 91: Performing An Emergency Shutdown

    Performing an emergency shutdown Attention: Emergency situations might include fire, flood, extreme weather conditions, or other hazardous circumstances. If a power outage or emergency situation occurs, always turn off all power switches on all computing equipment. This will help safeguard your equipment from potential damage due to electrical surges when power is restored.

  • Page 92: Monitoring Status Through Software

    FAStT100, you must verify that the EXP100 ESM firmware level is at level 9551 or later. If the ESM firmware level is lower than 9551, disconnect the EXP100 and contact IBM support, your IBM reseller, or your IBM representative for assistance. See the IBM TotalStorage FAStT EXP100 Expansion Unit Installation and User′s Guide for details on how to determine...

  • Page 93: Checking The Leds

    Attention: Not following the software-recovery procedures can result in data loss. Checking the LEDs The LEDs display the status of the storage server and components. Green LEDs indicate a normal operating status; amber LEDs indicate a possible failure. It is important to check all the LEDs on the front and back of the storage server when you turn on the power.

  • Page 94: Raid Controller Leds

    – The host loop is down, not turned on, or not connected. – A SFP has failed, or the host port is not occupied. – The RAID controller circuitry has failed, or the RAID controller has no power. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 95 Table 11. RAID controller LEDs (continued) Icon Color Operating states Cache active Green v On - There is data in the RAID controller cache. v Off - One of the following situations has occurred: – There is no data in cache. –...

  • Page 96: Cache Memory And Raid Controller Battery

    (thus eliminating the need to access the drive itself), and a write operation is completed when it is written to the cache, rather than to the drives. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 97: Raid Controller Cache Battery

    See the Storage Manager client documentation for information on setting cache memory options. The RAID controller has a Cache active LED that displays the current status of the cache. The LED is on if there is data in the cache, and it is off if there is no data in the cache.

  • Page 98: Battery Led

    Figure 54 shows the location of the Battery LED on the front of the RAID controller. Battery Figure 54. Battery LED IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 99: Chapter 5. Installing And Replacing Components

    Read the safety and handling guidelines in “Safety” on page iii and in “Handling static-sensitive devices” on page 14. v Ensure that your current system configuration is working properly. v Back up all important data before you make changes to data storage devices. © Copyright IBM Corp. 2004...

  • Page 100: Installing Hot-Swap Hard Disk Drives

    Note: For proper cooling and EMC protection, do not leave a drive slot open without either a drive blank or a drive CRU inserted. v Drive CRUs: The FAStT100 supports up to fourteen IBM 1.5 Gbps SATA hard disk drives.

  • Page 101: Hot-Swap Hard Disk Drive Leds

    1. Read the documentation that comes with the hard disk drive. 2. Check for Fault LEDs shown in Figure 55. If any amber LEDs are lit, see Chapter 6, “Hardware maintenance,” on page 95. Fault LED Activity LED General system error LED Tray handle Latch...

  • Page 102: Replacing Hot-Swap Hard Disk Drives

    Fault LED is off. v If the amber Fault LED lights and is not flashing, remove the drive from the unit and wait 10 seconds; then, install the drive again. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 103: Upgrading Drives

    5. If the drive is part of a defined RAID array, the array reconstruction (without hot-spare) or copy-back (with hot-spare) operation automatically starts. 6. Use the Storage Manager software GUI to verify that the drive is shown in the Storage Subsystem Management window. Upgrading drives You can upgrade drives in the following two ways: v By adding drives to empty slots in the storage server (see “Installing hot-swap...

  • Page 104: Replacing All Drives At The Same Time

    Use the procedure in step 6 for the proper shutdown sequence. 6. Turn off the power to each device based on the following shutdown sequence: IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 105 a. Turn off power to the host before you turn off power to the storage server. If the host must stay powered on to support an existing network, see the operating system documentation for information about disconnecting the storage server logical drives from the host before the storage server is powered off.

  • Page 106: Replacing The Drives One At A Time

    This array will not be available to the host for I/O. See the Storage Manager client for further recovery instructions. Do not attempt to replace any drives until the array is brought back to optimal state. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 107: Working With Hot-Swap Cooling Fans

    6. Use the procedures in 5 on page 20 to remove the failed drive. Use the procedures in “Installing hot-swap hard disk drives” on page 70 to install the new drives into the storage server. The new drive automatically reconstructs the data after you install it in the drive slot.

  • Page 108: Fan Locations

    Use the handle (black knob) to pull the fan from the storage server. See Figure 58. Figure 58. Removing a fan 3. Install the new fan unit. a. Place the fan CRU in front of the fan slot. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 109: Working With Hot-Swap Power Supplies

    b. Hold the latch open, and slide the fan all the way into the slot. If the fan does not go into the bay, rotate it 180°. Ensure that the latch is on the side closest to the center of the storage server. c.

  • Page 110: Removing A Hot-Swap Power Supply

    If you suspect a problem with one of these parts, contact a service technician. To remove a hot-swap power supply, perform the following steps: 1. Turn off the ac power switch. See Figure 60 on page 81. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 111: Installing A Hot-Swap Power Supply

    Lever AC power AC power Strain-relief connector clamp switch Figure 60. Lever for power supply removal 2. Unplug the power cord from the electrical outlet. 3. Disconnect the power cord from the ac power connector on the power supply. 4. Remove the nut and strain-relief clamp from the rear of the power supply. 5.
  • Page 112 8. Make sure that the green Power LED on the new power-supply CRU is on and the amber Fault LED is off. v If the Power LED is off, the power-supply CRU might not be installed correctly. Remove it and then reinstall it. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 113: Working With Hot-Swap Raid Controllers

    v If the Fault LED is on or the Power LED stays off, see the Storage Manager client for problem determination. For more information about the LEDs, see “Checking the LEDs” on page 63. Working with hot-swap RAID controllers Each RAID controller fits into the back of the storage server and has the following components: v Battery v Cache memory...
  • Page 114 Unlock the SFP module latch: v For SFP modules that contain plastic tabs, unlock the SFP module latch by pulling the plastic tab outward 10°, as shown in Figure 65 on page IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 115: Unlocking The Sfp Module Latch - Plastic Variety

    Plastic tab Protective cap SFP module Figure 65. Unlocking the SFP module latch - plastic variety v For SFP modules that contain wire tabs, unlock the SFP module latch by pulling the wire latch outward 90°, as shown in Figure 66. Wire Protective module...
  • Page 116 8. Carefully flip over the RAID controller bottom panel. Disconnect the battery harness on the battery from the two-pin connector on the controller board, as shown in Figure 69 on page 87. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 117 Battery Harness Two-Pin Battery Figure 69. Removing the controller battery 9. Remove the screw that holds the battery access panel. Carefully slide the access panel toward the front to unlatch it from the three pins mounted on the RAID controller bottom panel. 10.

  • Page 118: Replacing The Battery In The Raid Controller

    If you are using write-cache mirroring, this might involve clearing cache memory on the RAID controller that contains the battery that needs to be replaced. This is done by either placing the controller offline IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 119 before removing it from the FAStT100 server or turning off caching in the FAStT100 server, using the Storage Manager client. Follow the steps given in the software procedure before you continue with this procedure. Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity.
  • Page 120 This product contains a sealed lead acid battery. The battery must be recycled or disposed of properly. In the United States, IBM has established a collection process for reuse, recycling, or proper disposal of used IBM sealed lead acid batteries.

  • Page 121: Installing Sfps And Fiber-Optic Cables

    Figure 70. Installing a new RAID controller a. Slide the RAID controller all the way into the empty slot. b. Close both levers until the latch locks into place. 21. Install the SFPs and then connect the fibre-channel cables to their original locations.
  • Page 122 4. Make the fibre-channel connection marked 2 in Figure 71. 5. Make the fibre-channel connection marked 3 in Figure 71 (drive loop A). 6. Use the Storage Manager client to verify the ESM firmware version of the new EXP100. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 123 If the ESM firmware version of the new EXP100 is version 953x or lower, disconnect the new EXP100 and contact IBM support, your IBM reseller, or your IBM representative for assistance. v If the ESM firmware version of the new EXP100 is version 955x or higher, but...
  • Page 124 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 125: Chapter 6. Hardware Maintenance

    For instructions on how to obtain service and technical assistance for your storage server and other IBM products, see “Getting information, help, and service” on page xxiv. Note: See the IBM TotalStorage FAStT Problem Determination Guide for additional troubleshooting and debugging procedures.

  • Page 126: Symptom-To-Fru Index

    Turn on all power-supply power and green LED off turned off or ac switches. power failure Amber and green Power-supply Power supply Replace the failed power-supply LEDs on failure CRU. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 127 Table 15. Symptom-to-FRU index (continued) Problem indicator Component Possible cause Possible solutions All green LEDs off All CRUs Subsystem Check that all storage-server power is off power cords are plugged in and the power switches are on. If applicable, check that the main circuit breakers for the rack are turned on.
  • Page 128 RAID controller Replace the RAID controller. has failed SFP has failed Ensure SFP is seated properly; replace SFP. Random errors Subsystem Midplane has Have the midplane replaced failed (service technician only). IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 129: Parts Listing

    If the problem still persists, contact IBM support. Note: If you cannot find the problem in the Symptom-to-FRU index, test the entire system. Parts listing Figure 72 on page 100 and the following table provide a parts listing for the FAStT100 (P/N 24P8966).

  • Page 130: Fastt100 Parts List

    SATA tray, blank 90P1348 SATA 250 GB drive CRU 90P1349 Switch, harness 19K1297 Miscellaneous hardware kit 24P8813 Cable, FRU-1M 19K1265 Cable, FRU-5M 19K1266 Cable, FRU-25M 19K1267 Short wave SFP 19K1280 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 131 Table 16. Parts listing (TotalStorage FAStT100 storage server) (continued) FAStT100 storage server (Type 1724, Model Index 100) FRU P/N Long wave SFP 19K1281 Power cord, 2.8M 6952300 Power cord, jumper 36L8886 Battery 24P8062 Wrap plug (loopback adapter) 17P6918 LC-SC fibre channel cable adapter 19K1268 Chapter 6.
  • Page 132 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 133: Appendix A. Records

    Whenever you add options to your FAStT100, be sure to update the information in this appendix. Accurate, up-to-date records make it easier to add other options and provide needed data whenever you contact your IBM technical support representative. Identification numbers Record and retain the following information.
  • Page 134 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 135: Appendix B. Rack Mounting Template

    Note: The mounting holes that are shown in the following templates are square. The holes in your rack might be round or square. © Copyright IBM Corp. 2004...

  • Page 136: Front Rack Mounting Template

    FAStT100 FRONT Rack Mounting Template Bezel Bezel Front Left Front Right Rail assembly Rail assembly Front Left Front Right Figure 73. Front rack mounting template IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 137: Rear Rack Mounting Template

    FAStT100 REAR Rack Mounting Template Rail assembly Rail assembly Rear Right Rear Left ® Printed in the U.S.A. Figure 74. Rear rack mounting template Appendix B. Rack mounting template...
  • Page 138 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 139: Appendix C. Power Cords

    For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
  • Page 140 Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico, Micronesia 6952301 125V/10A (Federal States of), Netherlands Antilles, Nicaragua, 1.8M Panama, Peru, Philippines, Saudi Arabia, Taiwan, Thailand, Turks and Caicos Islands, United States, Venezuela IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 141: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 142: Important Notes

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

  • Page 143: Chinese Class A Compliance Statement

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 144: Taiwan Class A Warning Statement

    This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Taiwan Class A warning statement Japanese Voluntary Control Council for Interference (VCCI) statement IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 145: Glossary

    If you do not architecture to 16 bits and also allows for bus find the term you are looking for, see the IBM mastering, although only the first 16 MB of main Glossary of Computing Terms located at memory are available for direct access.
  • Page 146 ECC. See error correction coding. algorithm. (2) An error detection technique performed at both the sending and receiving stations. EEPROM. See electrically erasable programmable read-only memory. dac. See disk array controller. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 147 Contrast with Extended Industry Standard Architecture (EISA). A customer replaceable unit (CRU). bus standard for IBM compatibles that extends the Industry Standard Architecture (ISA) bus architecture to FlashCopy. A premium feature for FAStT that can 32 bits and allows more than one central processing make an instantaneous copy of the data in a volume.
  • Page 148 The ″Extended Industry Standard Architecture″ machine, the Java Core Classes, and supporting files. (EISA) further expanded the data path to 32 bits. See also Extended Industry Standard Architecture. JRE. See Java Runtime Environment. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 149 label. A discovered or user entered property value that provide better growth potential and performance is displayed underneath each device in the Physical and characteristics when compared with the original Data Path maps. personal computer design. LAN. See local area network. Microsoft Cluster Server (MSCS).
  • Page 150 (SCSI) hard drives. stores and executes its processes. Contrast with DASD. The SATA-1 standard is equivalent in performance to a 10 000 RPM SCSI drive. RDAC. See redundant disk array controller. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 151 (SSA). An interface SNMP time-out. The maximum amount of time the specification from IBM in which devices are arranged in SANavigator tool will wait for a device to respond to a a ring topology. SSA, which is compatible with small request.
  • Page 152 (SNMP), a message sent by a managed node (agent function) to a management station to report an exception condition. trap recipient. Receiver of a forwarded Simple Network Management Protocol (SNMP) trap. IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...

  • Page 153: Index

    Fault LED 6 blank tray 7 FAStT 1.5 Gbps SATA 6 cabling green Activity LED 6 an IBM FAStT EXP100 43 trays 6 an IBM FAStT100 43 drive, hard disk drive loop 92 adding larger-capacity 73 cabling instructions xvii...
  • Page 154 13 installation and support OS guides xvii GBIC installation guide, storage server xvii removing 43 installation planning xvii IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 155 installation process xvii notices (continued) installing static-sensitive precautions 69 hot-swap hard disk drives 70 trademarks 111 installing and replacing devices used in this book iii blank trays 70 installing components fan 78 fiber-optic cable 42 online help xvii power supply 81 over-temperature condition, shutdown 61 RAID controller 83 interface ports and switches 8...
  • Page 156 ID settings 29 features 3 fibre channel connections 33 identification numbers 103 installing SFP modules 40 interface ports and switches 8 LEDs 63, 64, 66 over-temperature shutdown 61 records 103 IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide...
  • Page 157 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
  • Page 158 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line GC26-7641-00 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
  • Page 160 Part Number: 24P8970 Printed in USA GC26-7641-00...

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