Errors Requiring Restart - MUTOH Rockhopper II series Maintenance Manual

9.2.6. Errors requiring restart

The following explains the messages, items to be confirmed and remedies to take when errors requiring
restart occur while the product is operating.
Errors requiring restart are displayed when trouble critical to the operation of this product occurs.
Foreign material disturbing the printer operation has been loaded in the printer.
An electrical circuit (such as board, motor or sensor) failure has occurred.
An error on control program of the printer has occurred.
When errors requiring restart occur.
The product stops operation after the following actions take place.
1. The power supply to the operation has been automatically shut-off.
2. All lamps on the operation panel flash and the buzzer sounds intermittently.
3. Error messages are displayed on the operation panel.
If an error requiring a restart has occurred, solve the problems to restart the printer and delete the error.
(1) CPU system critical errors
No. Message
1 E 001 error
DRAM
2 E 002 error
Opt. DRAM
Phenomenon
Standard DRAM
error : Abnormal
condition in
standard memory
mounted on
Mainboard
assembly
Option DRAM error :
Abnormal condition
in optional memory
mounted on
Mainboard
assembly
Rockhopper II series printers – Maintenance Manual
Check point Action
(1) Mainboard • Replace
assembly may be Mainboard
defective. assembly
(1) If foreign • Remove dust
material is present using a tool such
in the slot (J103) of as air duster, then
the extended reinstall the
memory, errors memory.
may result.
(2) Install known • Replace memory.
good optional
memory (the
capacity must be
equal to the one in
the user's unit)
then check the
equipped memory
capacity via
"Test:Ram
Capacity" of the
self-diagnostic
function.
(3) Mainboard • Replace
assembly may be Mainboard
defective. assembly
280
Refer to
→ Replacing the
Mainboard
assembly,
HDD_Extension
board assembly,
HEAD_DRV
board assembly
and cooling fan
assembly.
→ Replacing the
Mainboard
assembly,
HDD_Extension
board assembly,
HEAD_DRV
board assembly
and cooling fan
assembly.
AP-74065, Rev. 1.2, 27/09/04