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Troubleshooting
Feature
Problem
Sensors/Zones (see also wireless smoke sensors) (continued)
Zone # Supervisory Failure is indicated.
Zone # Trouble Low Battery is indicated.
Tamper Indications
Trouble Beeps (see also Panel)
Wireless Sensors (also see RF Transceiver Module)
The panel does not respond to sensor activity. There are no alarm, chime, or sensor test sounds.
The panel responds intermittently to wireless sensor signals.
Wireless Smoke Sensor (see also RF Transceiver Module)
Beeps once every minute.
Zone # Partial Obsurity Trouble is indicated.
Zone # Trouble is indicated.
Zone # Supervisory Failure is indicated.
Zone # Trouble Low Battery is indicated.
Wireless Touchpads
The panel does not respond to wireless touchpad commands.
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The zone/sensor is not communicating with the panel.
Replace the indicated zone sensor battery.
1. Check that wireless sensor covers are in place.
2. Check that surface tampered wireless PIRs, Smoke, and Sound sensors are securely mounted.
3. Check that hardwired sensor loop end of line (EOL) resistors are installed.
4. Check for hardwire sensor loop shorts or opens.
5. If panel door is tampered, check that the panel cover is closed.
6. If phone jack is tampered, check that phone line cords are plugged in.
7. Check that Commercial RF Transceiver antennas are not bent, cut, or missing and that antenna
and ground connections are tight.
8. Check for multiple incorrect access code entries from touchpad or phone.
Check system status for an indication of the problem. Troubles must be individually acknowledged
to silence the beeps.
1. Check that the wireless sensor battery is installed.
2. Check the sensor battery for low voltage. Replace batteries if necessary.
3. Use an RF Sniffer tool (60-401) to verify that the sensor is transmitting.
4. Check that the sensor is programmed (added/learned) into panel memory. Add the sensor if nec-
essary.
5. Check partition/area setting.
6. Verify that both RF Transceiver module antennas are installed and that the connections are tight.
1. Rotate the sensor position from 90 to 180 degrees.
2. Mount the sensor in a different location.
3. Verify that both RF Transceiver Module antennas are installed and connections tight.
Sensor batteries are low. Replace all of the smoke sensor batteries.
Check for blocked dirty sensor screen and clean if necessary.
Replace the zone/sensor cover, if it is off. Trip the sensor.
Check for blocked dirty sensor screen and clean if necessary.
The sensor is not communicating with the panel.
Replace the indicated sensor battery.
1. Operate touchpads from different locations to locate areas of intermittent operation.
2. Check and/or replace wireless touchpad battery.
3. Program or reprogram the touchpad(s) into the panel.
Solution
Commercial Burglary and Home Navigator System
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