Interlogix Advent Installation Instructions Manual page 52

Troubleshooting
Feature Problem
Hardwire Alphanumeric Touchpad
Touchpad displays Touchpad Not Enrolled and does not respond to buttons.
Touchpad displays ********** and does not respond to button presses.
Touchpad appears "dead" (no display or response to buttons).
Hardwire Inputs
No inputs detected.
One input is never detected.
Wrong input is detected.
Hardwire Outputs
No outputs activate.
One output never activates.
Wrong output activates.
Hardwire Sirens/Bells
Exterior sirens are not producing alarm sounds.
Exterior sirens produce status sounds.
50
Enter panel programming mode by entering 8 + 0 and the install code at a working touchpad or from
a telephone.
Enter item number 48001 and enroll the new touchpad into panel memory.
If no touchpads are enrolled into the panel's memory, remove then restore panel power. All touch-
pads will be enrolled.
Check for SuperBus miswiring.
1. Check that the wiring connector is plugged into the back of the touchpad and into the panel bus
connector.
2. Check SuperBus wiring for opens or shorts.
3. Check panel power.
1. Check panel programming of all general purpose inputs/outputs.
2. Check all input device wiring and connections.
1. Check panel programming of general purpose input/output.
2. Check input device operation.
3. Check input device wiring and connections.
1. Check panel input programming for input.
2. Check input device wiring and connections.
1. Check panel/module programming.
2. Check output wiring and connections.
3. Check panel/module power (green LEDs on).
4. If used, check the optional external supply powering the output devices.
1. Check panel/module programming for that output.
2. Check output wiring and connections.
3. Check that the output programmed trigger event actually occurs.
4. Output relay may have failed or been overloaded. Reprogram to use a different (unused) output
or replace the module.
1. Check panel output programming.
2. Check output device wiring and connections.
1. Check for 12 VDC between panel terminals 6 and 7 during alarm (partition/area 1).
2. Check panel main power.
3. Check for correct wiring at the siren and panel terminals.
4. Check exterior siren output programming.
5. Be sure that there is a siren output in each partition that is used.
1. Check for correct wiring at the siren and panel terminals.
2. Check exterior siren output programming.
Solution
Commercial Burglary and Home Navigator System