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Feature
Problem
Bypassing (continued)
System only allows a certain number of zones to be bypassed.
Central Station Reporting
Central station is not receiving reports from panel.
Devices
(See X-10 Modules, Hardwire Outputs, or 4 Relay Output Module).
Dual Phone Line Module
Module bus status LED stays off.
Module bus status LED stays on.
Module bus status LED blinks, but phones don't work.
Module phone line status LED is on.
Phones connected to module work intermittently.
Only one module phone line works.
False Alarm
Alarm is being sent by mistake.
Commercial Burglary and Home Navigator System
Check Bypassing Limit feature programming for desired number.
1. Perform a phone test. If phone test fails, follow the remaining steps
2. Check that the DB-8 Cord is plugged into the panel phone jack and into the RJ-31X/CA-38A
jack.
3. Check for proper RJ-31X/CA-38A jack to phone line wiring.
4. Verify with the central station operator that the correct receiver line phone number is pro-
grammed into the panel. Reprogram the phone number and retest if necessary.
5. Verify that the correct phone reporting format is being used.
6. Verify account number settings for each partition/area and for system.
7. Replace faulty RJ-31X/CA-38A jack.
8. Replace faulty DB-8 cord.
9. Check that the premises phone line is working.
1. Check module and panel power (Green LEDs on).
2. Check SuperBus wiring and connections.
3. Check that the module is programmed (added/learned) into panel memory. Add the module if
necessary.
1. Reinitialize panel and module by turning panel power off and back on.
2. Module circuit failure. Replace the module.
1. Check phone wiring and connections.
2. Check that the module is programmed (added/learned) into panel memory. Add the module if
necessary.
Check for phone line failure or phone wiring and connections for that line.
1. Check module and panel (Green LEDs on).
2. Check Superbus wire routing and length. (Shielded cable may be required on very long or noisy
wire runs.)
3. Check panel/module programming.
Only 1 phone line module is allowed.
Enter the access code immediately to cancel the alarm. This command aborts the alarm report if
done within 5 seconds (alarm report delay time [xx012, xx013, or xx014]) after alarm activation
(Dialer Abort feature must be on). The system will indicate Report Canceled and the report will not
be sent to the monitoring station. If setting xx089 is set to on.
Note
Some alarms such as Fire alarms will not be aborted.
Solution
Troubleshooting
49
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