NEC Univerge SV8100 Features And Specifications Manual page 552

Issue 1.0
Program
Program Name
Number
11-12-51 Service Code Setup (for Service
Access) – VM Access (In-Mail
and VMS)
11-12-52 Service Code Setup (for Service
Access) – Live Monitoring
(In-Mail)
11-12-53 Service Code Setup (for Service
Access) – Live Recording at SLT
11-12-54 Service Code Setup (for Service
Access) – VRS Routing for ANI/
DNIS
11-12-56 Service Code Setup (for Service
Access) – E911 Alarm Shut Off
11-12-57 Service Code Setup (for Service
Access) – Tandem Trunking
11-12-58 Service Code Setup (for Service
Access) – Transfer Into
Conference
11-12-59 Service Code Setup (for Service
Access) – Trunk Drop Operation
for SLT
11-13-01 Service Code Setup (for ACD) –
ACD LogIn/Log Out (for KTS)
11-13-02 Service Code Setup (for ACD) –
ACD Log Out (for SLT)
11-13-03 Service Code Setup (for ACD) –
Set ACD Wrap-Up Time (for SLT)
11-13-04 Service Code Setup (for ACD) –
Cancel ACD
11-13-05 Service Code Setup (for ACD) –
Set ACD Off Duty (for SLT)
11-13-06 Service Code Setup (for ACD) –
Cancel ACD Off Duty (for SLT)
11-13-08 Service Code Setup (for ACD) –
Agent ID Code Login
11-13-09 Service Code Setup (for ACD) –
Agent ID Code Logout
11-13-10 Service Code Setup (for ACD) –
ACD Agent Login by Supervisor
2 - 528
Description/Comments
Use to customize the Service
Codes which are used for the VM
access (In-Mail and VMS).
Define access code used for
In-Mail Live Monitoring (VRS). At
default this program is not set.
Use to customize the Service
Codes which are used for live
recording at SLT.
Define the service code to use
when setting up ANI/DNIS Routing
to the VRS Automated Attendant.
Using the Transfer feature, this
also allows a call to be transferred
to the VRS.
Select the Service Code that an
extension user can dial to shut off
the E911 Alarm Ring (US Only).
With two trunks in Conference
press the Hold key and dial and the
Conference/Tandem happens.
If required, change the service
code used to transfer a call into a
Conference call.
Use to customize the trunk drop
operation for SLT Service Codes
which are used for service access.
Assign for multiline terminals and
single line telephones.
Assign for single line telephones.
Assign for single line telephones.
Assign for single line telephones.
Assign for single line telephones.
Assign for single line telephones.
Assign to allow an AIC Agent to log
into a group.
Assign to allow an AIC Agent to log
out of a group.
Assign to allow an ACD Supervisor
to log into a group.
UNIVERGE SV8100
Assigned Data
1
MLT, SLT
(default = 8)
MLT
(default not assigned)
MLT, SLT
(default = 654)
(default = 782)
MLT
(default = 786)
MLT, SLT
#
(default = 8)
MLT, SLT
(default = 624)
SLT
(default not assigned)
MLT, SLT
(default = 5)
SLT
(default = 655)
SLT
(default = 656)
SLT
(default = 657)
SLT
(default = 658)
SLT
(default = 659)
MLT
(default not assigned)
MLT
(default not assigned)
MLT
(default = 667)
Flexible System Numbering
Level
2 3