Conference - NEC Univerge SV8100 Features And Specifications Manual

UNIVERGE SV8100
Description
Conference lets an extension user add additional inside and outside callers to their conversation. With
Conference, a user can set up a multiple-party telephone meeting without leaving the office. The
CD-CP00-AU provides 64 conference ports, to allow any number of internal or external parties to be
conferenced together for a limit of 32 parties. This means that one extension can conference up to 31
internal and/or external parties together (the originator would be the 32nd party reaching the maximum of
32). While this Conference call is active, another user can initiate a separate Conference also for a limit of
32 parties, or any number of conferences can be initiated with any number of parties (up to 32) until all 64
Conference ports are busy.
Conditions
An ADA module is required for speech recording.
Split allows a user to alternate (i.e., switch) between their callers in Conference. This allows
a dispatcher, for example, to control a telephone meeting between themselves, a customer
and a service technician. The dispatcher can meet together with all parties, privately set up a
service strategy with the technician and then meet again to set the schedule.
Split cycles through the Conference in the same order in which the Conference was initially
set up. If a user places an outside call, conferences extension 101 followed by extension
102, Split cycles from the trunk, to 101 and finally to 102. The Split cycle then repeats.
If a user's extension has Barge-In enabled, they can also Barge-In on an established
Conference. This permits, for example, an attendant or supervisor to join a Conference in an
emergency. It also allows a co-worker to leave a conference – and then rejoin the telephone
meeting when it is convenient to do so.
If a user's extension has Barge-In monitor enabled (Program 20-13-10), they can Silent Monitor a
conference already in progress (Program 99-01-49 option 49 must be set to 1).
A Class of Service option is available which allows or denies an extension user from
automatically setting up a Conference/Tandem Trunking call upon hanging up the telephone.
An extension with Barge-In can Transfer a call to an existing Conference. This allows, for
example, an attendant to locate co-workers and then Transfer them to an existing telephone
meeting. There is no need for the attendant to locate all the parties at the same time and
sequentially add them into the Conference. Transfer Call Into Conference Code (624).
An option is available which allows an extension Conf key to be programmed for Conference
or for Transfer. When set for Transfer, the user places a call on hold, dials the extension to
which it should be transferred, and presses Conf. The call is then transferred. When set for
Conference, with an active call, the user presses Conf, places a second call, then presses
Conf twice. All the calls are then connected.
Users can Barge-In on a Conference call if allowed in programming.
SV8100 Features and Specifications Manual
Issue 1.0

Conference

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