NEC Univerge SV8100 Features And Specifications Manual page 418

Issue 1.0
Speed Dial – System/Group/Station
The System Speed Dial dialing bins may be available to DISA callers. This could save the DISA
caller time when dialing. To access the System Speed Dialing bins, the caller dials Service Code
and the System Speed Dial Bin number.
Operator Calling
A DISA caller may be able to dial 0 for the system operator.
Paging
Internal and External Paging may be available to DISA callers. This allows co-workers in adjacent
facilities, for example, to broadcast announcements to each other.
Direct Trunk Access
DISA callers may be able to select a specific trunk for outgoing calls through the system. To directly
access a trunk, the user dials Service Code
the DISA caller to place an outgoing call over the selected trunk. Direct Trunk Access bypasses the
system Trunk Group Routing/ARS/Trunk Access Maps. As with dial 0 access, any toll charges are
incurred by the system.
Call Forward
DISA callers may be able to set Call Forwarding to redirect extension calls to another extension. Call
Forwarding ensures that the user's calls are covered when they are away from their work area.
DISA/Tie Trunk Barge-In
The DISA/Tie Trunk Barge-In option allows a DISA/Tie Line caller to break into another extension
user's established call. This sets up a three-way conversation between the intruding party and the
two parties on the initial call.
DISA Toll Restriction
The digits a DISA caller dials for an outgoing call may be subject to the system Toll Restriction. For
example, Toll Restriction can prevent users from dialing a 1300 service. When an incoming DISA caller
tries to use system trunks to dial 1300, Toll Restriction denies the call.
DISA Operating Modes
The DISA Operating Modes determine what happens when a DISA caller forgets to dial, calls a busy or
unanswered extension or dials incorrectly. The system can either drop the call or send it to a preset Ring
Group (called the DISA Transfer Destination).
Department Calling with Overflow Message
If a DISA caller dials a busy Department Calling Group, the system can periodically play the voice prompt,
"Please hold on. All lines are busy. Your call will be answered when a line becomes free." while the caller
waits. The interval between the voice prompts is the VRS Waiting Message Interval Time. When an
extension in the Department Group becomes available, the call automatically goes through. If the
Department Calling Group remains busy past the DISA No Answer Time, the DISA call routes to the
overflow destination or disconnects. (What happens to the unanswered call is set by the DISA Operating
Mode). The Overflow Message requires a VRS.
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0 followed by the trunk number (e.g., 001). This allows
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Direct Inward System Access (DISA)
UNIVERGE SV8100
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