Call Forwarding - Park And Page - NEC Univerge SV8100 Features And Specifications Manual

UNIVERGE SV8100
Description
When an extension user is away from their phone, Park and Page can let them know when they have a
call waiting to be answered. The Personal Greeting and Park & Page options can have up to 200
messages total (note that the Park & Page feature uses two messages). To enable Park and Page, the
user records a Personal Greeting along with an additional Paging announcement. Park and Page then
answers an incoming call and plays the Personal Greeting to the caller. The caller then listens to Music on
Hold (if available) while the system broadcasts the prerecorded Paging announcement. When the
extension user hears the Page, they can go to any telephone and use Directed Call Pickup to intercept
the call.
For example, John Smith could record a Personal Greeting that says:
"Hello, this is John Smith. I am away from my phone right now but please hold on while I am automatically
paged."
The prerecorded Paging announcement could say:
"John Smith, you have a call waiting on your line."
The incoming caller hears the first message and listens to Music on Hold while the system broadcasts the
second message. John Smith could then walk to any phone and pick up his call. If John doesn't pick up
the call, the Page periodically repeats.
Park and Page follows the rules for Personal Greeting for All Calls, immediately rerouted. This means that
Park and Page activates for ringing Intercom calls, DID calls and DISA calls. It also activates for calls
transferred from the Automated Attendant. Additionally, calls from the Automated Attendant follow
Automatic Overflow routing if not picked up. Park and Page activates for transferred outside calls but does
not play the Personal Greeting to the caller. If a call comes in when the specified Page zone is busy, the
system broadcasts the announcement when the zone becomes free.
Conditions
Park and Page announcements only repeat once.
Voice Announcement (VAU) recording time is fixed at two minutes and cannot be changed.
While Park and Page is enabled, only one DID call at a time can be processed. Subsequent
callers hear a busy tone.
This feature is not supported for CO transferred calls.
Default Setting
Park and Page is available at default for internal paging access code 701, zone 1.
Use access code of 713. See feature Operation. Set Program 40-10-01 for VRS guidance
message.
SV8100 Features and Specifications Manual
Call Forwarding – Park and Page
Issue 1.0
2 - 145