Music On Hold - NEC Univerge SV8100 Features And Specifications Manual

UNIVERGE SV8100 Issue 1.0

Music on Hold

Description
Music on Hold (MOH) sends music to calls on Hold and parked calls. The music lets the caller know that
their call is waiting, not forgotten. Without Music on Hold, the system provides silence to these types of
calls. The Music on Hold source can be internal (synthesised) or from a customer-provided music source
(i.e., tape deck, receiver, etc.).
: In accordance with copyright law, a license may be required if radio, television broadcasts or music
Note
other than material not in the public domain are transmitted through the Music on Hold feature of
telecommunications systems. NEC Australia Pty Ltd hereby disclaims any liability arising out of the failure
to obtain such a license.
Music on Hold Source
There are 3 options available: (Program 10-04-01 & 10-04-02)
Internal Music Tune – The tune is set by Program 10-04-02.
External Source – Via the MOH IN input or audio input via a PGD(2) Unit.
Silence – Callers on hold hear silence.
Music on Hold per DDI Number
The music on hold source can be selected for individual DDI numbers by Program 22-11-09.
There are 3 options available:
0 – Use the music source set by Program 10-04-01.
1 – Back Ground Music input.
2 – ACI input via a PGD(2) Unit.
The music source will be used for incoming DDI calls only.
Music on Hold for Internal calls
The music source is set by Program 10-04-01.
It is not possible to have an input via a PGD(2) Unit for internal calls, the external input must be via the
MOH IN input on the chassis.
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