Table of Contents
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Key AltiContact Manager Characteristics
VRManager - allows administrators/supervisors to convert,
NEW
schedule backup/delete, and query recorded files.
Optional Add-On Products
•
Alti-IP 600 - AltiGen's H.323-compliant, business telephone that
provides voice communication over an IP network. In ACM 5.0A, the
following enhancements have been made:
— Time zone offset
— Time format display
— Extension speed dial directory
Optional Kits
•
SDK 2.8.1 Tool Kit - offers a complete set of tools including APIs,
documentation and sample programs, to enable a developer to begin
programming rapidly and efficiently. It includes a self-installing CD-
ROM containing AltiGen SDK software. Session-based licensing is
required for both Basic API and APC API interfaces. In AltiGen
SDK 2.8, the following enhancements have been made:
— Queue Management APIs
— Extension relocation
— AltiView/AltiAgent ActiveX MakeCall API
1-32 AltiContact Manager Administration Manual
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Table of Contents
Troubleshooting
