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Setting up Extensions
Note: Please note the following information regarding Caller ID
when using particular phones.
• Some phones (such as Nortel) can only display up to 12
• The Alti-IP 600 Phone can support up to 16 digits in the
• AltiTouch phones support up to 12 digits in the Caller
•
Project ID—used for CDR purposes, an extension can be assigned a
project ID number (0 - 99),which is logged into CDR for all calls made
by the extension.
•
Transmitted CID—each extension number can be assigned a caller
ID number. When an outgoing call is made by this extension through
PRI or IP trunks, the caller ID number entered in this field will be
displayed as the transmitted caller ID to the receiving caller.
If the Transmitted CID field is not configured, the 10-digit dialing
DID number (if configured) will be sent as the Transmitted CID.
If the 10-digit DID number is not configured either, the trunk number
(if configured) is sent as the Transmitted CID.
If the trunk number is not configured either, the system main number
is sent as the Transmitted CID.
•
E-911 CID—a number entered in this field will be transmitted as the
caller ID for 911 calls made by this extension.
Note: If a number is not entered in the E-911 CID field, the
Transmitted CID is transmitted as the caller ID for 911 calls
made by this extension.
•
Enable Dial-By-Name Service—select this box to allow callers to
search the extension list by employee name for this extension.
Note: The Enable Dial-by-Name Service and Transmitted CID
settings can be applied to multiple extensions by using Apply
To, as described in "Apply To Button" on page 14-2.
•
Description—Optional descriptive information such as cubicle
number or job title.
14-6 AltiContact Manager Administration Manual
digits for the Caller ID.
Caller ID display.
ID display. If the phone receives a Caller ID length
longer than 12 digits, it will display "Unknown
Number."
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Troubleshooting
