Setting Up The Client; Install The Altigen Tapi Service Provider On The Client; Set Up Phone And Modem Options - Altigen AltiContact Manager Version 5.0A Administration Manual

Setting Up the Client

The service is started automatically. No configuration parameters need to
be set on the server.
Setting Up the Client
Setting up the client involves:
• Installing the AltiGen TAPI Service Provider on the client
• Setting up phone and modem options
• Setting up the Phone Dialer
• Testing the TAPI Service Provider on the client system

Install the AltiGen TAPI Service Provider on the Client

The client must meet the following requirements:
• Microsoft Windows 2000, Windows 2003, or Windows XP
• Microsoft Outlook, Outlook Express, ACT!, or Goldmine installed on
the client
• Network connection with TCP/IP enabled
Note:
For Windows 2000 Server, the TAPI client must be installed on a
separate PC from the server. Otherwise, it won't be able to detect
your devices.
To install AltiGen TAPI Service Provider on the client system
1. On your AltiWare CD-ROM, open the TAPI Gateway folder.
2. Open the Tapi_Client subfolder, and run SETUP.EXE.
3. When prompted, enter the Server IP address, the client's Extension
Number, and the client's Password.

Set Up Phone and Modem Options

1. Go to Start > Settings > Control Panel > Phone and Modem
Options.
2. If Phone and Modem Options have never been configured, enter the
Area Code and the number to dial to get an outside line (usually 9).
(This number is the Route Access number configured in the System
Configuration window, Number Plan tab.) Enter this number in both
To access an outside line fields.
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