Altigen AltiContact Manager Version 5.0A Administration Manual page 505

3. In Exchange Administrator, ensure that for each mailbox in Microsoft
Exchange Server to be synchronized, the First Name and Last Name
are exactly as they appear in their corresponding extensions in ACM
Administrator.
Important:The Middle Initial field should be empty for Exchange
Server mail accounts in order for Exchange Integration to
work properly.
Figure 29. Mail account configuration in Exchange Administrator
4. Use these preceding steps to double check the synchronization of all
mailbox names used jointly by AltiContact Manager and Exchange
Server.
Enable Exchange Integration feature in ACM Administrator
1. In ACM Administrator, select Voice Mail Configuration from the
System Management menu.
AltiContact Manager Administration Manual
Data and Internet Integration
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