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Establishing Workgroup Membership
List to open the Skill Level dialog box. (Skill Levels are defined in
"Skill Setting Assignment" on page 16-13.)
Figure 5. Skill Level dialog box
Click on the desired Skill Level Index, then click OK.
To remove extension(s) from a workgroup:
1.
Click the extension number(s) in the Member list.
2.
Click Remove to move them to the Not Member list.
Automatic Log In/Out
Whenever the system is restarted, the administrator can use the drop-down
list at the bottom of the Group Member tab to:
•
Keep Login Status—default setting; all group members retain their
original login status for that group prior to restart.
•
All Login—all group members are automatically logged into the
assigned group after the system is restarted.
•
All Logout—all group members are not logged back into the group
when the system is restarted; members must re-log back into the
assigned group.
16-10 AltiContact Manager Administration Manual
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Troubleshooting
