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Managing Messages
Figure 1. Messaging tab, Voice Mail Configuration
Setting Message Notification Retries
When a message is sent to a user's email in-box or voice mailbox and
outcall notification is configured, notification is sent to the user. You can
set the retry setting for the notification as follows:
Parameter
Maximum Retry
Count
Retry Interval in
Minutes
8-2 AltiContact Manager Administration Manual
:
Description
Can be between 0 and 16. This is the number of times
the system will try to deliver a voice message
notification after the original attempt. For example, 5
retries means five tries after the original, or 6 total
attempts.
The number of minutes between retry attempts. Five
minutes is the minimum and 60 minutes is the
maximum interval allowed. The default is 5 minutes.
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Troubleshooting
