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Setting up an Exchange Server
2.
Select the Messaging tab, and under the E-mail Messaging Options,
check the Synchronize with Exchange Server box only.
Figure 30. Messaging window, Voice Mail Configuration
3.
Enter the name of the Exchange Server (e.g. MAILSERVER) in the
space provided and click Apply.
This completes the configuration for the Exchange Integration feature.
Testing the Exchange Server Setup
You can use some simple procedures to make sure that the Exchange
Integration feature is working correctly.
To test the integration, set up an extension in AltiContact Manager (e.g.,
100) and its corresponding mailbox in Exchange server. Also, set up a PC
with Outlook 2000 configured for this user.
To Test Message Delivery to Exchange:
1.
Leave a voice mail for extension 100. The message light illuminates.
2.
Log on to the Exchange Mailbox from Outlook and check for the
message in the inbox. The message should be titled VoiceMail from
xxx and include the voice mail as a .WAV attachment.
To check Message State Change Notification:
1.
Log in to extension 100's voice mail from a phone. The message you
left in the preceding step should be there as a new message.
2.
Save the message by pressing 3. Within approximately a minute, the
message in Outlook will become a saved message as well—it will no
longer appear in bold.
To Listen to VM in Outlook:
Open the message in Outlook, and open the .WAV attachment. It
should be the same message.
26-32 AltiContact Manager Administration Manual
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Troubleshooting
