Specifying Forwarding Numbers; Setting Up Monitor Lists - Altigen AltiContact Manager Version 5.0A Administration Manual

Specifying Forwarding Numbers

The Forwarding Numbers are used by the system to find the user when
ONA is active. You can set up to four different numbers. When ONA is
active, the system dials the forwarding number(s) in the order from
Forwarding Number 1 through Forwarding Number 4. The Forwarding
Number order does not correspond to the Schedule order—Forward
Number 4 is not used first during Schedule Number 4.
You can forward to another extension, or to an outside number. You can
use an outside number only if the extension is set to allow for Transferred/
Conferenced/Forwarded calls, an Other Call Restrictions option in the
Extension Configuration Restriction tab.
When you use the outside number option, select a trunk or route access
code in the drop-down list and type in the phone number as it would be
dialed after keying the access code.
Enable the Check Password option to force users to enter their extension
password when a call is forwarded to them via ONA. This ensures that only
the owner of the forwarding extension can answer the call.
You can set the ONA ring duration from 5 to 45 seconds using the Ring
for ... seconds drop-down list. Default value is 20 seconds. The system will
ring the ONA target within the specified time limit. If the ring time exceeds
30 seconds, the system will play a phrase every 15 seconds (playing time is
included in ring time).

Setting Up Monitor Lists

WARNING!
Listening in to or recording a conversation without the consent of one or
both parties may be a violation of local, state and federal privacy laws. It
is the responsibility of the users of this feature to assure they are in
compliance with all applicable laws.
The Monitor List tab provides for setting up lists of extensions for which
call processing events can be monitored by the user of a selected extension.
Once this monitoring list is established, the application logging into the
extension can receive AltiLink Plus events for the monitored extensions.
The monitored list is available in the AltiView and AltiAgent Change
Monitor windows, as well as Line Monitoring events in AltiGen SDK.
AltiContact Manager Administration Manual
Extension Configuration
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