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user can send the email. AltiWare then combines the voice message and the
email into a single MIME message and sends it to the recipient. The ability
to send and receive MIME messages is included as part of AltiWare email
capabilities.
Setting Up Email Service
There are some basic requirements that must be met in order to access
Mixed-Media Messaging using email over the AltiContact Manager
system.
Before You Begin
To set up email for the AltiContact Manager system, you need to have the
following installed on AltiContact Manager:
• Windows network interface card installed and Windows network
capability enabled
• Network TCP/IP installed and configured
• Internet connection (if sending and receiving emails over the
internet)
• Multi-media stations/PCs as clients
Setting Up LAN and Internet Email on the Server
To set up the server side of the network, follow the steps below:
Step 1: Selecting Your ISP and IP Addresses
You will need to obtain the following to setup Internet email:
1.
Select your Internet Service Provider (ISP). There are numerous
ISPs to choose from. There is a fee associated with these services. For
details, please contact an ISP that serves your area.
2.
From your ISP:
• Obtain a Domain Name Server (DNS) Address. AltiWare address
should be added to the DNS database by your ISP.
•
Select and give your ISP a unique Domain Name. Each domain
must have a unique name associated with it, such as the address for
AltiGen, which is "altigen.com".
• Obtain a Block of IP Addresses and assign a unique IP address to
each client on the LAN.
26-4 AltiContact Manager Administration Manual
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Troubleshooting
